Lead Solution Architect

2 weeks ago

San Francisco, United States SightCall Full time
Job DescriptionJob DescriptionSalary: $200K OTE

At SightCall, we strive to continually provide our customers with the high level of service they’ve come to expect while selecting the leading Visual Assistance solution.

SightCall Solution architecture organization is part of the SightCall VISION factory, the entity in charge of designing, implementing and deploying custom solutions that meet customer’s expectations.

As SightCall US Lead solution architect you are skilled at identifying pain points and designing or modifying technical solutions to solve customers problems. The Lead solution architect will be deeply involved in daily work across all business units, regularly interacting with both stakeholders and subject matter experts. They will manage a small team of developers, based in the San Francisco Bay Area.

Solution Architecture sits at the interface between sales and product and is tasked with ensuring that SightCall not only continues to deliver the best in class solutions in the Visual Assistance market but also drives the evolution of our customer base through SightCall VISION, the future of enterprise service.

 

Responsibilities

 

Solution architecture is a complex process with many sub-processes that bridges the gap between business problems and technology solutions. Solution Architect’s goals are to:

  • Support the pre-sales process by describing the structure, characteristics, behavior, and other aspects of the SightCall platform to project stakeholders
  • Define features, development phases, and solution requirements
  • Provide specifications according to which the solution is defined, managed, and delivered
  • Provide an estimate of time and resources required to deliver the solution
  • Build the solution defined in the SOW, develop and review code, leverage SightCall’s studio and its multiple APIs and integrations
  • Deliver the solution to the client and ensure its satisfaction
  • Partner with teams across business functions to drive organizational efficiency
  • Provide level 3 support as an escalation point

 

 

Requirements

 

  • 10+ years of technical experience in software development, architecture, implementation, preferably B2B SaaS software
  • Experience building trusted relationships with executive sponsors and end users
  • Technical background or clear understanding of software products
  • Knowledge of software development process and technical skills: Solution Architects must know the technical aspects of projects to identify risks, propose immediate solutions and drive their implementation.
  • Communication skills: communicate with all stakeholders such as software engineers, management, clients, and partners. Convey technical language to other stakeholders often in non-technical terms.
  • Project management skills: train and manage a team of junior developers
  • Organizational and time management skills: keep projects on schedule and within budget.
  • Familiarity with coding languages, operating systems, and databases
  • Understanding of process optimization and deployment

 

Skills and qualifications

 

  • Excellent analytical skills
  • Knack for finding creative solutions
  • Solid understanding of cloud software
  • Keen attention to detail
  • Strong interpersonal skills
  • Excellent verbal and written communication skills
  • Driven, self-motivated, enthusiastic, positive, and with a “get it done” attitude
  • Engaging and energetic with the team, customers, and the entire company - with an ability, clarity, and courage to communicate ideas and instructions

 

Preferred qualifications

 

  • Experience working with various infrastructure platforms
  • Ability to organize and prioritize critical projects
  • Interest in new and developing technologies
  • Willingness to work closely with various business units

 

This position is located in the United States, in the Boston Area or San Francisco Bay Area (Redwood city).

 

 


remote work

  • Lead Solution Architect

    1 month ago

    San Francisco, United States SightCall Full time

    Job DescriptionJob DescriptionSalary: $200K OTEAt SightCall, we strive to continually provide our customers with the high level of service they’ve come to expect while selecting the leading Visual Assistance solution.SightCall Solution architecture organization is part of the SightCall VISION factory, the entity in charge of designing, implementing and...

  • Lead Solution Architect

    1 day ago

    San Francisco, United States SightCall Full time

    At SightCall, we strive to continually provide our customers with the high level of service they’ve come to expect while selecting the leading Visual Assistance solution. SightCall Solution architecture organization is part of the SightCall VISION factory, the entity in charge of designing, implementing and deploying custom solutions that meet...

  • Solutions Architect

    2 weeks ago

    San Francisco, United States Osmii Full time

    Cloud Solution ArchitectSan Francisco PermanentAre you passionate about leveraging cloud and data technologies to drive business success? Do you thrive in a dynamic, international environment where your technical expertise can make a real impact? If so, we have an exciting opportunity for you!We are currently seeking a talented Solution Architect to join our...

  • Solutions Architect

    3 days ago

    San Francisco, United States Osmii Full time

    Cloud Solution ArchitectSan Francisco PermanentAre you passionate about leveraging cloud and data technologies to drive business success? Do you thrive in a dynamic, international environment where your technical expertise can make a real impact? If so, we have an exciting opportunity for you!We are currently seeking a talented Solution Architect to join our...

  • Solutions Architect

    1 week ago

    San Francisco, United States Osmii Full time

    Cloud Solution ArchitectSan Francisco PermanentAre you passionate about leveraging cloud and data technologies to drive business success? Do you thrive in a dynamic, international environment where your technical expertise can make a real impact? If so, we have an exciting opportunity for you!We are currently seeking a talented Solution Architect to join our...

  • Director, Solutions Architect

    11 hours ago

    San Francisco, United States Cohere Full time

    Who are we? Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI. We obsess over what we...

