Field Service Technician
2 weeks ago
Join us in reshaping Australia's digital future as a Field Service Technician focused on customer support.
In this role, you will have the opportunity to make a significant difference in the lives of everyday Australians through direct customer interaction, witnessing the satisfaction of those you assist.
Role ResponsibilitiesAs a Field Service Technician based in Sydney, you will be integral to executing customer service tasks across various technologies.
This position offers a high degree of autonomy, where you will be tasked with the installation, troubleshooting, and upkeep of telecommunications products and services. Your work environment will vary, primarily taking place within customer locations.
Your daily responsibilities may include:
- Installation of cabling (both copper and fiber), including jointing, jumpering, and splicing.
- Setting up customer premises equipment (CPE).
- Diagnosing and repairing faults in cabling networks and CPE.
This role typically operates between 7 AM and 7 PM, depending on business requirements, and we promote a flexible working atmosphere.
Candidate ProfileWe are looking for both seasoned professionals and individuals with transferable skills from communication cabling or electrical fields who are eager to pursue a career in the telecommunications industry.
A key aspect of this position involves working within customer environments, so exceptional customer service skills, along with honesty and integrity, are essential. Self-management and motivation are also critical attributes for success in this role.
Additionally, a valid and clean Driver's License, as well as strong interpersonal communication skills, both written and verbal, are required.
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