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Regional Manager

4 months ago

Jacksonville, United States Suncoast Skin Solutions Full time
Job DescriptionJob Description

Job Description: To provide supervision of all day to day clinical and administrative operations of designated dermatology offices.

Travel required within assigned region

Role and Responsibilities

Clinical and Administrative

· Provides clinical and administrative support and assistance to designated office teams

· Assists providers in direct patient care if necessary or as needed

· Recruits and trains personnel as required to ensure efficient and effective office workflow

· Maintains confidential personnel files

· Responsible for interim and annual employee evaluations

· Responsible for appropriate documented employee counselling with the support of HR

· Monitors employee time for OT and approval. Approves employee timecards and time off as acceptable

· Conducts consistent, documented monthly team meetings

· Develops and maintains master staffing schedule to ensure appropriate staffing in the offices daily

· Processes employee /patient incident reports with the support of HR/Chief Compliance Officer

· Provides oversight of all inventories for appropriate par levels maintained on site. Supervise medical and admin supply ordering process

· Oversees financial process at designated offices which include daily batch reconciliation, petty cash and ensuring the financials are scanned and delivered to corporate appropriately

· Reviews Provider schedules to ensure accuracy and full utilization

· Maintains daily oversight of designated office’s biopsy log management

· Ensures office compliance with OSHA, DEA, Biohazard/Waste, CLIA, HIPPA and other regulatory compliance items

· Educates clinical staff on new policies in a timely manner

· Assists with marketing initiatives to increase satellite offices revenue

· Other duties and special projects as assigned by the Director of Operations, President, or CEO

Professional

· Projects a professional manner and image

· Adhere to ethical principles

· Adapts to change

· Manages time efficiently

· Prioritizes and performs multiple tasks

· Enhance skills through continuing education

· Maintain current licenses/certifications

· Attends all staff meetings and mandatory in-service education

Communication and Position Relationships

· Treats all patients and staff with compassion, respect and empathy

· Recognizes and respects cultural diversity

· Adapts communication to individual’s ability to understand

· Uses professional telephone technique

· Uses medical terminology appropriately

· Supervises all clinical/admin staff and managers in designated offices

Legal

· Maintains confidentiality and documents accurately

· Uses appropriate guidelines for releasing patient information

· Practices within the scope of education, training, and personal capabilities

· Conducts self in accordance with Suncoast’s Employee Handbook.

· Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

· Efficiency

· Attention to details

· Organized

· Punctual

· Takes initiative, proactive

· Team Player

· Honesty/Integrity

· Flexible

· Calm under pressure

· “A Doer”, persistence

· Problem solver, Strategic thinking, Creativity

· Analytical skills

· Clear and concise communication/Listening skills

· Quick Learner, Intelligence

· Follow through on commitments

· Enthusiastic, Friendly, Positive attitude

· Openness to advice and constructive criticism

· Strong work ethic

Physical Demands

· Prolonged sitting/standing /walking

· Frequent travel

· Occasional Weekends

· Fast paced, challenging environment

· Multitasking

· Repetitive head, neck, hands wrists and arm motion/rotation

· Extensive reading, writing, typing required. Typing speed 45wpm +

· Lifting to 25lbs

· Transferring and positioning of patients

· Frequent use of office administrative, computer, phone, and medical equipment

Qualifications and Education Requirements:

High school diploma, AA degree or higher required. Bachelors or Master’s degree preferred. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills. Three to Five years of experience in a clinical supervisory/operational role in a physician practice environment. Travel as needed.

Job Type: Full-time


Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance


Experience:

  • Medical Terminology: 3 years (Preferred)
  • Medical office management: 3 years (Preferred)
  • EMR systems: 3 years (Preferred)