  • Solution Architect

    1 week ago

    San Francisco, California, United States Robust Intelligence Full time

    VisionRobust Intelligence's mission is to eliminate AI Risk. As we transition into a world that is adopting AI into automated decision processes, we inherit a great deal of risk. Data drift, misclassified data, prediction biases and adversarial input easily distort AI outputs and can have detrimental effects. In addition, with viral adoption of new...

  • RM - Kinaxis Solution Architect

    1 week ago

    San Francisco, United States Experis Full time

    Title: Kinaxis Solution Architect Location: Fremont, CA / San Francisco CA 94114(Hybrid) Duration: 15+ months Contract. Job Description:   Analyze client requirements to craft customized aftermarket planning solutions leveraging Solution Architecture expertise. Develop comprehensive solution architectures and technical designs specific to aftermarket...

  • Solutions Architect, Azure

    1 day ago

    San Francisco, California, United States Cohere AI Full time

    Who are we?Our mission is to scale intelligence to serve humanity. We're training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.We obsess over what we...

  • Lead Data Architect

    11 hours ago

    San Francisco, United States Unreal Staffing, Inc Full time

    Company Overview: Welcome to the forefront of data-driven innovation! Our company is dedicated to harnessing the power of data to drive transformative change and solve complex problems across industries. We're committed to building cutting-edge data architecture solutions that enable efficient data management, storage, and analytics. Join us and lead our...

  • SAP S/4 Solution Architect

    12 hours ago

    San Francisco, United States Tenthpin Full time

    SAP S/4 Solution Architect Tenthpin are seeking exceptional, client facing and collaborative SAP Solution Architects to join us as we continue our rapid growth. The successful applicants will have strong S/4 HANA experience and a passion for delivering innovative solutions that add real value to our clients and continue to build our reputation as one of the...

  • SAP S/4 Solution Architect

    2 weeks ago

    San Francisco, United States Tenthpin Full time

    SAP S/4 Solution Architect Tenthpin are seeking exceptional, client facing and collaborative SAP Solution Architects to join us as we continue our rapid growth. The successful applicants will have strong S/4 HANA experience and a passion for delivering innovative solutions that add real value to our clients and continue to build our reputation as one of the...

  • Azure Solution Architect

    4 days ago

    San Francisco, United States ClifyX Full time

    Please share strong profiles at the earliest. Max bill rate is $100/hr to $120/hr all inclusive on C2C. They should be local to CA or open to relocate as have to go to office after 3 to 4 weeks of joining. Client is seeking to hire Azure Solution Architect . In this role, the candidate will be working on Azure projects involving environment Design,...

  • Solution Architect

    1 week ago

    San Francisco, United States Thunder Full time

    Job DescriptionJob DescriptionTHUNDER | JOB DESCRIPTIONSolution Architect - Salesforce Service Cloud - work remote from anywhere in U.S.Thunder's Solution Architect is responsible for collaborating with our customers' technology and business stakeholders to develop a scalable Salesforce architecture, vision and strategy that enables best-in-class...

  • Lead Data Architect

    1 week ago

    San Francisco, United States Unreal Gigs Full time

    Job DescriptionJob DescriptionCompany Overview: Welcome to the forefront of data-driven innovation! Our company is dedicated to harnessing the power of data to drive transformative change and solve complex problems across industries. We're committed to building cutting-edge data architecture solutions that enable efficient data management, storage, and...

  • Lead Data Architect

    2 days ago

    San Francisco, United States Unreal Gigs Full time

    Job DescriptionJob DescriptionCompany Overview: Welcome to the forefront of data-driven innovation! Our company is dedicated to harnessing the power of data to drive transformative change and solve complex problems across industries. We're committed to building cutting-edge data architecture solutions that enable efficient data management, storage, and...

  • Senior Solutions Architect

    1 month ago

    San Francisco, California, United States Partners Internal Quality Control Full time

    Job DescriptionThe McDonald's Global Architecture team is responsible for the architecture, design, integration, and management strategy of McDonald's digital and restaurant landscape. These systems power one of the most significant brands in the world, Furthermore, these software platforms provide the foundation to achieve operational excellence and to...

  • TMS Solution Architect

    1 month ago

    San Francisco, California, United States Mobile Programming LLC Full time

    Job DescriptionUnderstanding the client's business requirements and translating them into functional and technical specifications for the MercuryGate TMS.Configuring and customizing the MercuryGate TMS according to the client's needs and best practices.Integrating the MercuryGate TMS with other systems such as ERP, WMS, EDI, etc. using various methods such...

  • Solutions Architect

    1 day ago

    San Francisco, United States ITR Partners Full time

    Job Title(s) - Solutions Engineer (Commercial + Major)Location - Silicon Valley, California - Hybrid (3 days per week in office minimum)The role will initially be remote but when they open an office in San Francisco, you will be expected to work on a hybrid working model.About The PositionWe are looking for 2 x Solution Engineers listed below:Commercial...

  • Solutions Architect

    17 hours ago

    San Francisco, United States ITR Partners Full time

    Job Title(s) - Solutions Engineer (Commercial + Major)Location - Silicon Valley, California - Hybrid (3 days per week in office minimum)The role will initially be remote but when they open an office in San Francisco, you will be expected to work on a hybrid working model.About The PositionWe are looking for 2 x Solution Engineers listed below:Commercial...