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Team Leader

3 months ago

Kansas City, United States Chick-fil-A Barry Road Full time
Job DescriptionJob Description

We are the Beacon on Barry - where people are nourished, equipped and prepared for the road ahead.

We are looking for a highly motivated and customer-focused individual to join our Chick-fil-A team as a Team Leader. In this role, you will be responsible for assisting the director team in overseeing the day-to-day operations of the restaurant and ensuring that our high standards of quality, service, and cleanliness are met.

Key responsibilities include:

- Providing exceptional customer service and ensuring that guests have a positive dining experience

- Supervising team members and providing guidance and support as needed

- Monitoring food quality and safety standards to ensure compliance with Chick-fil-A policies and procedures

- Training and developing team members to maximize their potential and performance

- Handling guest complaints and resolving issues in a timely and professional manner

- Assisting with labor management to ensure proper staffing levels and labor cost controls

- Fosters a culture of caring - utilizing Chick-fil-A provided models, the mission and vision for the Beacon on Barry.

- Upholding Chick-fil-A’s values and culture by leading by example and demonstrating integrity, respect, and excellence in all aspects of the job

Qualifications:

- Proven experience in a supervisory role in a high volume environment.

- Excellent communication and interpersonal skills.

- Strong problem-solving and organizational capabilities.

- Ability to work well under pressure and meet tight deadlines.

- Must be able to stand for long periods of time and lift up to 50 pounds.

- Must be available to work Saturdays and major holidays.

The ideal candidate will have previous leadership experience in a fast-paced restaurant environment, strong communication and interpersonal skills, and a passion for providing exceptional customer service. This position requires the ability to work flexible hours, including nights and weekends. If you are a team player with a positive attitude and a strong work ethic, we would love to hear from you. Apply today to join our Chick-fil-A team as a Leadership Team Member

Benefits include health insurance beginning within 60 days, a complimentary meal every shift, employer-sponsored food safety courses, vacation time accruing beginning from date of hire, Sundays off, and more

Core Values

To be a LIGHT: Love, Integrity, Growth, Honor (Truett’s legacy), TenacityLove

We foster a deep sense of care and respect for our Team Members, Guests and community. We create a positive and supportive environment where everyone feels valued and appreciated.

Integrity

We are accountable for being honest, transparent and ethical in all our actions and decisions. We build trust by doing the right thing even when no one is looking, and especially when it’s challenging.

Growth

We are committed to continuous development, both individually and as an organization. We embrace innovation and strive for excellence in all aspects of our business. We maintain a culture of curiosity and adaptability, where our Team Members are empowered to expand their skills, knowledge and capabilities.

Honor (Truett’s legacy)

We honor Truett’s legacy through the enduring belief that a good name is to be treasured above great riches. We follow the S. Truett Cathy Legacy Principles of being a good steward, building long-term relationships, providing hospitality, taking personal responsibility, choosing personal influence over position power, and having fun.

Tenacity

We demonstrate resilience and perseverance through the relentless pursuit of excellence. Despite challenges or setbacks, we remain focused and actively seek solutions to drive success.