JIRA & Confluence Specialist

2 weeks ago

San Jose, United States BTI Solutions Full time
Why work with us?

Proven people.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Proven process.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

Proven results.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
  • 95% client satisfaction rate - measures client satisfaction vs. expectations.
  • Our clients have worked with us for over 10 years, on average.
  • BTI Solutions counts 4 Global Telecommunication companies as clients.
  • Client referrals are BTI Solutions' largest source of new clients.
  • Google Review 4.4, Facebook Review 4.8


JIRA & Confluence Specialist
Configuration and maintenance of Jira, bitbucket, Confluence and other Atlassian Tools
• Create and manage Jira components including project workflows, screen schemes, permission schemes and notification schemes in Jira
• Support and troubleshoot Jira and Confluence
• Create, manage, and support all administrative functions associated with the Atlassian product suite
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
• Create comprehensive JIRA workflows (with conditions, validators, and post functions), screen schemes, permission schemes, and notification schemes
• Design & Manage complex Jira/Confluence queries, dashboards for operational/performance reporting metrics and reports based on departmental needs
• Understand system architecture of upstream and downstream impacts when implementing solutions
• Develop, test, and deploy integrations between Atlassian products and other internal systems
• Maintain an up-to-date knowledge of Atlassian products, administration best practices, and agile methodology best practices
• Participate in process for choosing external Atlassian partner
• Conduct user-training and help-sessions for new features or implementations
• Basic JQL Administration and query writing tasks
• Migrating people/projects from other tools to JIRA/Confluence
• Create and provide administration support for Confluence spaces
• Manage accounts and groups for Confluence and JIRA projects
• Support Confluence Space creation and basic configuration including Space administration including permissions
• Audit accounts disabling those no longer in use
• Monitor Confluence for operation, content and security
• Understand policies that apply to Confluence, JIRA and Github, disseminating them and participating in the creation/update of new policies
• Coordinate testing new macros with users and application administrators
• Coordinate with users for testing product updates before and after production release
• Coordinate with users on simple JIRA project set up schemes and customizations
• Support JIRA in creating more complex schemes and customizations
• Manage a Jira Service Desk for Confluence and JIRA service requests
• Act as first point of contact for tickets for Confluence, JIRA and Github
• Self-train on Confluence, JIRA and Github
• Act as point of contact for onboarding new users and teams, and answering frequently asked questions
• Manage associations (accounts) and answer frequently asked questions for Github (not Git)

Requirements:
Mandatory:
• Must have strong knowledge and hands on experience in configuring and troubleshooting of Atlassian suite of products especially JIRA, Confluence.
• Must have experience with Github.
• Minimum 3-5 years supporting Atlassian products with expert experience in
• Troubleshooting issues in JIRA / Confluence tools
• Optimizing designs in creating issues with conditions, validations and post functions
• Demonstrated outstanding analytical, teaming and interpersonal skills Trouble shooting issues-effectively respond to users requests
• Highly developed oral and written communication skills; strong presentation skills
• Integration knowledge a plus
• Experience coordinating a dynamic environment managing coordination throughout all areas of responsibility.
Education
• BS Degree
• Atlassian certifications a plus
• Five+ years of system administration experience in Linux environments and proficient in tasks such as shell scripting, creating cron jobs, analyzing log files, managing user accounts and groups, configuring iptables, and setting up mail services.
• Proven ability to multi-task.
• Independent, self-starter.
• Ability to effectively communicate (verbal and written correspondence) in a professional and courteous manner with technical and non-technical personnel.
• Familiarity with web-based technologies, including but not limited to, reverse proxy servers, SSL certificate configuration, three-tier architecture, and service oriented architecture, enterprise service bus, http, and differences between browsers.
• Able to lift 50 lbs.
• Able to move servers to and from main DC to the colocation and labs
• Install new hardware or migrate existing servers (rack and stack)

  • JIRA/Confluence Specialist

    4 months ago

    San Jose, United States Info Way Solutions Full time

    JIRA/Confluence Specialist San Jose, CA Onsite Job Responsibilities Configuration and maintenance of Jira, bitbucket, Confluence and other Atlassian Tools Create and manage Jira components including project workflows, screen schemes, permission schemes and notification schemes in Jira Support and troubleshoot Jira and Confluence Create, manage, and support...

