Service Advisor
2 months ago
Job Description: Service Advisor
We are seeking a Service Advisor with excellent customer service skills to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service to our clients and ensuring that their needs are met.
Responsibilities:
- Greet customers and assess their needs
- Schedule and coordinate service appointments
- Keep customers informed about the status of their vehicle
- Provide accurate estimates for repairs and services
- Explain repair and maintenance recommendations to customers and answer any questions they may have
- Ensure customers are satisfied with their service experience
- Maintain customer records and follow up on service appointments
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment and prioritize tasks
- Proficient in computer use and software programs
- Valid driver's license with a clean driving record
We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to providing a welcoming and inclusive work environment, and we encourage diversity in our workplace. If you are a team player with excellent customer service skills, we encourage you to apply for this exciting opportunity.
Requirements:-
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