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Business Development Specialist

3 months ago

Milwaukee, United States Milwaukee Forge Full time
Job DescriptionJob DescriptionJob Summary:

The Business Development Specialist will sell products and services offered by Milwaukee Forge to current and new customer(s) / potential customer leads.

Duties/Responsibilities:
  • Builds and maintains a network of sources from which to identify new sales leads.
  • Accountable to manage house accounts / customers as part of the position responsibilities including reviewing sales forecasts, entering, editing customer orders and following up on internal / external customer correspondence items.
  • Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
  • Demonstrates the functions and utility of forged parts or services to customers based on their needs.
  • Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise.
  • Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
  • Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
  • Perform competitor analysis toward obtaining increased market share.
  • Attend trade shows to identify potential sales opportunities.
  • Work collaboratively with cross functional teams to meet customer needs.
  • Provides periodic territory sales forecasts.
  • Performs other duties as assigned.

Required Skills/Abilities:
  • Proven history / passion for executing successful on-site sales calls (cold and/or planned visits).
  • Excellent interpersonal and customer service skills.
  • Excellent sales and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite, CRM software.
Education and Experience:
  • Bachelor’s degree in marketing, Sales, Business, or related field OR
  • At least five years of related experience required.

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must have passion to travel up to 50% of the working time, including working a non-traditional work schedule while in travel mode.