Agent in Charge
2 months ago
AGENT IN CHARGE
Sociale
We are a female-owned cannabis company seeking to shape the future of the industry. We recently won an adult-use dispensary license in the State of Illinois, and launched our retail cannabis brand-Socíale-an aspiring vertically integrated operation. Our growth plans span Illinois dispensaries, out-of-state dispensaries, and craft grow operations. Committed to social equity at every touchpoint-passionate about fostering community development, cannabis education, and cannabis justice reform through each project.
Responsibilities:
- The Retail Floor Lead reports to the Retail General Manager, Assistant General Manager and operations managers
- This role supports the store in the achievement of sales goals and directs daily store operations as Manager on Duty (MOD)
- Assists with the Sunrise, Midday and Sunset Reporting
- Assists with morning count and product intake
- Models and holds employees accountable to customer service standards
- Models and ensures all policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained, and properly followed
- Works as a part of a high-performing team to achieve the store's sales plan and Supports sales-driving initiatives
- Provides coaching in the moment and performance feedback to employees and communicates performance issues directly to the General Manager and Assistant General Manager
- Directs employees to ensure appropriate product displays and presentations, and ensures the selling floor is adequately stocked according to visual standards
- Stays informed by maintaining product knowledge, accessing available training, and seeking out additional resources when necessary
- Additional responsibilities as assigned by General Manager, AGM and Operation managers
What We Are Looking For
- Must be 21+ years of age.
- Embrace and lead with Nirvana's Mission Statement and Company Values daily.
- Retail experience
- Available to work a varied schedule to observe employees and customers at different times of the day, week, and year (including Holidays)
- Demonstrate comfort and ease with using POS and Dispensary Hardware including scanners, computers, Tablets etc.
- Team oriented
- Flexible and ability work in a dynamic environment
- Passion for cannabis
- Passion for leadership
- Must comply with all legal or company regulations for working in the industry
- Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols
- Must be capable of lifting up to 50 lbs., with or without assistance
- Ability to climb, push, pull, stoop, grasp, walk, sit, stand, bend and reach for the duration of shift.
- Requires normal hearing range.
Perks:
- Medical/Dental/Vision Benefits
- Generous Bonus structure
- Employment Development Assistance
- Holiday/Sick/Vacation Time in accordance with our employment agreement
- Be a part of a growing family-oriented company
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