Current jobs related to Account Manager I - Lakeland - WELLDYNE
-
Accounting Manager
3 weeks ago
Lakeland, United States MidFlorida Credit Union Full timeWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work." MIDFLORIDA offers a positive team...
-
Accounting Manager
3 weeks ago
Lakeland, United States MIDFLORIDA Credit Union Full timeJob DescriptionJob DescriptionWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work."...
-
Accounting Manager
2 weeks ago
Lakeland, United States MIDFLORIDA Credit Union Full timeJob DescriptionJob DescriptionWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places to Work."...
-
Account Manager- Tampa, FL
3 weeks ago
Lakeland, United States Control Southern Full timeDescription JOB SUMMARY: Achieve assigned growth goals through the sale of process automation and control products, as well as professional services, to enable natural gas, petroleum, and other pipeline customers to better manage their processes. Develop assigned territory marketing and sales plan for profitable growth. Create and execute evergreen,...
-
Account Manager- Tampa, FL
2 weeks ago
Lakeland, United States Control Southern Full timeDescription JOB SUMMARY: Achieve assigned growth goals through the sale of process automation and control products, as well as professional services, to enable natural gas, petroleum, and other pipeline customers to better manage their processes. Develop assigned territory marketing and sales plan for profitable growth. Create and execute evergreen,...
-
Accounting Manager
2 days ago
Lakeland, Florida, United States MidFlorida Credit Union Full time{"title": "Accounting Manager", "description": "Accounting ManagerMIDFLORIDA Credit Union is seeking a highly skilled Accounting Manager to join our team. As a key member of our accounting department, you will be responsible for supervising, mentoring, and developing the accounting team. Your expertise will be essential in overseeing the preparation, review,...
-
Staff Accountant
4 weeks ago
Lakeland, United States MIDFLORIDA Credit Union Full timeJob DescriptionJob DescriptionWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To Work."...
-
Staff Accountant
4 weeks ago
Lakeland, United States MidFlorida Credit Union Full timeWhy have a job when you can build a career? We are proud to be defined by the excellent service and convenience offered to our members, as well as our diverse workforce and company culture. There are many reasons to work for MIDFLORIDA, which is probably why we were voted one of Florida Trend's "Best Places To Work." MIDFLORIDA offers a positive team...
-
Accounting Manager
1 week ago
Lakeland, Florida, United States MidFlorida Credit Union Full timeAbout the RoleMidFlorida Credit Union is seeking a highly skilled and experienced Accounting Manager to join our team. As a key member of our financial operations team, you will be responsible for overseeing the preparation, review, and accuracy of month-end reporting, as well as general ledger management.Key ResponsibilitiesFinancial Leadership: Supervise,...
-
Account Manager
2 months ago
Lakeland, United States WELLDYNE Full timeJob DescriptionJob DescriptionSummaryThe Account Managers are responsible for the total service experience and relationship of assigned accounts and/or the support of the Account Team in the service of his/her assigned accounts. This includes serving as a key liaison between the customer and WellDyne, trending/monitoring of issue resolution, and education...
-
Senior Accounting Specialist
2 weeks ago
Lakeland, Florida, United States MIDFLORIDA Credit Union Full timePosition OverviewWhy settle for a job when you can cultivate a career? At MIDFLORIDA Credit Union, we take pride in our commitment to delivering exceptional service and convenience to our members, alongside fostering a diverse workforce and vibrant company culture. Recognized as one of Florida Trend's "Best Places To Work," we offer a supportive team...
-
Account Manager
2 months ago
Lakeland, United States Pureflow Inc Full timeJob DescriptionJob DescriptionWatch this video to learn more about Pureflow!Account Manager Pureflow works with our customers and service team to plan and coordinate service activities. The position involves managing customer contracts, organizing service schedules, managing customer billing, and maintaining excellent relationships with our high-purity water...
-
Account Manager
3 weeks ago
Lakeland, United States Pureflow Inc Full timeJob DescriptionJob DescriptionWatch this video to learn more about Pureflow!Account Manager Pureflow works with our customers and service team to plan and coordinate service activities. The position involves managing customer contracts, organizing service schedules, managing customer billing, and maintaining excellent relationships with our high-purity water...
-
Account Manager
2 weeks ago
Lakeland, United States Pureflow Inc Full timeJob DescriptionJob DescriptionWatch this video to learn more about Pureflow!Account Manager Pureflow works with our customers and service team to plan and coordinate service activities. The position involves managing customer contracts, organizing service schedules, managing customer billing, and maintaining excellent relationships with our high-purity water...
-
Customer Accounts Manager
3 weeks ago
Lakeland, United States Aaron's Family of Companies Full timeCustomer Accounts Manager Lakeland, Florida Overview As a Customer Account Manager, you will be integral in helping our customers achieve ownership by providing individualized attention in managing the Customer Accounts Department responsible for the renewal payment process and achieving company standards on non-renewal closing...
-
Customer Accounts Manager
1 week ago
Lakeland, Florida, United States Aaron's Family of Companies Full timeJob SummaryAaron's Family of Companies is seeking a highly skilled and motivated Customer Accounts Manager to join our team. As a key member of our sales and customer service team, you will be responsible for managing customer accounts, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesManage customer accounts, including...
