Associate Team Leader
3 days ago
We are seeking a highly motivated and organized Associate Team Leader to join our team. As a key member of our retail operations team, you will be responsible for supporting a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office.
Key Responsibilities- Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
- Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
- Lead daily huddles and communicate essential information to office associates
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Positive attitude
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
- High school diploma / equivalent or higher
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation and benefits package
- A comprehensive training program
- Recognition and rewards for outstanding performance
We are a company that values diversity, equity, and inclusion. We believe in creating a workplace culture that is welcoming and inclusive for all employees. We offer a range of benefits and programs to support the well-being of our employees, including employee assistance programs, wellbeing programs, and discounts on everyday items and services.
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Associate Team Leader
2 weeks ago
Kansas City, Missouri, United States Arkansas Department of Workforce Services Full timeJob SummaryWe are seeking a highly motivated and organized Associate Team Leader to join our team during tax season. As a key member of our retail office, you will be responsible for supporting the Multi-Unit Team Leader and ensuring the delivery of exceptional client service experiences.Key ResponsibilitiesSupport the Multi-Unit Team Leader in managing...
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Team Leader
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Team Leader
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Kansas City, Missouri, United States KMO Burger, LLC Full time{"h1": "Job Title: Team Leader", "p": "As a Team Leader at KMO Burger, LLC, you will be responsible for leading and teaching our team members to provide excellent customer service and ensure a smooth dining experience for our guests. You will work closely with your team to achieve quality standards, maintain a clean and safe environment, and meet fiscal...
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Team Leader
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Assistant Team Leader
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Assistant Team Leader
4 days ago
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Assistant Team Leader
4 days ago
Kansas City, Missouri, United States pOpshelf Full timeAbout pOpshelfpOpshelf is a fun and stress-free shopping destination for everyday and special items. Our mission is to provide "Fun Finds for Less" through a unique and engaging shopping experience. We strive to make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5.Job...
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Assistant Team Leader
4 days ago
Kansas City, Missouri, United States pOpshelf Full timeAbout pOpshelfpOpshelf is a fun and stress-free shopping destination for everyday and special items. Our mission is to provide "Fun Finds for Less" through a unique and engaging shopping experience. We strive to make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5.Job...
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Assistant Team Leader
4 days ago
Kansas City, Missouri, United States pOpshelf Full timeAbout pOpshelfpOpshelf is a fun and stress-free shopping destination for everyday and special items. Our mission is to provide "Fun Finds for Less" through a unique and engaging shopping experience. We strive to make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5.Job...
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Assistant Team Leader
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Transportation Team Leader
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Team Leader ChickFilA Barry Road
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Team Leader Chick-fil-A Barry Road
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