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Assistant Supervisor

4 months ago

Jacksonville, United States Youth Crisis Center Inc Full time
Job DescriptionJob Description

The hours for this position are:

Monday & Friday, 8am-3:30pm with 1/2 hour lunch

Tuesday, Wednesday & Thursday, 11am-7pm with 1 hour lunch

Position Overview

SNAP (STOP NOW AND PLAN) Lead reports to the SNAP Program Supervisor and is a non-exempt position. The SNAP Lead is a position which focuses on early intervention program for youth, ages 6 – 11, who are engaging in aggressive, anti-social behavior. This position is the first point of contact for youth and families and for the day-to-day aspects of the SNAP Program. The Lead provides administrative support for the Group Facilitators, Specialists, and Supervisor.

Knowledge, Skills, and Abilities

The most important knowledge, skills, and abilities (KSAs) are listed for SNAP Lead:

Knowledge:

  • Knowledge of SNAP Program Policies, Procedures and Performance Standards
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; and social and psychological norms.
  • Knowledge of data collection instruments to evaluate program effectiveness.

Skills:

  • Excellent communication skills, both verbal and written
  • Critical thinking and problem solving skills
  • Highly organized and the ability to multi-task
  • Detail oriented and strong documentation skills
  • Computer skills a must

Abilities:

  • Effective verbal and written communication skills
  • Clearly communicate expectations
  • Ability to work with a diverse group of individuals in difficult situations
  • Ability to remain calm in stressful situations
  • Excellent interpersonal skills and ability to work as a team
  • Positive, upbeat personality, with the ability to promote SNAP to community partners.
  • Travel is required for the position as it pertains to training and providing services in the community

Position Duties and Responsibilities

Occupation specific tasks and the most important generalized work activities are listed for SNAP Lead:

  • Assists the SNAP Program Supervisor with implementation/updates of policies, procedures, and performance standards for the Program.
  • Monitors and ensures accurate and timely completion of all documentation for programmatic, administrative, compliance and fiscal responsibility.
  • Oversees the intakes, case management, and therapeutic work with youth and families, including client related case management decision and therapeutic interventions, as needed.
  • Coordinates evaluation and monitoring of the SNAP Program to ensure compliance with Florida Network contract requirements.
  • Responsible for NETMIS, JJIS (including PAT), and ASBEA data entry within 24-hours or the required time frame.
  • Participates in community activities to promote the SNAP Program and to build collaboration with community partners.
  • Provides services as needed that may include crisis intervention and assisting parents and professionals.
  • Participates in monthly team meetings, bi-weekly consultations, and staff meetings.
  • Attends required training as determined by the SNAP Program contract.
  • Responsible for completion of training objectives within the established timeframe.
  • Implements program curriculum as directed.
  • All other duties as assigned.

Education and Experience

Bachelor's degree from an accredited college or university recognized by the Florida Department of Education in psychology, sociology, or social work and/or demonstrated experience in one of these fields; or related volunteer and/or work experience may be substituted. A minimum of 1 year of related experience in social services or juvenile justice.

Youth Crisis Center offers a full benefit package