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Customer Service Ambassador

2 months ago

Surprise, Arizona, United States U-Haul Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.

Key Responsibilities
  • Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
  • Use technology to manage rentals, inventory, and customer interactions.
  • Operate equipment, including trucks and trailers, to ensure efficient and safe rental experiences.
  • Inspect and maintain equipment to ensure it is in good working condition.
  • Provide education and support to customers on U-Haul products and services.
  • Prepare rental invoices and process equipment returns.
  • Install hitches and trailer wiring, and perform other duties as assigned.
  • Participate in ongoing training and education to enhance skills and knowledge.
Requirements
  • Valid driver's license and good driving record.
  • High school diploma or equivalent.
Work Environment

The work environment involves moderate risks or discomforts, requiring special safety precautions. Physical demands include long periods of standing, moving around, and lifting equipment weighing up to 50 pounds.

Benefits
  • Career stability and opportunities for advancement.
  • Competitive compensation and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.