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Staff Engineer

3 months ago

San Francisco, United States Protecht Full time
Job DescriptionJob Description

Protecht is reinventing refunds, striving to make every experience refundable. Our strength lies in our proprietary Software-as-a-Service (SaaS) embedded refund protection platform, which provides massive distribution and a top-tier digital purchasing experience for insurance carriers, event organizers, booking platforms, ticketing systems, and their consumers. Our e-commerce solution is embedded in millions of carts each month, and we're seeking a talented engineer to join our high-performing team.

We seek a Staff Engineer with extensive experience developing high-performance, scalable Python and Django applications and a proven ability to architect and design large-scale eCommerce systems. As a key leader on our engineering team, you will be critical in setting technical strategies and designing and building enterprise SaaS products that third-party developers integrate into high-volume e-commerce platforms. You’ll need to be a person who can raise the bar and push everyone, including leadership, to achieve excellence. Positivity and alignment with Protecht’s values are essential, as you’ll play a critical role in shaping the future of our team and technology.

Key Responsibilities:

  • Lead the design and development of APIs and services to power apps and websites with massive user bases, processing millions of events daily.
  • Drive continuous improvement of the Protecht platform, leading feature definition, refactoring, and optimization.
  • Oversee and participate in code reviews, setting high standards and best practices across the development team.
  • Own and manage the release process, ensuring efficient and timely delivery of new features with minimal downtime and seamless integration into existing systems.
  • Engage actively in agile workflows, including sprint planning, estimation, retrospectives, and daily scrums.
  • Develop and maintain comprehensive documentation for the Protecht platform, ensuring clarity and ease of use for both internal teams and external developers.
  • Provide technical support and guidance to affiliate developers to integrate Protecht’s products seamlessly into their systems.
  • Mentor and guide team members, fostering an environment of learning and growth in design principles and pragmatic programming approaches.

Qualifications:

  • At least 8+ years of experience designing high-volume APIs and microservices, with a preference for candidates with leadership or senior-level roles.
  • Mastery of Python development with substantial experience working on significant consumer or enterprise SaaS products.
  • Deep expertise in Django and Django Ninja framework, supplemented with knowledge of FastAPI, Flask, or similar Python frameworks.
  • Advanced skills with relational and NoSQL databases (PostgreSQL, Redis, DynamoDB).
  • Familiarity with queuing and streaming technologies (RabbitMQ, Kafka, SQS, Kinesis, etc.).
  • Experience with payment systems such as Stripe, Braintree, CyberSource, FreedomPay, and ledger-based transaction systems.
  • Strong understanding of scalability and performance optimization in distributed systems, with experience in multi-tiered caching and CDNs.
  • Proficiency in serverless AWS technologies (Lambda, Step Functions, Fargate, etc.).
  • Comprehensive knowledge of testing, profiling, and debugging practices.
  • Experience architecting and developing multi-region global solutions, considering localization, regulatory compliance (e.g., GDPR, CCPA, PCI, and SOC), privacy, etc.
  • Proven ability to take end-to-end code ownership, from requirement analysis to deployment, including documentation.
  • Exceptional communication skills, ability to work collaboratively, and provide technical support to external developers.
  • Bachelor's Degree in an appropriate field of study or equivalent work experience.
  • This is a remote position. Travel to Protecht Hubs in Phoenix, San Francisco, Denver, Los Angeles, Austin, or Chicago is required as necessary.

What We Offer:

  • Fully Remote Working Environment
  • Competitive Salary and Equity Opportunities
  • Unlimited Paid Time-off
  • Medical, Dental, and Vision Benefits
  • Annual Bonus Program
  • 401k Matching
  • $100/month for Event Ticket Purchase
  • Company Sponsored Events

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