Customer Service Representative

4 months ago


Windsor Locks, United States Steel Craft Corp Full time

** Steel Craft Corporation of Hartford**

** Customer Service Representative**

Hartford, WI 53027

**We are looking for a Customer Service Representative for our Steel Craft plant located in Hartford, WI. We need someone with who can provide exceptional customer service and has a passion for building relationships. If this is you, we encourage you to apply.**

* We are a stable and rapidly growing steel manufacturing industry with 3 locations under the Steel Craft Corporation.

* Over 75% employer paid medical insurance premium, plans with low deductibles, and wellness incentives

* Company paid Life, AD&D, Short-Term Disability, Employee Assistance Program, and More

* A competitive 401(K) Plan with a 3% employer contribution match

* Health Savings Account annual contributions

* Annual company paid Health Risk Assessment

* Low cost Vision, Voluntary Life, Accident Insurance, Critical Illness coverage

* Desirable vacation and PTO schedule is available and 10 paid holidays

* We value employee and have fun planned employees activities, events, outings, and more

**Position Details** **:**

* 8:00 am-4:00 pm Monday-Friday

* Competitive Pay Rate / based on experience

**Key Responsibilities:**

* Data entry of diverse information into the system, accounting for credits or discounts, purchase orders and updating customer schedules.

* Respond over the phone or via email to customer inquiries, simple problems, delivery dates, pricing, returns and credits and similar information, within established limits of authority and knowledge.

* Receive and edit customers orders as to completeness of specifications, prices, customers location, etc., for standardized part sales where procedures are established.

* Perform basic inside sales activities which maximize opportunities for increased market share of existing customers or enable the Company to recommend similar applications for new customers.

* Provide support to other departments such as assisting with price estimating and quotations for customers and providing data relative to marketing trends, competitive products, pricing and marketing reports.

* Assist in updating ISO procedures and sales processes for Department as required by Quality Assurance.

**Job Qualifications:**

* Must have high school / GED or similar. Technical education is a plus.

* Minimum one (1) year of sales, customer service, or related experience in metal manufacturing environment.

* Proficiency using Microsoft office.

* Must be able to perform multiple different tasks within a short time period accurately and without sacrificing customer service.

* Well-developed written and verbal communication skills

* ERP / Epicor experience is a plus

**Apply Today**

We are committed to principals of equal employment opportunity and affirmative action. We do not discriminate based on gender, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices (hiring, training, promotion, etc.) for all qualified employees and prospective employees.



  • Windsor Locks, United States U-Haul Full time

    Location: 755 Capitol Ave, Hartford, Connecticut 06106 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Windsor, Connecticut, United States Waterford Fire Service Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.**Key Responsibilities:**Provide warm and welcoming...


  • Windsor Locks, United States The Parking Spot Full time

    ** Customer Service Representative** **Job Category****:** Operations - Hourly **Requisition Number****:** CUSTO01117 Showing 1 location **Job Details** **Description** The Parking Spot is the leading near-airport Parking Company nearly 40 locations at over 20 airports, and is actively hiring Parking Guest Attendants (PGAs). Our PGAs play an essential role...


  • Windsor Locks, Connecticut, United States Southwest Airlines Full time

    About Our TeamAt Southwest Airlines, we're committed to delivering exceptional customer experiences that exceed our passengers' expectations. Our Customer Service Agents play a vital role in achieving this goal, providing friendly and reliable service to our customers.Key ResponsibilitiesExtend hospitality to our customers through personalized serviceResolve...

  • Customer Service 2

    3 months ago


    Windsor Locks, United States Pilot Freight Service Full time

    ** Customer Service 2** **Job Category****:** Stations-Northeast **Requisition Number****:** CUSTO004268 Showing 1 location **Job Details** **Description** Pilot Freight Services is looking for a reliable, experienced Customer Service Agent for our **Windsor, CT Station.** **JOB SUMMARY:** The Customer Service Agent 2 is responsible for providing customer...


