Installer

2 months ago

Mamaroneck, United States Easy Ice LLC Full time
Job DescriptionJob Description

Easy Ice continues to grow and seeks a HVACR Install Technician to join their team in the Mamaroneck, New York market. The Install Technician position requires the highest level of professionalism, problem solving and communication skills for this critical, customer-facing role. The Install Technician works independently, providing technical service to install and change out ice machines at various locations, while delivering the desired customer service experience. The Install Technician aspires to drive service success that improves customer satisfaction and maximizes customer retention.

Responsibilities:

  • Deliver and install ice equipment; deliver ice as required
  • Document installation actions by completing forms, reports, logs, and records
  • Clean and wrap equipment for installs
  • Cross train with service technicians to assist with quick fixes
  • Assist in ice deliveries and bagging as needed
  • Help to maintain the cleanliness, organization, and safety of the shop
  • Maintain cleanliness of vehicle ensuring all ice and trash is removed at the end of your shift
  • Check vehicle fluids, wipers and tires to help maintain a long service-life
  • Project a positive Automatic Icemakers brand image
  • Contribute to team effort by performing other duties as assigned

Qualifications:

  • High school diploma or general education degree (GED); Vocational/Technical Training preferred
  • Demonstrated track record of delivering highest level of customer satisfaction
  • 3-6 months proven field service experience
  • Must have a valid driver’s license
  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
  • Communicate clearly and professionally, both verbally and in writing, and possess excellent interpersonal skills
  • Occasionally lift and/or move up to 75 pounds
  • The employee is often required to stand; walk; sit; use ladders; use hands to manipulate, handle, or feel surfaces, parts and tools; reach with hands and arms and stoop, kneel, crouch, or crawl
  • Ability to work flexible shifts and adapt to changing work schedules

Benefits:

  • Company Vehicle & Cell Phone
  • Excellent Medical/Dental/Vision/Group Life
  • 401k Company Match
  • PTO and Holiday Pay
  • Tuition Assistance
  • Fitness Membership Reimbursement

Pay:

  • Range of Pay: $24-28, depending on experience

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

Easy Ice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

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