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Assistant Team Leader

4 weeks ago

Kansas City, Missouri, United States pOpshelf Full time
About pOpshelf

pOpshelf is a fun and stress-free shopping destination for everyday and special items. Our mission is to provide "Fun Finds for Less" through a unique and engaging shopping experience. We strive to make it easy for customers to affordably treat themselves with most items priced under $5 and a selection of extreme value items priced above $5.

Job Summary

The Assistant Team Leader plays a crucial role in maintaining a clean, well-organized store while assisting the Store Team Leader in creating a customer-first store culture. This position requires exceptional store standards and team engagement, as well as the ability to supervise store employees, manage merchandise, and perform various tasks to maximize profitability and customer satisfaction.

Key Responsibilities
  • Customer Service: Provide superior customer service to exceed customer expectations, greet and assist customers, and operate cash registers and scanners to itemize purchases.
  • Store Operations: Assist the Store Team Leader in creating and supporting a customer-first store culture, model product knowledge and selling techniques, and facilitate a safe, clean, and well-organized store environment.
  • Merchandising: Facilitate merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at pOpshelf.
  • Inventory Management: Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
  • Financial Integrity: Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherence to company security practices, and cash control procedures.
Requirements
  • Education: High school diploma or equivalent strongly preferred.
  • Experience: One year of experience in a specialty retail environment preferred, with six months of supervisory or team lead experience preferred.
  • Skills: Ability to read and interpret documents, perform mathematical calculations, and develop and maintain organization and attention to detail.
Working Conditions and Physical Requirements
  • Frequent walking and standing.
  • Frequent bending, stooping, and kneeling to run check-out stations, stock merchandise, and unload trucks.
  • Frequent handling of merchandise and equipment.
  • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.