Clinical Administrative Coordinator

2 weeks ago

Newport Beach, United States First Responder Wellness Full time
Job DescriptionJob Description

The Clinical Administrative Coordinator is responsible for overseeing the activities at the front desk while providing a friendly welcome to all who enter FR health. This position is also responsible for program oversight of the day-to-day activities while working closely with clinicians, operations, and other key staff members. Additional responsibilities include ensuring that all information obtained during the client’s stay is organized and facilitated appropriately. This position is also responsible for organizing and managing data, information and clinical resources within the facility and serving as a liaison between clients and the clinical program at FR Health.

Responsibilities:

  • Greet each new client and guest FR Health Facilities in a professional and friendly manner in order to establish a strong first impression.
  • Supervise the program schedule while maintaining close communication with the clinical and operations departments to ensure effective and efficient program scheduling.
  • Monitors and reviews documentation of clinical staff to assure quantitative compliance with program requirements.
  • Audits daily program attendance
  • Provides supervision and tracking of client authorizations including relaying authorizations to the relevant team members and ensuring authorized levels of care are reflected accurately though all relevant documents/spreadsheets.
  • Creates, maintains, and edits clinical programming schedule including but not limited to scheduling of facilitators, groups, 1-1 sessions, operational needs, etc....
  • Support clients with coordination of initial and subsequent psychiatrist appointments in accordance with the company policies and procedure.
  • Ensure client medical/psychiatrist providers are completed in the company EHR in a timely and accurate manner and in accordance with company policy and procedure.
  • Organize and monitor pharmacy orders and deliveries to ensure provider entries are received by the pharmacy, delivered to the appropriate location, and ultimately received by the clients.
  • Coordinate all adjunctive client's outside medical appointments or outside testing services and communicate the information in a manner which is fully understood by clients and staff.
  • Liaison with clinical and operations departments on a regular basis to ensure best practices are maintained and to promote person directed care.
  • Organize and monitor activities of support staff as they relate to medication. management, providing training, when necessary, to ensure company policy and procedure and all local, state, and federal laws and regulations are upheld.
  • Provide referrals to outside medical providers at the request of the client, in a manner which the client is fully able to understand.
  • Attends meetings as required, other duties as assigned.

Minimum Requirements:

  • Bachelor's degree in business administration or equivalent combination of education and/or experience in behavioral health discipline.
  • Two years' experience in mental health/substance abuse treatment
  • Understand of HIPPA and confidential matters
  • A valid First Aid and CPR certification
  • Current TB clearance
  • Valid California Driver License
  • Computer skills adequate to perform requirements of position.

The above reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.


Working Conditions:

Work is performed in an office or other environmentally controlled room. Work may expose incumbents to contagious or infectious diseases, dangerous and volatile situations, or possible bodily injury.

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