Customer Service Associate
3 weeks ago
Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Associate. Our mission is to foster positive relationships with our customers and donors, educating them about the non-profit organizations we partner with and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.
In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions, as well as promoting brand awareness initiatives. Additionally, you will be expected to skillfully handle customer complaints to enhance overall satisfaction.
Key Responsibilities of a Customer Service Associate:
- Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
- Maintain a deep understanding of our client's products or services to provide accurate information to customers
- Adhere to company policies, procedures, and ethical standards
- Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
- Maintain detailed records of customer interactions through company’s key performance indicators provided in training
Skills and Qualities We Seek in a Customer Service Associate:
- Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
- Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
- Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.
Requirements of a Customer Service Associate:
- High school diploma or equivalent
- Previous customer service or related experience preferred, but not required
- Proven interpersonal skills
- Ability to remain patient and composed, even in challenging customer situations
- Flexibility to adapt to changing customer needs and departmental requirements.
- Effective time management and organizational skills to handle multiple customer inquiries efficiently.
- Adherence to company policies, industry regulations, and ethical standards.
- A track record of punctuality and reliability in meeting work schedules.
- Ability to meet or exceed company’s performance metrics
#LI-Onsite
Powered by JazzHR
sSkXHw2WkE
-
Customer Service Associate
4 weeks ago
Meridian, United States Smart Solutions Inc Full timeAs a Customer Service Associate, you'll be the cornerstone of our commitment to exceptional customer care. Your primary responsibilities include: Recording orders accurately, sourced from various channels, ensuring precision and prompt processing. Mastering client policies and special programs to adeptly handle diverse customer service...
-
Customer Service Associate
2 weeks ago
Meridian, United States Resilient Enterprises, Inc. Full time $500 - $1,000Job DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Associate. Our mission is to foster positive relationships with our customers...
-
Customer Service Associate
2 weeks ago
Meridian, United States Rocket Express Full time $15Job DescriptionJob DescriptionDo you love interacting with people? Are you enthusiastic about helping others? If so our, full-time Customer Service Associate at Rocket Express located at 1717 W. Island Green Dr., Meridian, ID, is the perfect position for you! You will bring joy to people’s journeys by creating a positive and light-hearted atmosphere...
-
Customer Service Associate
2 weeks ago
Meridian, Mississippi, United States Freddy's Frozen Custard & Steakburgers Full timeJoin the Freddy's team as a Customer Service Associate, where you will play a vital role in creating memorable experiences for our guests. This position involves both cashier responsibilities and the preparation of our signature frozen custard treats.Key Responsibilities:Greet and assist customers with a friendly demeanorProcess orders efficientlyEnsure...
-
Account Associate, Customer Service
1 month ago
Meridian, United States Disability Solutions Full timeAt T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and...
-
Vision Associate
5 days ago
Meridian, Idaho, United States Walmart Full timeJob Summary: As a Vision Associate at Walmart, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide personalized assistance to customers in selecting the perfect set of glassesAnswer customer inquiries and resolve any issues in a professional and...
-
Customer Service Associate
2 weeks ago
Meridian, Mississippi, United States Arby's Restaurant Full timePosition Overview:As a Cashier at Arby's, you will play a vital role in our team, ensuring a smooth and efficient operation within the restaurant.Key Responsibilities:Support the management team in daily restaurant operations.Process customer orders accurately and efficiently.Prepare made-to-order food items to meet customer preferences.Maintain cleanliness...
-
Customer Service Sales Associate
1 week ago
Meridian, California, United States Family Connect Full timeOrganization: Family ConnectPOSITION SUMMARYUnder direct supervision, the individual will engage in general retail sales assistance and customer service responsibilities.KEY RESPONSIBILITIES1. Welcomes and guides customers in selecting products.2. Executes and finalizes sales transactions for customers.3. Organizes merchandise, including unpacking, labeling,...
-
Retail Sales Associate
6 days ago
Meridian, Idaho, United States Tide Cleaners Full timeJob SummaryTide Cleaners is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their satisfaction with our dry cleaning services.Key ResponsibilitiesCustomer Service: Greet customers...
-
Customer Service Representative
5 days ago
Meridian, Mississippi, United States Rocket Express Full timeJob OverviewRocket Express is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers leave our facility with a smile.Key ResponsibilitiesCustomer Engagement: Welcome and...
-
Customer Service Representative
1 month ago
Meridian, United States Staff My Agency Full timeState Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person with the right skill set. Must be willing to...
-
Customer Service Representative
4 days ago
Meridian, Idaho, United States Western States CAT Full timeJob SummaryWe are seeking a highly skilled Customer Communication Associate to join our team at Western States CAT. As a key member of our customer service team, you will be responsible for providing world-class customer communication and ensuring that our customers receive exceptional service.Key ResponsibilitiesCustomer Communication: Act as the first...
-
Customer Service Representative
1 month ago
Meridian, United States Kathy Chambers - State Farm Agency Full timeJob DescriptionJob DescriptionState Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person with the right...
-
Customer Service Representative
6 days ago
Meridian, United States Kathy Chambers - State Farm Agency Full timeJob DescriptionJob DescriptionState Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person with the right...
-
Customer Service Representative
2 weeks ago
MERIDIAN, United States Disability Solutions Full timeCustomer Service RepresentativeRepost Job Date: 9/2/2024 6:02:02 PMLocation: MERIDIAN, ID, 83646Salary: $18.0 - $22.0/hourExperience: 1 Year(s)State Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a...
-
Customer Service Representative
2 weeks ago
MERIDIAN, United States Kathy Chambers - State Farm Agency Full timeCustomer Service RepresentativeRepost Job Date: 8/30/2024 6:02:26 PMLocation: MERIDIAN, ID, 83646Salary: $18.0 - $22.0/hourExperience: 1 Year(s)State Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a...
-
Customer Service Representative
2 weeks ago
MERIDIAN, United States Kathy Chambers - State Farm Agency Full timeCustomer Service RepresentativeRepost Job Date: 8/31/2024 2:03:09 AMLocation: MERIDIAN, ID, 83646Salary: $18.0 - $22.0/hourExperience: 1 Year(s)State Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a...
-
Customer Service Representative
2 weeks ago
MERIDIAN, United States Disability Solutions Full timeCustomer Service RepresentativeRepost Job Date: 9/2/2024 2:03:12 AMLocation: MERIDIAN, ID, 83646Salary: $18.0 - $22.0/hourExperience: 1 Year(s)State Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a...
-
Customer Service Representative
2 weeks ago
MERIDIAN, United States Kathy Chambers - State Farm Agency Full timeCustomer Service RepresentativeRepost Job Date: 9/1/2024 2:03:12 AMLocation: MERIDIAN, ID, 83646Salary: $18.0 - $22.0/hourExperience: 1 Year(s)State Farm Agency, located in Meridian, ID is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a...
-
Meridian, Idaho, United States T-Mobile Full timeAt T-Mobile, we invest in our employees' growth and development. Our Total Rewards Package ensures that employees receive a competitive compensation and benefits package.About T-MobileT-Mobile is a leading wireless communications provider dedicated to delivering exceptional customer experiences. We're committed to helping our employees grow in their careers...