  • Windsor Locks, Connecticut, United States Butler America Aerospace LLC Full time

    Job SummaryThe Customer Service Analyst Specialist plays a pivotal role in bridging the gap between customers and internal company functions, focusing on matters such as pricing, scheduling, contract requirements, shipping, and documentation.Key ResponsibilitiesProcess and administer orders with precision and efficiencyPrepare general correspondence and...


  • Windsor Locks, Connecticut, United States Southwest Airlines Full time

    About UsAt Southwest Airlines, we're committed to delivering exceptional customer experiences that exceed our passengers' expectations. As a Customer Service Agent, you'll play a vital role in extending our hospitality to every customer interaction.Key ResponsibilitiesProvide personalized support to customers through various channels, ensuring their needs...


  • Windsor Locks, Connecticut, United States Butler America Aerospace LLC Full time

    Job SummaryThe Customer Service Analyst Specialist plays a pivotal role in bridging the gap between customers and internal company functions. This position requires a proactive and results-driven individual with exceptional communication, analytical, and problem-solving skills.Key Responsibilities:Process and administer orders with precision and attention to...


  • Windsor Locks, Connecticut, United States Butler America Aerospace LLC Full time

    Job SummaryThe Customer Service Analyst Specialist plays a pivotal role in bridging the gap between customers and internal company functions. This position requires a proactive and results-driven individual with exceptional communication, analytical, and problem-solving skills.Key ResponsibilitiesProcess and administer orders with precision and attention to...


  • Windsor Locks, Connecticut, United States Butler America Aerospace LLC Full time

    About the RoleThe Customer Service Analyst Specialist is a key position within Butler America Aerospace, LLC, serving as the primary point of contact between customers and internal company functions. This role requires strong communication, analytical, and problem-solving skills to effectively manage repair purchase orders from diverse commercial and...


  • Windsor Locks, Connecticut, United States SP+ Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at SP+. As a Cashier, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesTreat each customer with respect and kindness, ensuring each interaction delivers on the...


  • Windsor Locks, United States Global Atlantic Financial Group Full time

    The key to our success is going to be the ability to attract and retain diverse and really talented people. Allan Levine, Chairman & CEO. ** Find your future at Global Atlantic** As a leading retirement and life insurance company, Global Atlantic's goal of delivering long-term value for our customers depends on our people. We are looking for a diverse team...


  • Windsor Locks, United States Benderplumbing Full time

    **We have the job for you!** **Join our team of Customer Service Representatives and help us provide an exceptional experience for our customers. We take customer service to the next level.** BENDER provides decorative bath and plumbing, bath & kitchen cabinetry and tile & stone. **Work in a beautiful Showroom and be a part of changing the way people...


  • Windsor, Colorado, United States Domino's Pizza LLC Full time

    {"Job Title": "Customer Service Representative", "Job Description": "Domino's Pizza LLC - Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer...


  • Windsor, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...


  • Windsor Locks, United States Tucci Learning Solutions Full time

    Customer Service Representative Job Details Level Entry Job Location 01 Hartford - Hartford, CT Remote Type N/A Position Type Full Time Education Level High School Salary Range $14.00 - $20.00 Hourly Travel Percentage None Job Shift Day Job Category Customer Service Description **Customer Care Representative** **Reports To:** Showroom Manager **Work...


  • Windsor, Connecticut, United States Stop & Shop Full time

    About the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our retail operations team, you will play a critical role in ensuring the smooth delivery of online orders to our customers.Key ResponsibilitiesSelect and package items for delivery to customersOperate in a...


  • Windsor, Connecticut, United States wm Full time

    Job SummaryThe Customer Service Representative position receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers'...


  • Windsor Locks, United States New England Air Museum Full time

    Job DescriptionJob DescriptionThe New England Air Museum is seeking a Visitor Services Representative. If you are interested in visitor engagement, aviation history, and assisting in creating awe-inspiring experiences. This position is part-time, 16-24 hours per week, with weekend availability required. Job responsibilities include engaging visitors with a...


  • Windsor, Connecticut, United States Longwood University Full time

    Job SummaryThe Customer Service Representative I position receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers'...