HVACR Equipment Installer

2 weeks ago

Mamaroneck, New York, United States Easy Ice LLC Full time
Job Overview

Easy Ice LLC is expanding and is in search of a HVACR Install Technician to fulfill a vital role in our operations. This position demands exceptional professionalism, problem-solving abilities, and strong communication skills, as it involves direct interaction with customers. The Install Technician will operate independently, providing expert service to install and replace ice machines at various sites, while ensuring an outstanding customer service experience. The goal is to enhance service success, boost customer satisfaction, and improve customer retention.

Key Responsibilities:
  • Install and deliver ice equipment, as well as manage ice deliveries when necessary.
  • Document installation processes by completing necessary forms, reports, logs, and records.
  • Prepare equipment for installation by cleaning and wrapping it appropriately.
  • Collaborate with service technicians to facilitate quick resolutions to issues.
  • Assist with ice deliveries and packaging as required.
  • Maintain the cleanliness, organization, and safety of the workspace.
  • Ensure the vehicle is clean and free of ice and trash at the end of each shift.
  • Regularly check vehicle fluids, wipers, and tires to ensure longevity of service.
  • Uphold a positive brand image for Automatic Icemakers.
  • Contribute to team objectives by performing additional duties as assigned.
Qualifications:
  • High school diploma or GED; vocational or technical training is preferred.
  • Proven track record of delivering exceptional customer satisfaction.
  • 3-6 months of relevant field service experience.
  • Possession of a valid driver's license is mandatory.
  • Ability to identify and implement process improvements that enhance customer experience.
  • Excellent verbal and written communication skills, with strong interpersonal abilities.
  • Capability to lift and/or move up to 75 pounds on occasion.
  • Physical ability to stand, walk, sit, use ladders, and manipulate tools and equipment.
  • Flexibility to work varied shifts and adapt to changing schedules.
Benefits:
  • Company vehicle and mobile phone provided.
  • Comprehensive medical, dental, and vision coverage.
  • 401k plan with company matching.
  • Paid time off and holiday pay.
  • Tuition assistance programs.
  • Reimbursement for fitness memberships.

Compensation:

  • Pay range: $24-26 per hour, based on experience.

Easy Ice LLC is an Equal Opportunity Employer and does not discriminate based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender identity or expression, sexual orientation, marital status, military service, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable laws.

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