Field Service Engineer

3 months ago

Burbank, United States OneH2, Inc. Full time
Job DescriptionJob Description

Field Service Engineer - Burbank, CA


About Us

OneH2 is a US company with an ambitious agenda to reinvent the energy industry through hydrogen technology. OneH2 designs and manufactures innovative products from hydrogen production plants and distribution equipment, through to vehicle powertrains and fuel systems.

OneH2 is also the leading provider of hydrogen as a fuel to the transportation and materials handling industries.

We are a unique hydrogen business in that we address the entire value chain of hydrogen fuel from molecule to vehicle. Our mission is to be a global hydrogen company and usher in a new era of fuel energy. We heavily invest in our technology and our people as we embark on a challenging yet exciting journey re-shaping the future of energy.

If you share a passion in energy and technology and want to make a real difference in a rapidly growing scale-up company, please read on.


About The Role

The Field Service Technician will support our on-site Hydrogen gas production facility. This person will be responsible for the maintenance and servicing of the production, compression, dispensing, transportation, and/or storage equipment. This person will also be responsible for reporting any breakdown events, parts ordering, and preventative care. This position presents a great amount of exposure to customer personnel and thus requires a person with excellent technical skills as well as communication, interpersonal and logical skills.


Responsibilities:

  • Maintenance and service of electromechanical equipment at customer sites.
  • Performing diagnostics, troubleshooting, and evaluations to maintain optimum efficiency and uptime of the equipment.
  • Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing equipment.
  • Providing on-call and emergency support service to customers as required
  • May require troubleshooting and maintenance of high-pressure hydrogen systems and/or components, 480VAC, flammable, high pressure gas fueling and/or electrical systems.
  • May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of equipment.
  • Providing regular feedback to management regarding overall site performance and field maintenance issues and activities
  • Completing administrative duties & documentation, including incident reports, service logs, inventory maintenance and site and system documentation amongst other things.
  • Exhibiting and enforcing safety procedures in the field or customer sites.
  • Travel as required for business needs; expected to drive safely and to adhere to all traffic laws
  • Always represent OneH2 in a professional manner and in all interactions
  • Perform other duties as assigned to you by the Corporation, including, but not limited to, being on call 24/7 for all alarms, maintenance, etc.
  • Responsible to perform preventive and corrective maintenance, gain a thorough knowledge of the systems to adequately troubleshoot and identify trend analysis of equipment to achieve as close to 100% up time as possible.

Requirements and Skills:

  • Preferred two to three (2 - 3) or more years of direct experience in mechanical and electrical troubleshooting, will look at new graduates as well.
  • Formal training and education may be considered in place of direct experience.
  • A class A CDL with hazmat endorsement will be required within the first year of employment. OneH2 will provide reasonable accommodation and reimbursement for the training and certification process.
  • Must be able to lift 50 pounds on a regular basis unassisted.
  • Knowledge of lift truck operation and applications is highly preferred.
  • General mechanical aptitude is required.
  • Proficiency in computer and software systems relevant to the position, including but not limited to Word, PowerPoint, Excel, and Outlook, is necessary.
  • Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels.
  • Excellent verbal and written communication skills.
  • Creativity in solving technical problems.
  • Ability to work independently.
  • Uncompromising dedication to quality.
  • Exceptional time management skills with the ability to handle multiple tasks at the same time.

What We Offer:

  • An opportunity to work with a start-up company
  • Joining a dynamic company at a time of major growth and expansion
  • Professional development and career growth
  • Working in an inclusive environment that promotes diversity
  • Competitive salary
  • Upon completion of your 90-day probationary period we also offer a comprehensive benefits package at no cost to you, including medical, dental, and vision insurance. We also cover 25% of your dependents.

**All employees are required to undergo a drug screening and background check prior to employment.**

**Starting Salary: based on experience & can be discussed during the interview process**

**Must be willing to travel and train in Longview/Hickory, NC**


In conformance with applicable law and OneH2 policy, OneH2 is an affirmative action/equal opportunity employer. Pursuant to OneH2's affirmative action program, OneH2 does not discriminate in its employment practices against any employee or applicant for employment because of the employee's or applicant's race, religion, natural origin, ancestry, sex, age, sexual orientation, disability, marital status, domestic partner status, or medical condition. Affirmative actions also include training programs, outreach efforts, and other positive steps to ensure equal employment opportunities.

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