Server - Clique Hospitality

1 month ago


Las Vegas, United States Clique Hospitality L.L.C. Full time
Job DescriptionJob Description

JOB REQUIREMENTS

To include but not limited to:

  • Consistently following sequence of service utilizing all proper procedures standardized by venue managers and chefs.
  • Effectively communicating with management and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Working as a team, assisting all guests’ and employees’ needs and inquiries.
  • Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
  • Exhibit proper knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and command full menu knowledge at all times and preparation methods.
  • Greeting guests in a positive, friendly manner and making them feel welcome.
  • Guiding guests through all phases of their experience.
  • Anticipating the guests’ needs and responding appropriately with a sense of urgency.
  • Maintaining a level of professionalism, that will make guests want to return.
  • Bidding farewell to guests, using guest’s name when known, and encourage them to return.
  • Deliver to guest table according to steps of service
  • Provides direction to and assistance to support staff to ensure proper service.
  • Assist in running items, bussing tables and setting tables when necessary.
  • Maintaining cleanliness and organization of side stations, tables and POS stations.
  • Performing all opening and closing duties, based upon shift assignment.
  • Building and establishing a personal clientele.
  • Encourage guests to make weekly table reservations
  • Adhere to weekly table and guest list requirements
  • Assist in developing restaurant database through networking and completing data cards.
  • Participate in weekly marketing requirements
  • Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
  • Conforming to the department grooming standards, uniform or attire, and jewelry policy.
  • Responsible for a cash bank or impressed bank issued at the beginning of service.
  • Other duties as assigned

QUALIFICATIONS: (Include equipment knowledge/use)

  • 2-year experience as a server/cocktail in a similar, high-volume restaurant/club environment or 1-year experience in a fine dining establishment required. 1 Year experience in marketing nightclubs or restaurants and/or related experience in a Retail or marketing internship or related university marketing course work preferred.
  • Ability to work as part of a team in a high stress & a high-volume environment.
  • Good communication skills; multilingual is a plus.
  • Ability to read and write in English proficiently.
  • Experience with social media platforms such as Facebook, Twitter, etc. and active participant in social media
  • Basic computer skills and experience with POS systems.
  • Basic math skills and the ability to use a calculator.
  • Knowledge of different types of tendering guest checks.
  • Extensive knowledge about food and wine and ability to confidently speak on and properly serve such items.
  • Ability to up sell.
  • Physically able to lift and carry at least 50 lbs on a tray or arm service where it applies.
  • Physically able to walk or stand without assistance on various surfaces for an extended period of time.

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