Field Project Manager

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, GuaranteedPOWER® and PerpetualPOWER® are industry firsts, improving reliability, sustainability and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more. Learn more at concentricusa.com.

Job Summary

The Critical Power Field Project Manager is responsible for the overall management and execution of projects on behalf of the customer throughout the project life cycle and is the principal point of contact for the customer with respect to the project. The Project Manager is charged with supporting the sales, operations, and service teams during the entire project to ensure a seamless transition from quotation through commissioning and acceptance by the customer. The Project Manager will have the discipline to create clear and achievable cost, quality, and schedule objectives and follow these objectives through to successful completion.

The Project Manager will also provide technical leadership to the sales & service teams. The Project Manager must be capable of self-managing and directing a team on awarded projects for electrical equipment, including working knowledge of critical power UPS, telecommunications, and switchgear batteries and power electronics (including UPS, Charger, rectifiers) and the associated component selection, system design & installation.

This position reports directly to the Regional Service Manager. This position could have 2-6 direct reports.

Key Job Responsibilities:

• Plans, establishes, maintains, and regularly updates the project schedule for assigned projects.
• Collaborates with other Project Managers and Application Engineers to ensure clear understanding and completeness of project scope and project constraints.
• Manages communication, and distributes documentation between Concentric and its customers
• Attends pre-bid and bid-opening meetings as required.
• Perform site walks for sales quoting and pre/post job qualifications.
• Review customer specifications, drawings, and bid documents and provides change orders when necessary.
• Contingency planning expertise and knowledge.
• Supports the customer service team during order setup, material purchasing, invoicing and project closure.
• Prepare, distribute, and follow through with project safety plan including company, customer, and regulatory agency standards.
• Create, prioritize, and maintain project action item list.
• Maintain accurate as-built documentation and punch-lists.
• Monitors, reports, and controls costs on assigned projects within estimated project margin.
• Manage gross profit and other key performance metrics on a monthly, quarterly, and annual basis.
• Reports, forecasts, and presents project financial activity to Concentric management.

· Work with suppliers on maximizing material and service margins.

· Provide market feedback to the Critical Power management team to position Concentric as an industry leader.

· Effectively manage business expenses to stay within company guidelines.

· Work with sales team members for joint sales calls and coaching opportunities.

• Be a student of the industry– work with OEM’s and vendors on new technology to provide a competitive advantage in the marketplace.
• Work evenings or weekends, if necessary, to satisfy customers.
• Provide on-site supervision of installation / project activities.
• Other duties as assigned by supervisor.

Key Performance Measurements:

· Project revenue, expense, and gross profit vs budget.

· Schedule attainment vs forecast/plan.

· BOM and SOW Accuracy.

· Customer satisfaction.

· Other key performance indicators as assigned.

· Bachelor’s degree in Engineering or Construction Management from an accredited institution OR minimum 10 years of field service, project management and/or proposal generation experience with critical power distribution systems and high school diploma

· Minimum 5 years project management in power and/or mechanical applications. PMP preferred.

· Demonstrated financial success as a project manager.

· Minimum 5 years of electrical industry related application engineering

· Working knowledge of IEEE, NERC/FERC, NESC, NEC, ANSI, NETA

· May require working knowledge of Procore and/or project management software.

· Professional and motivational communication skills

· Strong communication, problem solving, and analytical skills

· Ability to organize his/her own work and work independently, with limited supervision

· Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices

· Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs

· Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction

· Ability to work collaboratively with other departments toward the greater good of the organization

· Ability to adapt to a fast-changing environment

· Experience with ERP process flow

· Ability to set reasonable and attainable service goals in a variety of markets

· Proficient in Microsoft Office

· Highly independent with organized, strong work ethic and team mentality

· Must be able to pass a background check and obtain an TWIC card

· Ability to sustain a significant travel commitment

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee may be required to wear approved Personal Protective Equipment (PPE) and must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in customer facility locations (which may include high voltage locations), office spaces, hotels, and more. The noise level in the work environment is moderate to heavy requiring hearing protection (customer locations).

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status

Benefits At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities
• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• 401K with match.
• Cell phone compensation.
• 8 paid holidays.
• PTO - FT Employees receive 128 Hours of PTO Annually.
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.