We have other current jobs related to this field that you can find below

  • Mobile Integrated Health Dispatcher

    1 month ago

    Malden, United States CATALDO AMBULANCE BUSINESS TRUST Full time

    Job DescriptionJob DescriptionAbout CataldoSince 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the...

  • Mobile Integrated Health Nurse

    3 months ago

    Malden, United States CATALDO AMBULANCE Full time

    Job DescriptionJob DescriptionAbout CataldoSince 1977, Cataldo Ambulance Service, Inc. has continually distinguished us as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we...

  • Wheelchair Transportation Dispatcher

    2 weeks ago

    Malden, United States CATALDO AMBULANCE BUSINESS TRUST Full time

    Job DescriptionJob DescriptionAbout CataldoSince 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the...

  • Emergency Medical Dispatcher

    3 months ago

    Malden, United States CATALDO AMBULANCE Full time

    Job DescriptionJob DescriptionAbout CataldoSince 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the...

  • T-Mobile Retail Assistant Manager

    1 month ago

    Malden, United States Connectivity Source |T-Mobile Authorized Retailer Full time

    Job DescriptionJob DescriptionDon’t wait for opportunity. CREATE IT!AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $21 TO $25 PER HOURNEW HIRE BONUS RAMP UP STRUCTURE!!WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions)HOW is this PAID? A simple $400 payoutConnectivity Source is a team of...

  • Mobile Homeless Outreach Specialist

    2 months ago

    Malden, United States Action for Boston Community Development, Inc., (ABCD) Part time $27

    Key Responsibilities:Responsible for identifying unsheltered homeless individuals in the Malden, Medford, Everett and Chelsea areas through direct street outreach activities and through community referrals from mental health, hospitals, local law enforcement and municipalities and other social service agencies.Work collaboratively with the Mobile Homeless...

  • Advanced Emergency Medical Technician

    3 months ago

    Malden, United States CATALDO AMBULANCE Full time

    Job DescriptionJob DescriptionAbout CataldoSince 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the...

  • Medical Transportation Operator

    4 days ago

    Malden, Massachusetts, United States Angel Care VNA LLC Full time

    Job OverviewPosition: Non-Emergency Medical Transportation (NEMT) OperatorSummary: A Non-Emergency Medical Transportation (NEMT) operator is tasked with the safe conveyance of individuals requiring medical support without immediate emergency needs. This role primarily involves assisting elderly, disabled, or chronically ill patients who need reliable...

  • Community Health Coodinator

    7 days ago

    Malden, United States Melrose-Wakefield Hospital Full time

    Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large...

  • Driver

    3 months ago

    Malden, United States Angel Care VNA LLC Full time

    Job DescriptionJob DescriptionJob Title: Non-Emergency Medical Transportation (NEMT) DriverOverview: A Non-Emergency Medical Transportation (NEMT) driver is responsible for safely transporting individuals who require medical assistance but do not have emergency needs. These individuals may include elderly, disabled, or chronically ill patients who need...

  • Health Home Clinical Leader

    2 weeks ago

    Malden, United States Eliot Full time

    Eliot's behavioral health program is seeking an energetic, empathic, Clinical Leader to direct an interdisciplinary team in the coordination of medical, behavioral health and Social Determinants of Health (SDOH) needs. The ideal candidate will have a strong commitment to mental health recovery, substance abuse disorders and the coordination of integrated...

  • Clinical Manager Home Health

    2 days ago

    Malden, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home.Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • Clinical Manager Home Health

    2 days ago

    Malden, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home.Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • Clinical Manager Home Health

    1 day ago

    Malden, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home.Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • Physical Therapist, Home Health, Eligible for Sign on Bonus!

    5 days ago

    Malden, United States Tufts Medicine Care at Home Full time

    Posting DescriptionThe great history of Home Health Foundation is now the future of Tufts Medicine Care at Home.Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians...

  • Social Work Supervisor

    3 weeks ago

    Malden, United States Cambridge Health Alliance Full time

    Work Days: days, day/evening, weekendsJob Type: Part TimeHours/Week: 20Exciting opportunity to provide new models of care for walk-in/urgent care access including days, evenings and weekends. The new CHA CBHC Malden program provides behavioral health evaluation, resource referral, and initial treatment services for individuals of all ages.The Supervisor,...

  • Physical Therapist Assistant

    5 days ago

    Malden, United States Tufts Medicine Care at Home Full time

    The great history of Home Health Foundation is now the future of Tufts Medicine Care at Home.Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together. So that clinicians can deliver expert...

