Desktop Support Technician

3 weeks ago


Durham, United States Murtech Full time
Job DescriptionJob DescriptionDesktop Support Technician Pay Rate: $24.00/HR W2Hours: Full time, M-F, 8am-5pmLocation: 10 Moore Dr, Durham, NC 27703Duration: 6+ months Description:
  • Provide hardware/software support services to onsite client including break/fix
  • Diagnose end-user system failures and implement repair solutions
  • Diagnose printer and other peripheral devise failures and implement repair solutions
  • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Skills:
  • 3+ years corporate desk side support experience with strong emphasis supporting Windows
  • Experience troubleshooting and replacing hardware on Lenovo PCs
  • Experience using Active Directory
  • Experience troubleshooting wireless connectivity issues
  • Quality Customer Service skills
  • VPN experience
  • Experience with basic hardware printer support
  • Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP


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