Case Manager

2 weeks ago

Oakland, United States Lao Family Community Development, Inc. Full time $22 - $26
Job DescriptionJob Description

Lao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarters office is in Oakland, CA. It delivers programs and services from 7 locations in 35 languages. The agency provides both community development real estate facilities and a diverse array of the workforce, education, and human service that directly support predominantly low-income US-born high-barrier families and individuals, refugees, immigrants, transitional-age youth, seniors, and other special populations such as individuals with disabilities.


Job Summary: Under the direction of the Program Coordinator and/or Site Supervisor, this position will manage participants enrolled in the Cal-AIM program. This program intends to provide comprehensive care management that addresses clinical and non-clinical needs for those with the highest needs through intensive coordination of health, community, and social services that will meet the participants wherever they are - at home, in the hospital, or the doctor’s office, or in alternative housing settings such as on the street or in the shelter. The Case Manager will coordinate care, assess the participant’s health condition, and provide them with the necessary resources for a healthy care outcome.


Note: This position is intended for Lao Family’s Oakland office. However, for training purposes, the first 3 months of this position will take place in our San Pablo office. This position is expected to transition back to the Oakland office as early as January 1, 2025.


Roles and Responsibilities:

  • Conducts individual assessments to develop appropriate personalized care management plans that address physical health, mental health, substance abuse disorder(s), community-based support services, oral health, palliative care, social supports, and/or other social determinants of health.

  • Provide outreach and engagement to the community; coordinate referrals to community and social services providers to achieve goals and objectives of the participants' care management plan.

  • Coach participants to make lifestyle choices that promote healthy behaviors through 1:1 interactions and in workshop settings.

  • Scheduling appointments, appointment reminders, coordinating transportation, accompanying clients to critical appointments, and identifying and addressing other barriers to participant’s engagement in their care management plan

  • Network with stakeholders and community organizations to remain current on issues and activities that can potentially impact the program and the services.

  • Create and implement educational workshops that encourage healthy living, independence, and goal-setting skills to enhance their well-being.

  • Assist participants in accessing additional benefits and related documentation such as Social Security Insurance (SSI), Advance Directive, CalFresh, cash aid, and obtaining the required documentation to apply (ID, birth certificate, immigration status, financial records, marriage/divorce records, proof of medical conditions, etc.);

  • Provide transitional care to participants during discharge from the hospital or institutional setting

  • Develop and maintain detailed knowledge of the CalAIM program including the cultivation of information and strategies gleaned through partnerships and networks within the healthcare space.

  • Create and maintain case files; maintain accurate documentation regarding all information received and actions taken; comply with HIPAA regulations.

  • Maintain accurate logs and compile records of work performed.

  • Provides administrative and programmatic support to the Director, Managers, and/or Site Supervisors as needed

  • Receives, sorts, analyzes, and summarizes material for the preparation of case files; reports; and maintenance of records.

  • Prepare advanced word processing, spreadsheet, and presentation documents as assigned including manuals, brochures, reports, and PowerPoint presentations.

  • Other duties as assigned.

Requirements and Qualifications:

  • Bachelor's Degree highly desired; concentration in social work, psychology, communications, or other related fields. If no degree, a minimum of 1 year of case management experience working with sensitive needs populations including but not limited to low-income, unhoused, unemployed, youth, justice-involved community members, English as a second language, etc.

  • Self-starter, ability to work with minimal supervision; excellent communication, multi-task, community relations, networking, and public speaking skills.

  • Demonstrated ability to work with families, women, and children without discrimination towards people of diverse cultures, races/ethnicities, socio-economic positions, ages, religions, genders, physical/mental challenges/disabilities, and sexual orientations.

  • Understand, explain, and apply complex local, state, and federal regulations, policies, and procedures.

  • Able to travel to meet with service providers and participants; ability to work independently as well as part of a team; must have a flexible schedule on some evenings and weekends.

  • Proficient computer skills in MS Word, Excel, PowerPoint, database management, and internet explorer.

  • Must have a valid California Driver's License, clean DMV record, and proof of current auto insurance and registration; must pass a background check. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and work on the computer; use hands to handle or feel and talk or hear; moving objects up to 25 pounds.


