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Impound Specialist
2 months ago
Oh, Hi We are Foursight Our culture is built around people who act with integrity and passion while remaining humble and accountable to themselves and the team. If this sounds like you, we should meet
Looking to further your skills? We are a GROWING COMPANY and have won awards for Top Places to Work for seven years in a row, Mountain West Capital Network Utah's Fastest Growing Companies for six years in a row, and we have been listed in Inc. 5000 Fastest Growing Companies Don't just take our word for it, check out our employee reviews on Google, Indeed and Glassdoor
As an ImpoundSpecialist, you will ensure the timely and effective placement of impound repossession assignments. This includes reviewing all incoming impound notices, contact holding facility for details, and follow up with customer or appropriate agency. Also, reviewing assignment details to ensure all State and Federal requirements are met. This position will serve as a point of contact in maintaining vendor relationships, including assignment follow up, fee authorizations, and invoice approvals. Once repossessed, you are required to send state notifications and processing invoicing.
Location: Onsite in West Valley City, UT (No hybrid or remote opportunity)
Pay: $20.00/hr
Schedule: Monday through Friday from 8:00am-5:00pm
Key Responsibilities:
- Review received impound notices or through the Loss Alert system of record
- Outbound/Inbound call attempts to customers to obtain insurance information and customers intentions
- Recovery of seized or impounded vehicles, following State and Federal guidelines
- Maintain professional and effective communication with repossession agents, impound lots, and various internal departments
- Completes required applicable paperwork including sending all required Federal and State regulation letters
- Responsible to send state required notice of intent letters for the repossession and skip departments
- Assignment of other non-impound repossessions as needed
- Other duties as assigned
Required Education & Training:
- 1+ year Collections experience preferred
- Knowledge of repossessions and auto loans preferred
- High School Diploma or GED required
- Ability to organize and prioritize responsibilities to prevent loan loss
- Strong problem solving skills
- 1+ year office experience or equivalent education and training.
- Working knowledge of Microsoft Office Suite, including Excel and Word
- Excellent Customer Service
Get in on all the awesome at Foursight
We believe that when and where an employer can help alleviate the stressors both within and outside of work, our culture thrives Because of this philosophy, we offer standard benefits like life insurance, medical, dental, vision, and supplemental insurance plans. Additionally, we offer a ridiculous amount of perks and benefits:
Foursight Capital Perks and Benefits
Keeping You Healthy
- Health Insurance
- MotivHealth Rx Discounts
- Free Telehealth ( with medical plan enrollment)
- Dental/Vision Insurance
- Lasik Discount
- Nationwide Pet Insurance
- In-office Massages
- Onsite Gym
- Onsite Meditation Room
Planning for your Future
- 401k with Match up to 4% with immediate access to financial advisors
- Life and Disability Insurance
- Financial Wellness Program
- HSA Company Contribution up to $3k
- Tuition Reimbursement
Work/Life Balance
- Minimum of 19 days PTO
- 7 Paid Holidays
- Paid Community Service with partnerships for food and blood drives
- Paid Maternity/Paternity Leave
We're Foodies
- Unlimited Coffee and Soda
- End of Month Pizza
- Monday Breakfast
- Monthly Catered Lunch
- Onsite Vending Market
- Lots of treats for holidays
Our Specialties
- Casual Dress
- Side-by-Side Training
- Paid Company Swag
- Attainable Bonus/Commission Structure
- Work with the best people
- Summer Family & Winter Party
- Spirit Week
- Self-Care September
The Environment
- Electric Car Chargers
- Arcade Machine
- Pool Table
- Foosball
- Massage Chairs
- Panoramic Views
- Mother's Room
- Gender Neutral Bathrooms
- Freedom to decorate office/cubicle