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Shop Foreman/Dispatcher

4 months ago

Fort Worth, United States Bruckner Truck Sales, Inc Full time
Job DescriptionJob DescriptionWHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members.

  • Bruckner’s is more than just a place selling parts and working on trucks
  • We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
  • We contribute to our local communities
  • We care about our people
OUR CORE VALUES
  1. We act with Honesty and Integrity.
  2. We value our people and communities.
  3. We are customer focused.
  4. We do what it takes.
WHAT WE OFFER
  • Competitive Compensation Plans
  • Paid Time Off and Holidays
  • Excellent health, dental and vision plans
  • Investments in Training & Development
  • Generous 401(k) and Profit-Sharing Plan
  • Tuition Assistance Program
  • Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)
  • Technician Student Loan Reimbursement Program
  • Disability and Life Insurance
  • Internal Promotion Opportunities
  • Flexible Spending Account
  • Health Club Reimbursement
  • Family and Team Oriented Environment
  • Employee Referral Bonus
  • Engaging and Challenging Assignments
  • Drug free workplace

Job Summary:

Working with the service manger. Responsible for the safe, efficient, and profitable operation of the Service department. Oversees the work of the mechanics. Able to make proper diagnosis of all components and recommended repairs.


Essential Duties and Responsibilities:

Include the following and other duties may be assigned.

  • Diagnostic ability of all components of the truck.
  • Help in writing up repair orders and communicating with the drivers and owners in order to determine problems and solutions to their truck repair needs.
  • Schedules an assigns jobs ad work areas to employees according to their skills and knowledge. This should be accomplished in a manner to eliminate time lost between jobs.
  • Inspect and advise the mechanics on work as it progresses.
  • Keep track of each customer job and be able to advise the customer as to time of completion, cost of repairs, additional repairs, etc.
  • Road test and dyno test trucks in order not only to diagnose problems, but also to determine if repairs are complete.
  • See that the buildings, grounds, and work areas are kept clean and neatly arranged. See that all company tools and equipment are properly maintained.
  • Help in determining the parts to be replaced and follow through with the mechanics and Parts Department to be sure of parts availability.
  • Help in completing repair orders by getting the mechanics write up of the repairs, seeing that parts are billed correctly, and all needed lines are added to the ticket as it progresses. Be sure each repair is coded correctly.
  • Must be familiar with warranty of all parts of the truck and able to determine if a repair is warrantable.
  • Must be at work at least thirty minutes prior to time for the mechanics in order to analyze the work schedule.
  • Must be willing to work additional hours as the workload and business requires and perform other duties or functions as so directed by management.
  • Must help to insure safe working conditions for all employees.
  • Dispatch service technicians for road calls.

Work Experience:

Minimum four years as a mechanic and at least 2 years as a shop foreman or lead mechanic.


Special Skills:

Must possess and use good interpersonal skills and have the ability to interact well with customers, vendors, and co-workers in a positive and constructive manner. Must also have and maintain a Commercial Drivers License (CDL).

Physical Demands:

Involves essential ability to climb around, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.

Want to know more about our family-owned company, Proud that our 1500+ employees view us as the employer of choice YouTube- Service Department Video YouTube - Come Join The Family -Video YouTube - Since 1932 -Video Don't forget to Like and Subscribe

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