Program Manager or Designated Coordinator

3 months ago

Minneapolis, United States Jmkay Healthcare Services Inc Full time
Job DescriptionJob DescriptionPOSITION SUMMARY:

The Program Manager(PM)/Designated Coordinator's (DC) role is to support and train staff within Jmkay Healthcare Services and provide the highest quality of direct care while maintaining overall responsibility of the program in terms of licensing, goals, and care. The PM provides supervision and leadership to all direct care staff at the home sites in tandem with providing direct cares to Jmkay Healthcare Services clients. The PM will also develop and assure documentation of outcome-based recommendations, Coordinated Service and Support Plan Addendums, and individual behavior/therapeutic plans for each client served, in addition to assuring accurate implementation of those plans. Also, the position is responsible for coordinating the delivery of quality clients care by assuring the care plans of direct support staff are complete, accurate, and followed. In conjunction with support staff and professional healthcare providers, the PM assists in developing and implementing client services and programs to meet the needs of both the resident community and the broader community as a whole.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

A. Programming


  • Maintains 245D licensing regulations, Rule 203 license visits, required documents, and preparing for audits
  • Ensures that services are provided according to the individual's Community Service Support Plan (CSSP) and CSSP Addendum (CSSP-A)
  • Evaluates the effectiveness of service delivery, methodologies, and progress on each individuals outcomes based on measurable and observable criteria for identifying when the desired outcome has been achieved as identified in their CSSP/CSSP-A
  • Ensures that all information and documentation related to service provision is being maintained accurately and consistent with licensing requirements and company policy and standards
  • Manages financial responsibilities for the individuals supported and/or program as appropriate
  • Develops and monitors the housing budget and quality improvement process for Jmkay Healthcare Services to gather, track, and analyze client outcomes and other key measures
  • Intakes new residents ensuring that new residents folder is set up and accurately contains 245D required docs and CSSP addendum docs
  • Organizes existing residents folders in the areas of 245D docs and Community Service Support Plan (CSSP) and CSSP Addendum (CSSP-A)
  • Handles grocery shopping duties and grocery budget for each location
  • Completes household and individual monthly money management tasks
  • Schedules, coordinates, and attends routine and specialty medical appointments, documents, and communicates changes and concerns to support team members
  • Manages all household prescription and OTC medication administration and report to RN
B. Management


  • Maintains effective and timely communication and teamwork with all stakeholders
  • Handles all shadowing for new employees and ensuring on-site orientation elements are satisfactorily complete
  • Manages a staffing schedule that meets the needs of the program/individuals supported as identified in their CSSP and service agreements within the budget
  • Provides oversight, supervision, and leadership to the Direct Support Professionals, including oversight of their scheduling, training, and overall performance
  • Follows company guidelines and expectations for staff training and development and ensures training records are recorded in compliance with 245D
  • Develops relationships with service providers and coordinates their services for clients receiving home care service
  • Periodically audits client records and supervises staff to ensure that staff are following agency procedures, providing quality services, and maintaining client records according to agency policy and state home care requirements
  • Responsible for hiring, disciplining, and discharging staff, determining pay rates and awards, developing and implementing employee recognition programs and other personnel matters consistent with state and federal employment law
  • Conducts home care staff meetings when appropriate and solicit and act on staff feedback to improve operations and client outcomes
  • Complies with all regulations, policies, day-to-day operations, and budgetary parameters of Jmkay Healthcare Services
  • Assists staff with daily responsibilities when appropriate

OTHER EXPECTATIONS:


  • Interact politely and professionally with clients, family, visitors, and coworkers
  • Maintain positive and effective communication with all staff and others
  • Understand and participate in the team concept
  • Participate in in-service education programs as required to meet state and federal rules and regulations
  • Takes responsibility for self-education
  • Maintain productivity standards and meet all deadlines as set by the agency
  • Recognize and begin to manage own stressors which may affect work performance and seeks assistance as needed
  • Maintain absolute confidentiality of all information about clients, families, and employees
  • Adhere to all agency policies and seeks policy clarification when needed
  • Able to function effectively with minimal direct supervision
  • Adhere to all OSHA regulations and agency safety programs
  • Understand and maintain confidential information, including and in accordance with HIPAA regulations.
  • Comply with the Equal Opportunity/Affirmative Action Policies & Procedures
  • Complete other duties as assigned
Qualifications:
  • Bachelors degree in Human Services, Behavioral Health, Social Services, or related field and at least one year of direct experience working in mental health/social services field OR
  • Associates degree in Human Services, Behavioral Health, Social Services, or related field and at least three years direct experience working in mental health/social services field
  • One year of supervisory experience or two years experience as a team lead
  • Experience working with individuals with intellectual and developmental disabilities, mental illness, chemical dependency, individuals who display maladaptive behaviors
  • Excellent oral and communications skills
  • Demonstrated ability to establish and maintain working relationships with peers and stakeholders at all levels of the organization
  • Familiarity with MS Word, Excel and Outlook
  • Strong communication and organizational skills
  • Ability to pass a Background Check
  • Valid Minnesota Drivers License with acceptable driving record
  • Available to work flexible hours and locations


  • Designated Coordinator

    5 days ago

    Minneapolis, United States Companion Housing Programs, Inc. Full time $17 - $21

    Job DescriptionJob DescriptionFull time Designated CoordinatorMonitor and assist the development of the Individual’s Intensive Support Services Assessment and Individual Abuse Prevention Plan with the Expanded Team.Monitor and assist to ensure the completion of assessment analysis as needed to obtain individual’s the company supports data.Provide and...

  • Designated Coordinator

    3 months ago

    Minneapolis, United States Companion Housing Programs, Inc. Full time

    Job DescriptionJob DescriptionFull time Designated CoordinatorMonitor and assist the development of the Individual’s Intensive Support Services Assessment and Individual Abuse Prevention Plan with the Expanded Team.Monitor and assist to ensure the completion of assessment analysis as needed to obtain individual’s the company supports data.Provide and...

  • Program Manager

    1 month ago

    Minneapolis, United States Mains'l Full time

    Job DescriptionJob DescriptionDo you want to make a real difference at work? Join the Mains'l crew on our journey to change the world and make it a better place, one person at a time. We’re looking for leaders who want to work in “the business of hopes and dreams.” This is your chance to join a team ranked #14 in The Star Tribune Top Workplace...

  • Designated Coordinator

    3 months ago

    Minneapolis, United States MORINGA CARE LLC Full time

    Job DescriptionJob DescriptionDESCRIPTION:The Designated Coordinator provides supervision and support to direct support staff and is responsible for the evaluation of activities for individuals receiving services. The Designated Coordinator complies with the Support Plans for individuals receiving services according to federal and state regulations and the...

  • Virtual Design Coordinator

    3 months ago

    Minneapolis, United States IMEG Full time

    At IMEG Corp., one of the largest design consulting firms in the U.S., we strive to provide exciting and rewarding career opportunities to our team members. We work hard and are passionate about what we do but also love to have fun along the way. We celebrate the ability to be a firm of 2500+ employees in the US and beyond who still provides a local office...

  • Designated Coordinator

    3 months ago

    Minneapolis, United States Heavens Home Health Care Full time

    Job Summary We are seeking a Designated Coordinator to join our team. In this role, you will work collaboratively with clients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable...

  • Operational Program Director

    4 weeks ago

    Minneapolis, United States Dungarvin Full time

    Job DescriptionJob DescriptionCompany DescriptionA LITTLE ABOUT US:At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: respecting and responding to the choices of people in need of supports....

  • Designated Coordinator

    3 months ago

    Minneapolis, Minnesota, United States Heavens Home Health Care Full time

    Job SummaryWe are seeking a Designated Coordinator to join our team. In this role, you will work collaboratively with clients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable...

  • Designated Coordinator

    3 months ago

    Minneapolis, United States Heavens Home Health Care Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a Designated Coordinator to join our team. In this role, you will work collaboratively with clients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate,...

  • Designated Coordinator

    2 months ago

    Minneapolis, United States Circle of Life Home Care Anishinaabe Full time

    Job DescriptionJob DescriptionCircle of Life is growing and we’re looking for a Designated Coordinator to join our Minneapolis branch. Circle of Life is a leading home care agency serving 6 states. We provide services for seniors, children, and people with disabilities, and our mission is to “honor those we serve.” We take pride in the responsibility...

