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Director of Operations

3 months ago

Las Vegas, United States Clique Hospitality L.L.C. Full time
Job DescriptionJob Description

JOB PURPOSE:

This is intended to be an overview of the responsibilities and requirements attributed to the position of

Director of Operations. It is not intended to be limited to such content nor does it describe solely what

occupies a given day or week.


1. Leads Technical and Operations team in day to day operations. Providing feedback on performance, gives

direction and motivation on how to handle, solve and prevent situations and develop communication, decision

making and reasoning skills. Creates development plans, gives direction to Management.

2. Assist with the onboarding of new Managers to the team

3. Complete Managers schedules weekly and ensure proper coverage in venues at all times

4. Send out weekly P&L and agenda for Managers as a guide

5. Complete Random audits of processes in venue to ensure compliance

6. Address negative guest reviews and ensure proactive measures are taken to prevent reoccurrence

7. Responsible for the oversight of the Department and Project budgets.

8. Coach and mentor salaried employees on the team on a regular basis

9. Create and maintain an environment that fosters growth and development among employees

10. Provide input and direction on marketing strategies and potential areas of additional growth

11. Responsible for the development and implementation of department budgets

12. Develop strategy for growth of venues and create execution plans with venue management

13. Oversee operations of venues, working closely with management and hotel partners to ensure success and

compliance

14. Participates in the identification, selection and management of vendor resources. Maintains positive vendor

relations with current vendors.

15. Routinely meet with and effectively communicate business position to other members of the executive team

16. Oversee creation and implementation of training and sales skills utilized on the floor by team members

QUALIFICATIONS: (Include equipment knowledge/use)

  • Minimum 5 years experience as a partner or Director of Operations
  • Must possess good communication, organizational, and supervisory skills.
  • Must have strong coaching and development skills.
  • Must have prior experience in labor and food cost control.
  • Must be able to efficiently operate and control labor cost and plays an active role in contributing to the profits
  • Solid knowledge of hospitality & Operations
  • Must have strong human relations skills to lead a very diverse team.
  • Maintains operational control of all managers and the day to day operations.
  • Ability to read and write in English proficiently.

LICENSE REQUIREMENTS:

Health Card Alcohol Card ,CPR, Lifesaving, Driver’s License