-
Customer Accounts Manager
2 days ago
Lakeland, Florida, United States Aaron's Family of Companies Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Accounts Manager to join our team at Aaron's Family of Companies. As a key member of our customer-facing team, you will play a critical role in driving the success of our stores by leading the customer accounts department and achieving company standards for collections and lease...
-
Aerospace Account Manager
2 days ago
Lakeland, Florida, United States ACRISURE Full timeAbout AcrisureAcrisure is a global fintech leader that combines the best of humans and high-tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including insurance, reinsurance, cyber services, mortgage origination, and more.Job...
-
Pharmacy Account Manager
4 weeks ago
Lakeland, United States WELLDYNE Full timeJob DescriptionJob DescriptionSummaryThe Account Managers are responsible for the total service experience and relationship of assigned accounts and/or the support of the Account Team in the service of his/her assigned accounts. This includes serving as a key liaison between the customer and WellDyne, trending/monitoring of issue resolution, and education...
-
Senior Accounting Specialist
2 weeks ago
Lakeland, Florida, United States MIDFLORIDA Credit Union Full timePosition OverviewWhy choose a career with MIDFLORIDA Credit Union? We take pride in our commitment to exceptional service and the convenience we provide to our members. Our diverse workforce and inclusive company culture have earned us recognition as one of Florida Trend's "Best Places To Work." At MIDFLORIDA, we foster a positive team environment, uphold an...
Account Manager I
4 months ago
Summary
The Account Managers are responsible for the total service experience and relationship of assigned accounts and/or the support of the Account Team in the service of his/her assigned accounts. This includes serving as a key liaison between the customer and WellDyne, trending/monitoring of issue resolution, and education for the customer and their employees. They are responsible for externally facing communications directly with clients to maintain strong client relations and retention through proactive contact, plan management and review, and timely and accurate response to customer or Account Team needs.
Essential Duties and Responsibilities
- Own the service experience of clients by working with the Client Services Team and other partners as required to ensure issues are resolved promptly and accurately meeting the client’s expectations.
- Responsible for the overall client relationship to include implementation support, relationship building, contract monitoring, renewals, and effective client communications.
- Develop and maintain strong interdepartmental relations and communication as it specifically relates to managed accounts including finance, IT, legal, sales, clinical and other departments as needed, in order to establish an understanding of client needs for implementation and ongoing services.
- Demonstrate a strong understanding of client’s industry and business needs to effectively support their goals with company programs.
- Provides utilization and service reviews for designated accounts on a scheduled basis including use of plan management and reporting tools both internally and externally.
- Understands and educates our clients on current topics in the industry, new product developments, and the competitive landscape. Provides collateral materials and support when necessary to help facilitate client relationship.
- Provides guidance to other Client Services staff specific to the entire PBM program if/when needed.
- Participate and/or support new business and finalist presentations to represent service experience, or coordinate attendees from other service-related areas.
- Other duties as assigned.
Education and Experience
- Bachelor’s degree in Health Administration, Business, or related field desired. Proven industry experience may be acceptable in lieu of degree.
- A minimum of 2 years account management experience required.
- A minimum of 2 years PBM industry experience required.
- Requires ongoing learning in the pharmacy benefit management industry and continuous product knowledge development in the areas of healthcare and PBM, company specific product offerings, basic pricing components, and company capabilities and limitations.
- Ability to communicate with all levels of people in a manner which illustrates superior professionalism including speaking in front of groups of people.
- Provides timely and accurate answers to issues/inquiries from internal and external sources
- Ability to prepare for, lead and direct meetings both internal and external with various participants. Directing includes keeping meetings on track, providing follow-up/meeting minutes, etc.
- Relationship focused, with excellent interpersonal skills for dealing with clients, peers, other departments, and management.
- Excellent written communication and documentation skills.
- Must have the ability to use logical methods to address problems and develop effective solutions ensuring customer expectations are met or exceeded.
- Must have advanced attention to detail with the ability to prioritize and meet deadlines.
- Ability to analyze, interpret and organize information in a clear and concise manner.
- Analytic skills in relation to financial figures, medication utilization, and basic pharmacology.
- Must be proficient with desktop computer applications in the MS Office Suite.
- Requires knowledge and use of multiple proprietary and industry software systems and functions.
- Ability to adapt and be flexible in a variety of situations.
- Must have advanced attention to detail with the ability to prioritize and meet deadlines
- Must be able to work independently as well as support, contribute and lead teams.
- Ability to direct and delegate to support staff as needed.
- May be required to stand for long periods of time at trade shows, benefit fairs, etc.
- Follows all policies and procedures relating to job responsibilities and participates in the development and maintenance of departmental policies and procedures for Client Services, as appropriate.
- Exhibits compliant and ethical behavior in the performance of job responsibilities, including complying with all applicable federal and state laws and regulations, WellDyne Code of Conduct, Business Ethics Policies and Procedures, and other policies and procedures applicable to position.
· May require additional coverage times outside of regularly scheduled hours.
Work Environment / Physical Demands
This position is in both a typical office environment which requires prolonged sitting in front of a computer and in an external environment where travel is required. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients. Travel may be required up to 40% of the time with more travel required during certain times of the year based on business needs.
EOE M/F/D/V