Compensation: Hourly wage based on experience and education, along with a comprehensive benefits package including health plan/vision, dental, paid vacations, holidays, sick leave, and employer-contributed pension/group life insurance.

To Apply: Please submit your cover letter and resume.

Lao Family Community Development Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age (over 40), disability status, protected veteran status, or any other characteristic protected by law. LFCD is compliant with the Fair Chance to Compete for Jobs Act of 2019 and the Americans with Disabilities Act of 1990 (ADA).

  • Case Manager

    15 hours ago

    Oakland, California, United States LHH Recruitment Solutions Full time

    Job SummaryWe are seeking a highly skilled and compassionate Case Manager to join our team at LHH Recruitment Solutions. As a Case Manager, you will play a critical role in providing exceptional care and support to our clients, helping them navigate the complexities of the healthcare system and achieve their goals.Key ResponsibilitiesClient Outreach and...

  • Case Manager

    2 months ago

    Oakland, United States Youth Radio Media Full time

    Join Our Team! The Case Manager plays a crucial role in our Media Education and Employment department, providing clinical case management support and coordinating wraparound services for transition-aged youth (14-24 years old). This part-time position involves intake, assessment, crisis response, and ongoing care coordination, including developing...

  • Case Manager

    3 months ago

    Oakland, United States The Morrison Center Full time

    Morrison Center is seeking an enthusiastic and experienced Community Case Managers to join our team providing case management services to adults with intellectual and developmental disabilities. We are currently looking for Case Managers that will cover caseloads in the Camden, Brewer and Oaklans areas. Pay and Benefits: Hourly wage from $20-22/hour based on...

  • Senior Case Manager

    4 weeks ago

    Oakland, United States Pacific Gas and Electric Company Full time

    Position SummaryThe Case Manager will be responsible for managing regulatory proceedings for assigned cases, ensuring compliance with regulatory directives and stakeholder engagement. This position may also be involved with the development of case materials, acting as an expert witness, process improvements and other special projects or initiatives. This...

  • Case Manager

    3 months ago

    Oakland, United States The Morrison Center Full time

    Job DescriptionJob DescriptionChildren's Case ManagerWe are seeking an enthusiastic and experienced Case Manager to join our dynamic, multidisciplinary team in Scarborough, Maine. Case Managers develop individualized support plans for individuals served, using a person-centered planning process; analyze support strategies and assure that services...

  • Senior Case Manager

    3 months ago

    Oakland, United States PG&E Corporation Full time

    Requisition ID # 157897  Job Category: Government and Regulatory Relations  Job Level: Individual Contributor Business Unit: Corporate Affairs Work Type: Hybrid Job Location: Oakland Department Overview The Regulatory Affairs organization supports the operating lines of business by providing regulatory expertise, managing the development, approval and...

  • Case Manager IV

    3 weeks ago

    Oakland, United States LifeLong Medical Care Full time

    Case Manager IVJob Locations US-CA-OaklandID 2024-5805OverviewThe Case Manager IV (CM IV), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead...

  • Case Manager IV

    1 month ago

    Oakland, United States LifeLong Medical Care Full time

    Case Manager IVJob Locations US-CA-OaklandID 2024-5805OverviewThe Case Manager IV (CM IV), a key member of the primary care interdisciplinary team, provides services for patients with complex care needs. This position conducts patient outreach, engagement and psychosocial service assessment, assists in developing a patient-centered care plan, is the lead...

  • Case Manager

    3 months ago

    Oakland, United States WestCoast Children's Clinic Full time

    WestCoast Children’s Clinic, located in Oakland, California, is a non-profit community psychology clinic that provides mental health services to Bay Area children, youth and families. Working at WestCoast Children’s Clinic means being part of an organization that is client-centered, trauma-informed, collaborative, and committed to justice and equity. ...

  • Case Manager

    3 months ago

    Oakland, United States Lao Family Community Development, Inc. Full time

    Job DescriptionJob DescriptionLao Family Community Development, Inc. (LFCD) is a community development non-profit agency established in the City of Richmond in Contra Costa County in 1980. Today Lao Family has expanded its operations and service footprint to two additional counties including Alameda and Sacramento. LFCD’s headquarters office is in Oakland,...