  • Sr. Program Manager, Experience Design

    3 months ago

    Minneapolis, United States Icario Full time

    Job DescriptionJob DescriptionDescriptionAbout Us Icario is the largest technology company focused on member engagement for healthcare’s most trusted organizations. Healthcare today is nothing short of amazing. Yet all of it only works when people connect with it. And too often, they don’t. Healthcare can be impersonal. Confusing. All elbows. The record...

  • Program Manager

    1 week ago

    Minneapolis, United States TEKsystems Full time

    Description: Program Manager Sr This position supports the design, development, implementation, and evaluation of programs focused on improved CMS (Centers for Medicare & Medicaid Services) Star Ratings. Responsible for Medicare Star projects and programs, this position will work with leadership and cross-functional and cross-divisional teams to...

  • Program Support Coordinator

    6 days ago

    Minneapolis, Minnesota, United States Living Well Disability Services Full time

    Program Support Coordinator Job Overview$19.50/hour with potential for a $1,000 Hiring Incentive at Living WellMultiple Opportunities Available in the Twin Cities AreaBecome a valued member of our team as a Program Support CoordinatorKey Responsibilities:Deliver direct assistance and support in daily living activitiesEnsure a safe and hygienic...

  • Program Coordinator

    6 days ago

    Minneapolis, Minnesota, United States Expleo Full time

    Overview:Expleo is a renowned partner in delivering comprehensive quality services and management consulting. With a presence in over 30 countries, our mission is to positively influence every individual who engages with Expleo. Our clients appreciate our service-oriented approach, while our employees value the supportive and nurturing environment we...

  • Basketball Program Coordinator

    15 hours ago

    Minneapolis, Minnesota, United States i9 Sports - Northwest Metro Minneapolis Full time

    Job OverviewThe Basketball Program Coordinator plays a crucial role in enhancing the overall experience for players and coaches within the i9 Sports framework. This position is designed for individuals who are passionate about youth sports and dedicated to fostering a positive environment.Key ResponsibilitiesSupport and empower volunteer coaches to conduct...

  • Residential Care Program Coordinator

    5 days ago

    Minneapolis, Minnesota, United States OPPORTUNITY PARTNERS Full time

    Job OverviewAbout Opportunity Partners:At Opportunity Partners, we are dedicated to making a positive impact in the lives of individuals with disabilities. Our mission-driven nonprofit organization emphasizes compassion and collaboration within the community. We provide comprehensive training to ensure your success as part of our esteemed team, where you...

  • Designated Coordinator-In Home Services

    3 weeks ago

    Minneapolis, United States OPPORTUNITY PARTNERS Full time

    Job DescriptionJob DescriptionWhy Opportunity Partners?As part of a mission-focused nonprofit that values positive impact, compassion and partnership in our community, Opportunity Partners will train you for success! Join our award-winning team where you’ll do life-changing work and help advance the quality of lives for people with disabilities. Our staff...

  • Educational Program Coordinator

    6 days ago

    Minneapolis, Minnesota, United States MN Association of Charter Schools Full time

    Position Title: Educational Program CoordinatorEmployment Type: Teacher calendar + 3 duty daysReports To: School DirectorJob Overview: The Educational Program Coordinator is responsible for ensuring that students receive high-quality, relevant instruction within a secure and encouraging learning atmosphere. This role oversees all district and state...

  • Design Phase Manager I

    1 month ago

    Minneapolis, United States Mortenson Full time

    ABOUT MORTENSON As a Top 25 builder, developer, and EPC, our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact. Let's Redefine Possible Summary: Mortenson is currently seeking a Design Phase Manager to join our EV &...

  • Program Coordinator for Healthcare Services

    12 hours ago

    Minneapolis, Minnesota, United States Jmkay Healthcare Services Inc Full time

    Job OverviewPOSITION SUMMARY:The Program Manager (PM)/Designated Coordinator (DC) plays a crucial role in guiding and training personnel within Jmkay Healthcare Services. This position is dedicated to ensuring the delivery of exceptional direct care while overseeing the program's compliance with licensing standards, objectives, and care quality. The PM is...