Appliance Service Professional Trainee

3 months ago

Far Rockaway, United States M Appliance of Brooklyn Full time
Job DescriptionJob Description
Appliance Repair Trainee Job Description

Purpose: This position is responsible for developing the skills needed to repair kitchen and laundry room all major appliances in our customers a customers home. This includes mastering the Mr. Appliance sequence of service and customer service expectations Frontline Service System.

Overview of Position: Skills will be developed through on-line training, classroom training, riding along with other senior technicians, and other assigned methods. Skills to develop include technical, sales, customer service, communication, administrative/organizational and iPad usage.

Duties:
  • Participate in any/all training provided with eagerness and seriousness.
  • Assist senior technicians as assigned.
  • Learn and demonstrate knowledge of Frontline Service. Details for this process will be provided.
  • Attend company meetings and functions as assigned.

Safety Requirements:
  • Adherence to all state and federal laws is required at all times.
  • It is the responsibility of each Team Member to conduct all tasks in a safe and efficient manner complying with all local, state and federal safety and health regulations and program standards, and with any special safety concerns for use in a particular area or with a customer.
  • Report any accidents or injuries to the office immediately.
  • While occurrences are rare, it is the responsibility of the Team Member to complete an Accident and Incident Report for each safety and health infraction that occurs by a Team Member or that the Team Member witnesses.
  • Furthermore, management requires that every person in the organization assumes the responsibility of individual and organizational safety.

Other Requirements:
  • Full uniform, consisting of a clean and pressed uniform shirt, blue trousers, black buckle-less belt, black polishable shoes, identification badge, is required
  • Diligent care for all company-issued tools and equipment..
  • Other duties as assigned.

Experience/Education Requirements:

High School Diploma or GED.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Your signature below indicates that you have read, understand and will adhere to the requirements of this position.

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