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Area Manager of Education

1 month ago

Anchorage, United States Alaska Dialysis Full time
Job DescriptionJob DescriptionThe Manager of Education provides direction, leadership and support to clinic management and staff of the in-center hemodialysis and home dialysis programs. The Manager will ensure new staff are oriented and trained consistent with clinic policies. In collaboration with the Director of Operations, and Clinic Managers/Facility Administrators, the Education Manager will ensure all staff receive standardized, competency-based training that supports the mission, vision, core values and customer service philosophy.

DUTIES AND RESPONSIBILITIES

  • Ensures all clinical staff meet required qualifications for position held and perform duties.
  • Evaluates Clinic Manager, clinical, technical and support staff’s educational needs and identifies knowledge/skill deficits.
  • Orient, mentors and coach Clinic Managers/Facility Administrators in education programs and operational readiness in accordance with policy/procedure
  • Plays active role in onboarding and welcoming of new staff and provides clinical education of new hires.
  • Provides educational support to Clinic Managers/Facility Administrators and staff to ensure their knowledge of and ability to comply with industry standards of care and the Conditions for Coverage.
  • Ensures documentation is complete on all new staff orientation/training. Reports results during QAPI monthly and ensures staff that are not in training compliance per CMS conditions for coverage are scheduled appropriately in the facility.
  • Provides clinic based in-service programs as needed or requested.
  • Trains new and existing staff according to the standards of practice set by the clinical Policies and Procedures (P&P).
  • Coordinates and conduct theory class training, charge nurse training, and preceptor training programs as directed.
  • Provides oversight to ensure all staff meet or exceed basic competency training programs as well as mandatory in-services.
  • Collaborates with technical services (Biomed) to oversee technical training is being completed, reinforce best practices per policy, procedure, and manufacturer IFU, and tracks technical training/competencies.
  • Tracks all licensures and certifications ensuring only staff in compliance with CMS conditions for coverage are scheduled in the facility.
  • Organizes, leads, and document annual skills testing for staff.
  • Participates in and contributes to monthly QAPI, conference calls, team meetings and educational programs.
  • Supports indirect patient care (IPC) on new hire and incumbent staff training.
  • All other duties as assigned.

Operational Readiness

  • Remains current with US Renal Care policies and procedures as well as CMS Conditions for Coverage.
  • Knowledgeable of and remain current with dialysis specific federal, state, local laws, and regulations.
  • Provides clinical leadership and consistently demonstrates a commitment to excellence and effective problem solving.
  • Effectively communicates expectations; accepts accountability and holds others accountable for performance.
  • Assists with developing, implementing, and monitoring of clinical, and education policies and processes.
  • Develops program specific educational tools in conjunction with Senior Leadership if skills/knowledge deficits are identified.
  • Routinely and consistently communicates with the Medical Director to discuss staff education and training.
  • Maintains a positive and collaborative relationship with physicians, state agencies and the community.
  • Communicates policy/procedure revisions and dissemination of new and revised policies as necessary to all staff.
  • Remains knowable and understands the function and safe operation of water treatment equipment and related mechanical and electrical systems.
  • Be familiar with all emergency equipment and emergency operational procedures.
  • Uses appropriate safety measures including personal protective equipment as necessary.

EDUCATION AND REQUIRED CREDENTIALS

  • Graduated from an accredited Registered Nurse program with current state license
  • CNN and/or BSN certification preferred
  • BCLS instructor certification required or to be acquired within 60 days

EXPERIENCE AND REQUIRED SKILLS

  • Five years dialysis experience
  • Experience with ESRD regulatory requirements preferred
  • Strong leadership ability and organizational skills
  • Ability to communicate in many different mediums
  • Ability to understand and implement government standards
  • Strong verbal and written communication skills
  • Proficiency in MS Office
  • Proficiency in all EMR clinical applications required within 90 days of hire
  • Demonstrates flexibility regarding scheduling and work assignments
  • Ability to manage multiple projects and oversee multiple locations

PHYSICAL DEMANDS AND WORKING CONDITIONS

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Day to day work includes desk and personal computer work as well as interaction with patients, facility staff and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional and corporate meetings may be required. The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.


Liberty Administrative Services, LLC provides an inclusive and safe environment for all applicants and employees. Liberty Administrative Services, LLC treats all individuals equally without regard to race, color, religion, sex (gender identity, gender expression, transgender), sexual orientation, age, pregnancy, parenthood, marital status, national origin or ancestry, citizenship status, disability, military status, genetic predisposition or carrier status or any other impermissible factor according to applicable law.

For applicants in need of assistance or special accommodations for any part of the application process because of a medical condition or disability, please send an email to HR@LibertyAdminServices.com to let us know the nature of your request.

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