Morning Hotel Front Desk

5 days ago

Lincoln, United States Hyatt Place Lincoln Hotel Full time
Job DescriptionJob Description

Hyatt Place Lincoln/Downtown-Haymarket - 600 Q Street Lincoln, Nebraska 68508


At PEG Hospitality Group it’s our associates that make us successful, and we believe in taking good care of them. Both full and part-time associates are eligible to enroll in our benefit plan offerings after you have completed 30 days with us. Additionally, you’ll be eligible to receive paid time off and holiday pay. We also offer generous parental leave benefits, a 401k savings plan, hotel stay discounts. If you need your pay a little earlier, we have you covered with our partner, PayActive. Treating one another with respect, inspiring each other to be our best, and being diligent in the work we do, are our core values. If these are important to you and you want to find a place where your hard work and commitment are appreciated and rewarded, join us

JOB SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Verifies the guest's method of payment and follows established credit-checking procedures. Answers questions about hotel and local area and attractions. Adheres to all brand standards as it relates to front office processes and procedures. Accurately posts charges to guest rooms. Communicates with all departments in the hotel to ensure an exceptional experience for the guest.

RESPONSIBILITIES:

  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • Knows room locations, types of rooms available, and room rates.
  • Must be sales minded. Presents options and alternatives to guests and helps in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
  • Uses proper telephone etiquette.
  • Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's.
  • Communicate services and amenities of the hotel to guests.
  • Obtain proper identification for tax-exempt guests and attach the form to registration card.
  • Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
  • Attends department meetings.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Knows all safety and emergency procedures, is aware of accident prevention policies.
  • Maintains the cleanliness and neatness of the front desk area.
  • Other duties as necessary and assigned by management.
  • Serve food/drinks as necessary at the hotel bar (tips possible).
  • ServeSafe and Food Handlers Permit required - training will be paid for by us.

REQUIREMENTS:

  • Ability to walk or stand for long periods of time as customary in a hotel front office environment.
  • Ability to communicate effectively both verbally and in writing.
  • Able to work multiple shifts between 7AM and 3PM, other shifts may be come available.

QUALIFICATIONS:

  • High School diploma or GED desired.
  • Previous experience in a hotel environment or customer service required - but we will train the right person with a great attitude

  • Front Desk Supervisor

    2 months ago

    Lincoln, United States The Scarlet, A Tribute Portfolio Hotel Full time

    Overview: Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued...

  • Hotel Front Desk Agent

    3 weeks ago

    Lincoln, United States Hampton Inn Lincoln South Heritage Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...

  • Front Desk Associate

    4 days ago

    Lincoln, Nebraska, United States Hyatt Place Lincoln Hotel Full time

    Job SummaryAs a Front Desk Associate at Hyatt Place Lincoln Hotel, you will be the first point of contact for our guests, providing exceptional service and ensuring a memorable stay. Your primary responsibility will be to register guests, assign rooms, and handle all front office processes with accuracy and efficiency.Key ResponsibilitiesGuest Registration:...

  • Front Desk Associate

    2 weeks ago

    Lincoln, United States Fairfield Inn Lincoln Airport Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. The Agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the hotel...

  • Front Desk Supervisor

    2 months ago

    Lincoln, United States Marcus Corporation Full time

    Job Description Front Desk Supervisor - ( 220000G1 ) **TITLE & SHIFT** **: Front Desk Supervisor, Full Time.** This team generally works during every Husker Game, shifts may include weekends and holidays. * Assist front desk manager with training of front desk/ bell/ concierge staff on Hotel policies, practices and procedures. * Administer discipline as...

  • Front Desk Agent

    2 months ago

    Lincoln, United States The Scarlet, A Tribute Portfolio Hotel Full time

    Overview: Are you a people-oriented individual with a passion for hospitality? Join our team as a Front Desk Agent and be at the forefront of creating exceptional guest experiences. With high energy and enthusiasm, you will be the friendly face that welcomes and assists our guests throughout their stay. From seamless check-ins to providing valuable local...