  • JIRA/Confluence Administrator

    2 weeks ago

    San Jose, California, United States Info Way Solutions Full time

    Job Title: JIRA/Confluence SpecialistJob Summary: We are seeking a highly skilled JIRA/Confluence Specialist to join our team at Info Way Solutions. The successful candidate will be responsible for configuring and maintaining our Atlassian suite of products, including JIRA, Confluence, and Bitbucket.Key Responsibilities:Configure and maintain JIRA,...

  • JIRA Administrator

    7 days ago

    San Jose, California, United States X Full time

    We are seeking an experienced Atlassian expert to join our team at X, a leading digital public square. As a JIRA Administrator, you will play a pivotal role in ensuring the efficiency and security of our digital infrastructure.The ideal candidate will have extensive experience with Jira and Confluence administration, including advanced plugin management like...

  • Atlassian Specialist

    2 weeks ago

    San Jose, California, United States BTI Solutions Full time

    About BTI SolutionsWe are a leading staffing and recruiting firm with over 16 years of experience serving employers. Our team of experts has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services.Job DescriptionWe are seeking a highly skilled Atlassian...

  • Jira Workflow Specialist

    1 month ago

    San Antonio, Texas, United States Cynet Systems Full time

    Job Title: Jira Systems Administrator Job Summary: We are seeking a highly skilled Jira Systems Administrator to join our team at Cynet Systems. Key Responsibilities: * Tailor Jira workflows, screens, fields, and permissions to align with business processes. * Design and implement custom workflows for various teams and projects. * Develop and maintain...

  • Atlassian Product Specialist

    7 days ago

    San Jose, California, United States Info Way Solutions Full time

    About the Role:We are seeking an experienced Atlassian Product Specialist to join our team at Info Way Solutions. As a key member of our IT department, you will be responsible for the configuration, maintenance, and troubleshooting of our Atlassian suite of products, including JIRA, Confluence, and Bitbucket.Key Responsibilities:Configure and maintain JIRA,...

  • Jira Admin

    3 weeks ago

    San Antonio, United States Omni Inclusive Full time

    Tailor Jira workflows, screens, fields, and permissions to align with business processes. Design and implement custom workflows for various teams and projects. Develop and maintain automation rules using Jira automation features. Integrate Jira with other software tools (e.g., Confluence, Slack, external databases) to streamline processes. Provide support...

  • Jira Lead Administrator

    2 weeks ago

    San Antonio, Texas, United States Contact Government Services, LLC Full time

    Job Summary:We are seeking a highly skilled Jira Lead Administrator to join our team at Contact Government Services, LLC. As a key member of our IT team, you will be responsible for leading the implementation and administration of our Atlassian suite of tools, including Jira and Confluence. Key Responsibilities: Create custom projects in the Atlassian tool...

  • Jira Lead Administrator

    4 weeks ago

    San Antonio, Texas, United States Contact Government Services, LLC Full time

    Job Title: Jira Lead AdministratorWe are seeking a highly skilled Jira Lead Administrator to join our team at Contact Government Services, LLC. As a Jira Lead Administrator, you will be responsible for driving transformation in the federal IT domain by developing executable strategies, implementing new technologies, and streamlining processes.Key...

  • Jira Lead Administrator

    7 days ago

    San Antonio, Texas, United States Contact Government Services, LLC Full time

    Job Title: Jira Lead AdministratorAbout the Role:Contact Government Services, LLC is seeking a talented Jira Lead Administrator to join our growing team of technology and software consulting professionals. As a Jira Lead Administrator, you will be responsible for driving transformation in the federal IT domain by developing executable strategies,...

  • Jira Systems Administrator Position

    7 days ago

    San Antonio, Texas, United States Cynet Systems Full time

    Job Title: Jira Systems AdministratorKey Responsibilities: Tailor Jira workflows, screens, fields, and permissions to align with business processes. Design and implement custom workflows for various teams and projects. Develop and maintain automation rules using Jira automation features. Integrate Jira with other software tools (e.g., Confluence, Slack,...

