Quality Improvement Coordinator I

1 month ago

Bakersfield, United States Clinica Sierra Vista Full time
Job DescriptionJob Description

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

  • Competitive pay which matches your abilities and experience
  • Health coverage for you and your family
  • Generous number of vacation days per year
  • A robust wellness plan and health club discounts
  • Continuing education assistance to grow and further your talents
  • 403(B) plan with company matching


Intrigued? We’d love to hear from you Please review the job details below and then click “apply.”

We're looking for someone to join our team as a Quality Improvement Coordinator I who:

The Quality Improvement Coordinator I, under the general supervision of Quality Manager, is responsible for coordinating required staff trainings, as well as maintaining site compliance within the contract standards in Kern/ county. This staff member provides support to the clinic managers at each adult site and is responsible for reporting on essential data, such as productivity, timeliness of service documentation, and basic chart auditing.

Essential Functions:

    • Quality (For BH Sites)
      1. Organize and provide summary reports that alert the BH Quality Improvement Manager and the site BH Clinic Manager to upcoming chart compliance requirements.
      2. Ensure compliance with regulatory notices, safety practices and environment of care standards.
      3. Conduct quality control test calls to assess veracity and quality of service claims.
      4. Conduct internal audits of charts to ensure compliance with State (DHCS) standards, as well as county contract standards.
      5. Master use of the most current EHR to which they are assigned; create templates to pull required data for monitoring and compliance reasons.
      6. Monitor provider documentation for technical compliance and accuracy.
      7. Monitor and facilitate staff compliance with HIPAA, W&IC and other efforts to preserve the integrity of protected health information.
      8. Track and report volume of service by team and provider.
      9. Establishes positive working relationships with the applicable county representatives and ensures accurate staffing reports for EHR, and EHR/mandatory training compliance.
      10. Comply with established Clinica Sierra Vista policies.
      11. Always maintain confidentiality and security.
      12. May be responsible for the monitoring and follow up for more than one program.
      13. Quality (For SUD sites)
      14. Maintain compliance to Medi-Cal certification
      15. Submitting the daily census for all SUD sites
      16. Submit required monthly reporting
        • Client roster, PC 1000, white form, etc
      17. Chart compliance audits (2-3 per site) monthly.
        • Physicals, Tx plans, assessments, discharges, and documentation
      18. Monitor and maintains client admissions.
        • Scanning necessary documents into chart.

Other Experience and Skills Required:

  • Familiarity with Kern County DBH processes desirable.
  • Ability to work effectively in an independent fashion, as well as collaboratively with 3 clinic managers and BH administration.
  • Ability to maintain staff and client confidentiality AT ALL TIMES.
  • Good writing and verbal skills, as well as attention to detail are essential to this role.
  • Performs other job-related duties as required.
  • Reasonable and predictable in person attendance.

You'll be successful with the following Qualifications:

  1. Completion of a Bachelor’s degree from an accredited college, or university, with a major in Psychology, Sociology, Human Services, Behavioral Science, Social Work or related field preferred.
  2. A clean drug screen confirmation.
  3. Pass DMV background check.
  4. Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.


Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team

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