Bobcat Administrative Associate

2 weeks ago


Elk Grove Village, United States Atlas Companies Full time
Job DescriptionJob DescriptionDescription:

Atlas Bobcat, part of the Atlas Companies, is currently hiring a full-time Parts & Service Administrative Associate. We are seeking an organized and motivated individual to support the administrative needs of the Parts and Service Departments.


As a leader in the industry, Atlas Bobcat takes pride in providing exceptional quality service for heavy-duty, compact equipment in the Chicagoland area.


Your New Role:

  • Enter daily hours worked for all service technicians and investigate and resolve time discrepancies.
  • Balance weekly payroll hours.
  • Bill, invoice, and track Service Department work orders. Ensure that all information has been obtained and is accurate.
  • Track and document technician labor efficiency.
  • Responsible for warranty administration including inputting warranty claim information, organizing warranty invoices, and properly documenting claim details such as amount paid, labor paid, and parts paid.
  • Monitor active manufacturer field modification and communicate this information to the Service Department and customers.
  • Notify management of concerns or discrepancies.
  • Organize, submit, and file parts receivers and invoices in a timely manner.
  • Assist with answering customer phone calls and relaying messages as needed.
  • Assist walk-in customers when needed.
  • Other duties as assigned.
Requirements:

What You’ll Need to Succeed:

  • High school degree or equivalent.
  • Must be able to work in a team environment.
  • Strong communication skills.
  • Knowledge of Microsoft Office.
  • Ability to multi-task.
  • Strong organizational skills.
  • Prior administrative experience is a plus.

What You’ll Love About Us:

  • Great Company Culture: Great people, a high focus on values, professional development opportunities as well as company events (food trucks, BBQ’s, holiday parties, retirement celebrations and sporting events, to name a few)
  • Focus on Personal/Family Balance: Monday-Friday schedule.
  • Rest and Relaxation: Generous PTO (paid time off) AND 8 paid holidays.
  • Health Benefits: Medical with HSA and FSA options, Dental and Vision Plans.
  • Life and Disability Benefits: COMPANY PAID Life Insurance, Short- and Long-Term Disability Plans
  • Prepare for the Future: 401(k) with company match

Atlas is proud to be an Equal Opportunity Employer (including disability/veterans) and Drug Free Workplace



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