Customer Service Rep

4 weeks ago

Lake Oswego, United States Restore Hyperwellness Full time
Job DescriptionJob Description

 

Hyper Wellness Representative:

As our Hyper Wellness Representative, you will always strive to make our customers feel valued and satisfied with the high-quality health and wellness services we offer. You will take pride in being the face of our location as you assist customers with all their wellness needs. You will excel in this role because you prefer a fast-paced environment and managing multiple priorities simultaneously. As a valued Hyper Wellness Representative, substantial career growth will be available to you. You will build positive relationships with Restore’s clients through your extraverted and enthusiastic nature as you generate new sales leads. 

What you’ll need to be our Hyper Wellness Representative:

  • Casual, uninhibited, and persuasive extrovert with a tendency for informality
  • Friendly, understanding, willing and patient team player
  • Persuasive, risk-taker; quick to connect and a strong drive for results
  • Strong interpersonal and presentation skills
  • A sales-oriented individual 
  • A safety-oriented individual

Why you’ll love working with us:

  • Hourly $15-17 plus bonuses
  • Flexible schedules
  • Casual dress code
  • Fun, wellness-focused work environment

What you’ll do as the Hyper Wellness Representative:

  • Assist all Restore customers with any needs they may have 
  • Constantly engage with new customers through studio tours, Care Cards, listening to and answering questions, and making recommendations on services
  • Act as a Subject Matter Expert (SME) to educate potential clients on Restore’s offerings
  • Initiate the sales process by scheduling and conducting appointments with warm leads
  • Responsible for the day-to-day functions of the store (doing laundry, cleaning, etc.)
  • Develop sales and marketing campaigns and initiate community engagements within the wellness community

Who we are:

Restore Hyper Wellness is on a blazing mission to restore people’s health and wellness so that they can do more of what they love every day. We are always on the lookout for individuals who are as passionate about helping people as we are. Here are some qualities that we, as a team, have that allows us to thrive at Restore. 

 

Passion matters: It’s our mission to help people feel better, overcome obstacles, and do more of the things they love. Do you share this passion?

Forward-thinking: Our health and wellness services employ a “think outside the box” approach. You’ll get to learn the tech behind what we do as well as the health benefits and potential risks involved. Ready for the challenge?

The customer is always comfortable: Each Restore client is part of our wellness community. We need customer service gurus who are inviting, motivated, and eager to educate. Is this you?

Empathy goes a long way: Many of our customers suffer from chronic illnesses, pain, and other debilitating conditions. Lending an empathetic ear and being understanding of their needs is something our team embraces. Want to make a difference?

A good work/fun balance: Restore is technically a retail environment, but we don’t have a retail vibe. We want our clients to have fun during their visit, which means our team members should have fun too. Sound good?

Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.

 

 

 

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