Customer Care Specialist

3 weeks ago


Provo, United States Serenity Healthcare Full time
Job DescriptionJob Description

Customer Care Specialist  
Onsite – Provo, UT
 
Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Provo, UT office. Your primary responsibility will be helping patients heal using TMS treatment.   
 
Trigger Warning: 
Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  
 
Benefits  

  • Accelerated healthcare career growth – rapid advancement opportunities    

  • Insurance benefits (Medical, Dental, Vision) and 401K   

  • 20 days off annually (10 PTO days and 10 Holidays)   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Be the face of Serenity Healthcare 

  • One on one coaching and commitment to patients during treatment 

  • Graduate Serenity’s paid TMS training program 

  • Own outcomes of patient treatment 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Three years’ work experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Learn More About Us  

  • About Serenity Healthcare  

  • Serenity’s Provided Services  

  • Meet our Patients  

Powered by JazzHR

4UwILqI0Kn



  • Provo, United States Serenity Healthcare, LLC Full time

    Customer Care Specialist Onsite - Provo, UT Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our...


  • Provo, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionCustomer Care Specialist  Onsite – Provo, UT Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are...


  • Provo, Utah, United States Care Full time

    Position OverviewWe are seeking a dedicated Canine Care Specialist to provide exceptional care for our beloved pet. This role involves not only attending to the needs of our dog but also ensuring a safe and comfortable environment.Key ResponsibilitiesProvide attentive care and companionship to our dog.Monitor the dog's behavior and health, ensuring their...


  • Provo, Utah, United States Serenity Healthcare Full time

    Job OpportunityAbout Serenity HealthcareSerenity Healthcare is a leading provider of innovative healthcare solutions. We are dedicated to delivering exceptional patient care and outcomes through our cutting-edge technology and compassionate approach.Job SummaryWe are seeking a highly motivated and empathetic Patient Care Specialist to join our team. As a...

  • Client Care Specialist

    2 months ago


    Provo, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist)Customer Care - Provo, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...


  • Provo, Utah, United States Reverhealth Full time

    Healthcare Customer Support Specialist - Full TimeBusiness Office: Provo, UtahMinimum Experience: Entry-levelThis is an excellent opportunity for individuals looking to acquire knowledge and experience in medical billing and insurance procedures. You will be utilizing a medical software system to address patient billing inquiries while ensuring HIPAA...


  • Provo, United States Serenity Healthcare, LLC Full time

    PCC (Client Care Specialist) Customer Care - Provo, UT - Full Time Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our patients to life-saving treatments. But...


  • Provo, Utah, United States Serenity Healthcare Full time

    Job OpportunityAbout Serenity HealthcareSerenity Healthcare is a leading provider of innovative healthcare solutions. We are dedicated to delivering exceptional patient care and outcomes through our cutting-edge technology and compassionate approach.Job SummaryWe are seeking a highly motivated and empathetic Patient Care Specialist to join our team. As a...

  • Client Care Specialist

    2 months ago


    Provo, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPCC (Client Care Specialist)Customer Care – Provo, UT – Full Time Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our...


  • Provo, United States Serenity Healthcare Full time

    Job DescriptionJob DescriptionPCC (Client Care Specialist)Customer Care – Provo, UT – Full Time Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Client Care Specialist for our Provo, UT office. Your primary responsibility will be taking inbound calls and connecting our...


  • Provo, Utah, United States Care Full time

    Position OverviewWe are seeking a dedicated Pet Caregiver to provide exceptional care for our beloved canine companion. This role requires a proactive individual who can ensure the well-being and safety of our pet.Key ResponsibilitiesMaintain a safe and nurturing environment for the dog.Engage in interactive play and exercise to promote physical...


  • Provo, Utah, United States Park Animal Hospital Full time

    About the RolePark Animal Hospital is seeking a dedicated and compassionate individual to join our team as a Veterinary Care Specialist. As a key member of our multi-doctor practice, you will play a vital role in providing exceptional patient care and delivering outstanding customer service.ResponsibilitiesProvide high-quality patient care, including...


  • Provo, Utah, United States CD Newco LLC dba Curve Dental Full time

    About CD Newco LLC d/b/a Curve Dental:We are a leading provider of innovative software solutions for dental companies in the United States. Our mission is to deliver exceptional support and service to our clients, ensuring their success in the ever-evolving dental industry.This role offers a unique opportunity to join our team as a Product Support Expert,...


  • Provo, Utah, United States Regions Full time

    Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed,...

  • Pharmacy Technician

    4 days ago


    Provo, Utah, United States Mountainlands Community Health Center Inc Full time

    Job SummaryThe Pharmacy Technician - Patient Care Specialist plays a vital role in ensuring the accuracy and timeliness of prescription processing at Mountainlands Community Health Center Inc. This position requires strong communication and customer service skills to effectively interact with patients, providers, and insurance companies.Key...

  • Pharmacy Technician

    5 days ago


    Provo, Utah, United States Mountainlands Community Health Center Inc Full time

    Job SummaryThe Pharmacy Technician - Patient Care Specialist plays a vital role in ensuring the accuracy and timeliness of prescription processing at Mountainlands Community Health Center Inc. This position requires strong communication and customer service skills to effectively interact with patients, providers, and insurance companies.Key...


  • Provo, Utah, United States DocuPhase LLC Full time

    Job Description**Job Summary**We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at DocuPhase LLC. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities: Troubleshoot technical issues and provide solutions...


  • Provo, Utah, United States Serenity Healthcare, LLC Full time

    About the RoleSerenity Healthcare, LLC is seeking a highly motivated and empathetic Client Care Specialist to join our team. As a Client Care Specialist, you will play a vital role in connecting patients with life-saving treatments and providing exceptional customer service.Key ResponsibilitiesConnect with patients via phone to understand their needs and...


  • Provo, United States After.com Full time

    After.com is the new home for funerals. At After, we are dedicated to shifting the power from funeral homes to families. We believe in providing a better, easier and more affordable level of care than the industry alternative.In this role, you will play a vital role in setting the tone for families' interactions with After. You will secure cases, dispatch...


  • Provo, United States After.com Full time

    After.com is the new home for funerals. At After, we are dedicated to shifting the power from funeral homes to families. We believe in providing a better, easier and more affordable level of care than the industry alternative.In this role, you will play a vital role in setting the tone for families' interactions with After. You will secure cases, dispatch...