  • Front Desk Associate

    1 week ago

    Lincoln, United States Atrium Hospitality Full time

    Hotel: Lincoln Embassy Suites. Front Desk Associate. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Starting Pay $15.02 Join us at the Embassy Suites by Hilton Lincoln located downtown, a few short block Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel

  • Front Desk Supervisor

    3 weeks ago

    Lincoln, United States Atrium Hospitality Full time

    Hotel: Lincoln Embassy Suites. Front Desk Supervisor. Full time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence Join us at the Embassy Suites by Hilton Lincoln located in downtown Lincoln, a few short blocks from M Front Desk, Supervisor, Customer Service, Hotel, Associate

  • Front Desk Coordinator

    1 week ago

    Lincoln, United States Associa Full time

    Come work at Associa! We are an industry leader in community association management and we are looking for a talented Front Desk Coordinator to join our team at Deer Park Resort. Duties include but not limited to: Answering incoming calls Assisting o Front Desk, Coordinator, Hotel, Property Management

  • Front Desk Supervisor

    4 weeks ago

    Lincoln, Nebraska, United States Bluegreen Vacations Full time

    South Mountain Resort, located in Lincoln, NH, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately Compensation: $19.00/hr - $20.00/hr, depending on experienceSchedule: Full-Time, Flexible-Schedule requiredAddress: 23 Innseasons Drive, Lincoln, NH 03251Be part of a team committed to creating lasting vacation memories...

  • Front Desk Agent

    2 weeks ago

    Lincoln, United States Holiday Inn Express Lincoln South Full time $15

    Job DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests, and complaintsCollect payment from...

  • Front Desk Representative

    6 days ago

    Lincoln, Nebraska, United States Holiday Inn Express Lincoln South Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Holiday Inn Express Lincoln South.Key Responsibilities:Register and assign rooms to guests in a timely and efficient manner.Confirm phone and online reservations, ensuring accuracy and attention to detail.Respond to guest needs, requests, and complaints in a...

  • Week Days Flexible Front Desk Agent

    2 months ago

    Lincoln, United States Fairfield Inn Lincoln Airport Full time

    Full job description Introduction: We are seeking a friendly and professional Weekend Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer...

  • Front Desk Associate

    3 months ago

    Lincoln, United States Courtyard by Marriott Lincoln Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsFlexible scheduleFront Desk AssociateJoin one of the premiere hospitality organizations in the world. Your main focus will be to help every guest have a memorable stay at our hotel. You can become part of our business family, enjoy competitive pay, an excellent benefits and travel discount...

  • Front Desk Associate

    1 week ago

    Lincoln, United States Bluegreen Vacations Full time

    South Mountain Resort, located in Lincoln, NH, is seeking a Front Desk Associate. Hiring Immediately, apply today!   Compensation: $17.38/hour Schedule: Part-Time and Full-Time available, flexible shifts, includes weekends Location: 23 Innseasons Drive, Lincoln, NH 03251 Be part of a team committed to creating lasting vacation memories!...

  • Front Desk Agent Part-time

    3 months ago

    Lincoln, United States Fairfield Inn Lincoln Airport Full time

    Introduction: We are seeking a friendly and professional Weekend Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be...

  • Front Desk Supervisor

    4 weeks ago

    Lincoln, United States Bluegreen Vacations Full time

    South Mountain Resort, located in Lincoln, NH, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately!  Compensation: $19.00/hr - $20.00/hr, depending on experienceSchedule: Full-Time, Flexible-Schedule requiredAddress: 23 Innseasons Drive, Lincoln, NH 03251Be part of a team committed to creating lasting vacation memories!...

  • Front Desk Clerk

    3 months ago

    Lincoln, United States Marcus Corporation Full time

    Job Description Front Desk Clerk - ( 220000IU ) * Facilitate all transactions to ensure a positive guest experience; including greeting/welcoming all guests, check-ins/outs, effectively resolve challenging guest requests and complaints. * Represent the hotel with professionalism and decorum including r emaining calm and alert, especially during emergency...

  • Front Office Manager

    1 month ago

    Lincoln, United States Courtyard by Marriott Lincoln Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingEmployee discountsPaid time offJOB DESCRIPTIONFRONT OFFICE MANAGERThe Front Desk Manager is responsible for the success of the front office operation, including management of the front desk, training and employee development, delivery of quality service and resolution of guest issues, while maximizing...

  • Front Desk Associate: Day

    1 week ago

    Lincoln, United States Holiday Inn Lincoln Southwest Full time

    Introduction: We are seeking a friendly and professional Front Desk Associate to join our team at our hotel. The Front Desk Associate will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be...