  • Revenue Analyst II

    3 weeks ago

    Malden, United States Cambridge Health Alliance Full time

    Revenue Analyst II Apply Refer a Friend Back **Date Posted:** 08/17/2024 **Requisition Number:** 7387 **Location:** Commerce Place **Work Days:** 8-4 M-F **Category:** Professional and Management **Department:** Revenue Integrity **Job Type:** Full time **Work Shift:** Day **Hours/Week:** 40.00 **Union:** No **Union Name:** Non Union The Revenue Analyst II...

  • Certified Nurses Assistant

    1 month ago

    Malden, United States Sevita Full time

    MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and...

  • Certified Nurses Assistant

    4 weeks ago

    Malden, United States Sevita Full time

    MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and...

Mobile Integrated Health Dispatcher

2 months ago

Malden, United States CATALDO AMBULANCE Full time
Job DescriptionJob Description

About Cataldo

Since 1977, Cataldo Ambulance Service, Inc. has continually distinguished ourselves as a leader in providing routine and emergency medical services. As the needs of the community and the patient change, we continue to introduce innovative programs to ensure the highest level of care is available to everyone in the areas we serve.

Cataldo is the largest private EMS provider and private ambulance service in Massachusetts. In addition to topping 50,000 emergency medical transportations annually through 911 contacts with multiple cities, we partner with some of Massachusetts top medical facilities to provide non-emergency medical ambulance and wheelchair transportation services. We are also an EMS provider to specialty venues like Fenway Park, Warrior Arena, and TD Garden.

While Cataldo began as an ambulance service company, we continue to grow through innovation and expand the services we offer to the local communities. As a public health resource, Cataldo offers training and education to the healthcare and emergency medical community through the Cataldo Education Center. This includes certification training for new employees as well as the training needed for career advancement. Through our partnerships with health systems, hospitals, managed care organizations, and others, we continue to provide in-home care through the state’s first and largest Mobile Integrated Health program, SmartCare. We also have delivered more than 1.7 million Covid-19 vaccines and continue to operate testing and vaccination sites throughout the state of Massachusetts.

Mobile Integrated Health (MIH) Dispatcher Job Benefits

  • Starting wages $26/hour, commensurate with experience
  • Rotating 12hr overnights 6pm-6am
  • Competitive benefits package including paid time off, medical and dental insurance, and 401(k) available for full time employees
  • Full time opportunities available
  • Various schedules available
  • Day, evening, overnight, weekends, and holidays may be required
  • This position is based out of our operations center in Malden

MIH Dispatcher Role Description

Mobile Integrated Healthcare is delivering the future of healthcare by providing the right care, at the right time, in the right place. Providing an option for on-demand, in-home physician supported care, our innovative SmartCare division is improving patient outcomes, increasing patient satisfaction, and reducing the number of hospital admissions and re-admissions through community paramedicine.

This unique medical call center job not only provides medical answering services but prioritize and dispatch community paramedic resources. An MIH Call Taker is responsible for effective communication with patients, their families, and their healthcare providers as well as data entry throughout their shift. This allows patients to be treated directly in their homes to reduce the need for ambulance transportation and hospital stays. Due to the nature of care needed, SmartCare professionals work as an extension of the patient’s medical team and may work closely with the same set of patients and their families.

MIH Dispatcher Responsibilities

  • Answer all incoming telephone calls
  • Maintain a professional decorum when answering or placing calls
  • Ensure proper data entry of each call for notification and backup
  • Enter all pertinent calls into the CAD system in a timely and accurate fashion
  • Determine relevant CAD input; enrollment, admission, or visit/evaluation
  • Triage, record, and assign calls as needed to the appropriate MIH resource
  • Track, follow up, and record times of assigned Community Paramedics and vehicles
  • Complete other duties as assigned
  • Dispatch appropriate medical transportation
  • Review available resources and communicate expected arrival times with healthcare facilities
  • Maintain communication and expectations with healthcare facilities

Mobile Integrated Health (MIH) Dispatcher Job Requirements

  • Knowledge of medical terminology preferred but not required
  • Excellent communication, customer service, and organizational skills is a must
  • Ability to work in a team setting
  • Detail oriented, punctual, and able to multitask effectively
  • Multitask data entry 20-30 words per minute with active listening during call processing.
  • At least 1-year experience in this or other telecommunications environment
  • Possess strong customer service and communication skills
  • Be able to work independently and be able to function as part of a care planning team
  • Commitment to providing exemplary customer service
  • Be able to work independently and be able to function as part of a care planning team

MIH Dispatcher Physical Requirements

  • Must be able to sit for long periods of time