Customer Service Representative
1 month ago
- Privately held 25+-year-old technology and distribution company
- Industry leader with 200+ customers and solid partnerships
- Core values carry through their culture to include creativity, innovation, adulting and the belief a rising tide lifts all ships
- Mentored and trained by customer service lead and report directly to the director of operations
What you’ll actually do:
- Working with master accounts and new accounts receiving client purchase orders, monitoring an inbox, processing the orders, verifying pricing matches contracted terms and agreement, and generating a new purchase order and order confirmation when it ships
- Tracking all shipments and providing updates to customers and internal team
- Resolving any customer issues that come up
- Administrative support as needed
To be successful you’ll need:
- 2+ years of experience working in customer service, an administrative role, or office position
- Excel skills required include sorting, filtering, and comfortability entering data and generating reports
- Type A, organized and methodical
- Bright, personable, and not easily flustered
- Distribution industry or familiarity with purchase orders is highly desired
Where and how much:
- Windsor, CO
- Hourly - $24 p/h, direct hire
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