Customer Service Associate

3 weeks ago


Meridian, United States Smart Solutions Inc Full time

As a Customer Service Associate, you'll be the cornerstone of our commitment to exceptional customer care. Your primary responsibilities include: Recording orders accurately, sourced from various channels, ensuring precision and prompt processing. Mastering client policies and special programs to adeptly handle diverse customer service scenarios. Collaborating with the client team to track key account activity, fostering customer profiles for enhanced satisfaction and loyalty. Assisting in the training of new Customer Service Associates under the guidance of the Customer Service Manager. Performing additional duties as assigned to ensure comprehensive support for our clientele. Requirements for the Customer Service Associate position: High School Diploma or Equivalent No prior experience required; comprehensive on-the-job training provided Exceptional communication and interpersonal skills, coupled with a genuine passion for delivering outstanding customer service. This role is your entry point into a dynamic and rewarding career. Join us and be the driving force behind our commitment to customer satisfaction and sales growth #J-18808-Ljbffr



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