Program Service Evaluator
2 months ago
Job Location: Phoenix, AZ, 85012
Shift Hours: 08:00 AM to 05:00 PM
Work Mode: Onsite
Candidate Location: Only local to Arizona
Position Description: This position processes incoming requests for Central Registry Clearance Checks for the Department.
Job duties to include:
- Processes incoming Central Registry Checks and distributes results to requesting agencies or to the general public in a timely manner. Processes a minimum of 80-100 requests per day
- Provides assistance to clients, customers, and the general public via email and telephonic communication, which may include interacting with distressed or irate customers
- Performs research to provide requested information and/or to answer inquiries related to program activities
- Assists at Foster Recruitment and Adoption events as needed
- Maintains report results and tracks weekly production via spreadsheets and unit huddle board
- Assists in ensuring contractual compliance of outside agencies using contract summaries and communication with the Office of Licensing Regulation (OLR)
- Performs other duties appropriate to the assignment
Skills Required:
Need to have computer skiils.
Critical thinking Able to multi task
Skills Preferred: Need to have computer skiils.
Critical thinking and able to comprehend procedure and standard work. Somewhat proficient with the following microsoft or goggle packages; xcel, ppt, outlook etc..
Experience Required: Have some knowledge working for the public sector.
Experience Preferred: Have some type of public sector experience
Education Required: Minimum HS graduate College degree not limited to (preference Humanities, Child Welfare etc..)
Education Preferred: 2 or 4 year College Degree
Additional Information:
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