  • Atlassian Suite Administrator

    3 weeks ago

    San Jose, California, United States Info Way Solutions Full time

    Job Title: Atlassian Suite AdministratorWe are seeking an experienced Atlassian Suite Administrator to join our team at Info Way Solutions. As an Atlassian Suite Administrator, you will be responsible for the configuration, maintenance, and troubleshooting of our Atlassian tools, including JIRA, Confluence, and Bitbucket.Key Responsibilities:Configure and...

  • Atlassian Expert

    2 weeks ago

    San Jose, California, United States BTI Solutions Full time

    Job Title: Atlassian ExpertBTI Solutions is seeking an experienced Atlassian Expert to join our team. As an Atlassian Expert, you will be responsible for configuring and maintaining Jira, Confluence, and other Atlassian tools.Key Responsibilities:Configure and maintain Jira, Confluence, and other Atlassian toolsSupport and troubleshoot Jira and...

  • Business Systems Analyst with JIRA and SharePoint Expertise

    2 weeks ago

    San Francisco, California, United States Resource Informatics Group Full time

    Job Summary:We are seeking a highly skilled Business Systems Analyst to join our team at Resource Informatics Group. The ideal candidate will have extensive experience with JIRA, Visio, Confluence, and SharePoint, as well as knowledge of XML, JSON, API, Web Services, and System Integrations.Key Responsibilities: Provide business analysis and functional...

  • Senior Systems Administrator

    1 month ago

    San Jose, California, United States Samsung SDS America Full time

    Job Title: Senior Systems Administrator - AtlassianSamsung SDS America is seeking a highly skilled Senior Systems Administrator to join our Device Solutions America (DSA) Lab Support team. This role is responsible for the configuration, maintenance, and optimization of Atlassian tools, including Jira, Confluence, Bitbucket, and other key integrations such as...

  • Automation Specialist

    7 days ago

    San Leandro, California, United States Diamondpick Full time

    Job DescriptionAt Diamondpick, we are seeking a skilled Automation Specialist to join our team. As an Automation Specialist, you will be responsible for automating web and mobile applications using Selenium and BDD Cucumber with Java and/or JavaScript, as well as Appium with Java.ResponsibilitiesAutomate web applications using Selenium and BDD Cucumber with...

  • Automation Specialist

    2 weeks ago

    San Leandro, California, United States Diamondpick Full time

    Job DescriptionAt Diamondpick, we are seeking a highly skilled Automation Specialist to join our team.Key Responsibilities:Automate Web applications using Selenium and BDD Cucumber with Java and/or JavaScript.Automate Mobile applications using Appium with Java.Web Services testing & automation.Work in Agile environment as SDET with JIRA and Confluence...

  • Help Desk Engineer

    7 days ago

    San Antonio, Texas, United States Leidos Full time

    Cloud Support Specialist OpportunityLeidos is seeking a skilled Cloud Support Specialist to join our team. As a Cloud Support Specialist, you will be responsible for identifying and resolving customer issues within Air Force Commercial Cloud Services (AFC2S) teams utilizing services from IC ITE.Your Key Responsibilities:Providing onboarding direction for...

  • SAP Product Manager Finance Leader

    2 weeks ago

    San Jose, California, United States Vimerse InfoTech Inc Full time

    Job Description:As a Product Manager Finance, you will work with SAP Finance business requirements in SAP S4HANA to provide Reporting Requirements to the Engineering Teams. You will be responsible for creating business use cases for validation of Hana Analytics based Reports and Dashboards. The ideal candidate should have experience with SAP FICA, SAP SD,...

  • Staff Engineer

    2 weeks ago

    San Jose, California, United States Axiado Full time

    Job Title: Staff Engineer - Technical Support SpecialistAxiado is seeking a highly skilled Staff Engineer - Technical Support Specialist to join our growing team. This role will play a critical part in shaping Axiado's design wins and growth by providing technical support to our customers.The ideal candidate will have a strong background in software...