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IT Jira Systems Administrator

2 months ago

San Francisco, United States Eastridge Full time $60 - $75
Job DescriptionJob Description

Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities.Eastridge is seeking a IT Systems Administrator for a leading cryptocurrency exchange platform.

Responsibilities:

  • Technical support and administration of the Atlassian product suite including Confluence, Jira Software, and Jira Service Management and related plugins
  • Collaborate with end users to design and implement automation rules and scripts to meet business requirements
  • Maintain runbooks and related documentation
  • Customizing workflows, issue types, fields, and screens to meet the needs of the organization
  • Setting up and configuring dashboards and reports to provide project status and progress visibility
  • Advise users on how to optimize their use of these applications to support/ align with related business processes
  • Evaluate and implement plugins and integrations
  • Participate in all agile ceremonies
  • Participate in testing and implementing upgrades
  • Work with IT Product Managers and Engineers on larger initiatives
  • Developing and maintaining integrations with other systems, such as source control and building systems
  • Troubleshooting and resolving technical issues with internal toolings
  • Training and supporting end-users on the use of Jira
  • Develop and support SIL scripts


Requirements:

  • At least 8 years of enterprise-level experience in Jira and Confluence system administration
  • Strong knowledge of Jira and Confluence configuration, administration, and integration
  • Experience with Jira plugins and Atlassian Marketplace applications
  • Familiarity with agile methodologies and project management workflows
  • Evaluate customer requests and tease out the underlying requirements and use cases
  • Strong communication and collaboration skills
  • Ability to work independently and in a team environment
  • Communicate in a clear and concise manner
  • Ability to work effectively in a remote-first work environment

_

Benefits: Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge’s temporary employees.From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable.


Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.


Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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