Restaurant Assistant Manager

2 months ago

San Jacinto, United States Soboba Casino Full time
Job DescriptionJob DescriptionSummary

The Restaurant Assistant Manager oversees the entire restaurant/outlet in the absence of the Outlet Manager. The Assistant Manager may also be responsible for department hiring, corrective actions, terminations, employee relations issues, forecasting and budgeting. The incumbent is also responsible for ensuring maximum guest satisfaction and dining experience pleasure by consistently maintaining a high level of service and using correct operational procedures.

Duties/Responsibilities

  • Carry out policies and procedures of the Soboba Casino Resort.
  • Ensure proper service as specified in the outlet’s standards of service manual.
  • Operate restaurant/outlet in an atmosphere as specified by manager.
  • Act on all guest comments in a timely manner, referring culinary and beverage situations to Outlet Chef and Beverage Manager.
  • Ensure compliance to all rules, regulations, and procedures.
  • Responsible for all administrative duties for outlet as directed by Outlet Manager including disciplinary action, scheduling and other duties.
  • Display ability to substitute for cashiers as necessary and fully understand operations of cash handling procedures including point of sales equipment.
  • Must have working knowledge of food served in the specific outlet and have strong familiarity with contemporary and traditional styles of cuisine.
  • Be aware of contemporary nutritional and health requirements of guest base including dietary and safe food restrictions.
  • Must be available to work all shifts in assigned outlet.
  • Other duties as may be assigned from time-to-time.
  • Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
  • Perform special projects and other responsibilities, tasks, or duties as requested.

Supervisory Responsibilities

  • Assist hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with others; support team to reach common goals. .

Education / Qualifications

  • Must be 21 years of age, or older.
  • High School diploma or equivalent, preferred.
  • Any combination of education, experience and training that provides the required knowledge, skills and abilities.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. This position also requires the ability to deal with problems involving several concrete variables in standardized situations where only limited standardization exists, as well as, to solve practical problems. Furthermore, this position requires the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

  • Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
  • Required to submit to and obtain negative results on all drug and/or alcohol testing.
  • Tips Certification, which can be obtained through on-site courses.
  • Ability to obtain and maintain a Food & Beverage Handlers Card from Riverside County.

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

· 401k Plan

· Basic Life Insurance employer paid (paid employer) with the option to purchase Supplemental Life Insurance

· Medical, Dental & Vision paid for the employee

· Employee Assistance Program

· Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)

· Paid Time Off

Soboba Casino Resort Team Member Recognition including, but not limited to:

· Reward and Recognition Program (Quarterly, and Annually)

· Team member Incentives

· Discounted Team member meal

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