  • Lead Regulatory Case Manager

    7 days ago

    Oakland, California, United States Pacific Gas and Electric Company Full time

    Position OverviewThe Senior Case Manager will oversee regulatory proceedings for designated cases, ensuring adherence to regulatory standards and fostering stakeholder collaboration. This role may also encompass the creation of case documentation, serving as an expert witness, implementing process enhancements, and engaging in various special projects or...

  • Lead Regulatory Case Manager

    7 days ago

    Oakland, California, United States Pacific Gas and Electric Company Full time

    Position OverviewThe Senior Case Manager will oversee regulatory proceedings for designated cases, ensuring adherence to regulatory standards and fostering stakeholder collaboration. This role may also involve the creation of case documentation, serving as an expert witness, implementing process enhancements, and participating in various special projects or...

  • Traveling Case Manager RN

    3 hours ago

    Oakland, California, United States Focus Staff Full time

    Job Title: Traveling Case Manager RNJob Type: Contract/Temporary/TravelLocation: NationwideAbout Focus Staff: Focus Staff is a travel healthcare professional staffing agency. We place awesome people in awesome places across every state in the U.S. and the Virgin Islands. If you're an adventurer or a facility that needs high-quality staff, give us a shot. One...

  • Lead Regulatory Case Manager

    7 days ago

    Oakland, California, United States Pacific Gas and Electric Company Full time

    Position OverviewThe Senior Case Manager will oversee regulatory processes for designated cases, ensuring adherence to compliance standards and fostering stakeholder collaboration. This role may also involve creating case documentation, serving as an expert witness, implementing process enhancements, and participating in various special projects. This...

  • Case Management Clinician Senior

    5 days ago

    Oakland, California, United States Blue Shield of California Full time

    About the RoleBlue Shield of California is seeking a highly skilled Behavioral Health Care Manager to join our team. As a key member of our Case Management team, you will play a critical role in helping members navigate the healthcare system and access necessary behavioral health services.Key ResponsibilitiesCollaborate with case managers and other team...

  • Clinical Case Manager

    4 days ago

    Oakland, California, United States Asian Health Services Full time

    Job Summary:Asian Health Services is seeking a highly skilled and compassionate Behavioral Health Rehabilitation Specialist to join our team. As a key member of our clinical staff, you will provide behavioral health rehabilitation and case management services to clients, promoting their overall well-being and quality of life.Key Responsibilities:Provide...

  • Travel-RN-Management

    2 days ago

    Oakland, CA, United States TotalMed Case Management Staffing Full time

    TotalMed Case Management Staffing is seeking a travel nurse RN Case Management for a travel nursing job in Oakland, California. Specialty: Case Management ~ Shift: 8 hours, days ~ Employment Type: Travel TotalMed Case Management Staffing Job ID #1622146. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with...

  • Traveling Case Manager RN

    1 hour ago

    Oakland, California, United States Focus Staff Full time

    Job SummaryFocus Staff is seeking a skilled Registered Nurse RN Case Manager to provide high-quality patient care and management services in a dynamic healthcare environment.Key ResponsibilitiesDeliver exceptional case management services to patients, ensuring their needs are met and exceeded.Collaborate with healthcare teams to develop and implement...

  • Behavioral Health Case Manager

    3 months ago

    Oakland, United States La Clinica de La Raza Full time

    Who we are: La Clínica de La Raza is a community-based health center committed to providing culturally appropriate, high-quality, and accessible health care to the diverse communities of the San Francisco Bay Area. We have spent over 40 years advocating for and creating a health home for the many that have been denied access to care. As health care...

  • Senior Regulatory Case Manager

    2 weeks ago

    Oakland, California, United States PG&E Corporation Full time

    Job Title: Senior Case Manager - Regulatory AffairsLocation: OaklandDepartment OverviewThe Regulatory Affairs division plays a vital role in enhancing our operational capabilities by delivering expert regulatory advice, managing compliance submissions, and representing our interests with various stakeholders and regulatory bodies. Our focus is on fostering...