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Customer Service Coordinator

3 months ago

Surprise, United States MARY HOFSTETTER-Farmers Insurance Agency Full time
Job DescriptionJob Description

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our Surprise insurance agency today Our reputable insurance agency is looking for an exceptional insurance customer service representative to join our team. At Mary Hofstetter-Farmers Insurance Agency we pride ourselves on our outstanding insurance products and customer service.


Benefits

Monthly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Evenings Off

Hands on Training


Responsibilities
  • Answer incoming phone calls.
  • Return all phone messages promptly.
  • Provide exceptional customer service.
  • Follow up with customers to ensure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
  • Administrative support for policies
  • Quote & Bind Insurance Policies

Requirements
  • Either have or able to obtain an AZ State Producer License.
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.
  • Ability to tactfully handle stressful and difficult situations.