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Assistant Community Manager

2 months ago

Minneapolis, United States Great Lakes Mgmt Co Full time $22 - $24
Job DescriptionJob Description

Stadium Village Apartments is seeking an Assistant Community Manager to join our team Conveniently located one block from the University of Minnesota.


Assistant Community Manager Job Details:
  • Hours - Full-time, Monday thru Friday
  • Pay - $22 - $24 / hour
  • Location - 1015 Essex St SE #102, Minneapolis, MN 55414

Benefits:

  • 401(k) Match
  • Excellent and Affordable Healthcare Benefits
  • Paid Vacation Time
  • Paid Sick Time
  • Paid Holidays and Floating Holidays
  • On-site Housing Available

Assistant Community Manager Responsibilities:

Resident Services:

  • Handle resident concerns and assist residents with related issues, problem solving, etc.
  • Record maintenance requests and communicate all significant maintenance issues to the Community Manager and/or Maintenance Supervisor.
  • Assist with planning, scheduling, preparation and implementation of any resident or marketing functions including, but not limited to, Open House, Safety/Police meeting, National Night Out, and any other events held throughout the year.

Accounting & Accounts Payable:

  • Review Rent Roll, Tenant Ledger and Lease Expiration Reports sent from GLMC for accuracy and communicate changes to GLMC Accounting.
  • Move in new residents and move out former residents on property management system and communicate such information to GLMC Accounting.
  • Post rents, concessions and miscellaneous tenant charges on property management system on a monthly basis and communicate any rent or concession changes to GLMC Accounting.
  • Manage the rent collection process, including the sending of late rent letters and the posting of late rent charges, and communicate significant collection issues to the Community Manager.
  • Review outstanding balances detailed on GLMC’s Summarized Aged Receivable report and submit written action plan/update to site’s corporate supervisor.
  • Initiate eviction proceedings for non-payment of rent or other lease violations when necessary or appropriate and as directed by the Community Manager.

Payroll & Leasing Commissions:

  • In the Community Manager’s absence, review and approve payroll for all non-exempt team members and forward approved timesheets and Time Off Request forms to GLMC’s payroll department.

Leasing:

  • Maintain current knowledge regarding apartment floor plans, availability, rates, leasing specials and features.
  • Conduct leasing tours of property in the absence of available Leasing Consultants.
  • Assist the Community Manager in monitoring client files to ensure that the leasing staff is quickly processing the application and lease signing.

Other Responsibilities:

  • Assist the Community Manager with parking and towing issues as well as resident, retail and vendor calls.
  • Assist with common area and exterior inspections and all aspects of property management and maintenance.
  • Assist with resident move-in and move-out inspections and in the documenting of skips.


Assistant Community Manager Qualifications:

  • High School Diploma or equivalent required; some college preferred.
  • Property management, leasing, customer service and/or supervisory experience preferred.
  • Working knowledge of Microsoft applications Word, Outlook and Excel.
  • Knowledge of basic property management accounting practices and procedures.
  • Knowledge of basic building maintenance, landscaping and grounds and housekeeping practices and procedures.
  • Follow and adhere to organizational policies and procedures.
  • Must possess a valid driver’s license, acceptable driving record and access to a vehicle and the state-mandated level of automobile insurance.


Working Hours:

Hours are typically Monday thru Friday, 8:30am to 5pm, with some potential for on-call.