Current jobs related to Desktop Support L3 Engineer - Fountain Hills - VDart Inc
-
Image Engineer L3 Architect
4 days ago
Fountain Hills, United States Siri InfoSolutions Inc Full timeJob DescriptionJob DescriptionImage Engineer L3 / ArchitectSan Jose, CA/ Austin, TX/ Scottsdale, AZ/ RemoteFulltime Job Description 5 to 9 Years experience on OS Image Management Experience of Image Creation and Deployment tools (e.g., MS Intune, MDT, WinPE, SCCM OSD, IEM OSD, PXE) Image deployments via SCCM and troubleshooting infrastructure such as PXE...
-
Desktop Support Lead
3 hours ago
Beverly Hills, United States ConsultNet Full timeDesktop Support Lead Los Angeles, CA 100% onsite 6+ month contract to hire $40- $42 an hour while on contract- $80k- $90k salary upon conversion Immediate hire, will be responsible for providing Tier II desktop support service, serving as an expert in troubleshooting complex issues, and providing technical development and guidance for the...
-
Desktop Support Manager
3 weeks ago
Parsippany-Troy Hills, United States JConnelly Full timeRole Summary: The Desktop Manager, under general supervision of the People and Culture department, is responsible for managing the planning, design, implementation, and operation of the Company’s desktop systems and support functions in support of the Company office locations. At all times, the Desktop Support Manager must be an honorable steward of the...
-
Desktop Support Technician
4 weeks ago
North Richland Hills, United States Apex Systems Full timeThe Desktop Support Technicians role is to support and maintain organizational computer systems, desktops, and peripherals. That include imaging, installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by...
-
Desktop Support Technician
4 weeks ago
North Richland Hills, United States Apex Systems Full timeThe Desktop Support Technicians role is to support and maintain organizational computer systems, desktops, and peripherals. That include imaging, installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by...
-
Desktop Support Technician
3 weeks ago
North Richland Hills, United States TEKsystems Full timeDescription: The Desktop Support Technician’s role is to support and maintain organizational computer systems, desktops, and peripherals. That include imaging, installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem...
-
Desktop Support Analyst II
4 weeks ago
North Richland Hills, United States Mindlance Full timeImportant Notes from HM Proficiency in programs such as Service Now, Active Directory, and Microsoft 365 Associate degree or bachelor's degree or higher in an IT-related field such as computer science, technical support, and information technology A+ certification for computer technology (a plus) Minimum of two years' experience supporting end user...
-
Sr. Support Specialist
3 days ago
Fountain Hills, United States VDart Inc Full timeJob DescriptionJob DescriptionTitle: Sr. Support SpecialistLocation: Scottsdale, AZ (Onsite)Type: ContractPosition Overview: Blue Yonder is seeking a highly motivated Sr. Support Specialist to join our Information Technology Group. The ideal candidate should possess extensive experience in senior leadership roles and C-Suite support, demonstrating a...
-
Fountain Valley, United States OSI Digital Full timeJob DescriptionJob DescriptionField Desktop Support Tech- Bilingual in English and KoreanRole: Full TimeLocation: Orange County, CA Onsite/In-personResponsibilities: Desktop support experience- troubleshooting, configuration, software installationExperience with ticketing systemReview onboarding requests, review tickets and document issuesAdept at M365,...
-
Project Engineer
4 weeks ago
Fountain Hills, United States Amtex Systems Inc Full timeJob DescriptionJob DescriptionProject Engineer / Heavy Civil Scottsdale AZ ( Relocation Available )Job Details:As a Project Engineer, assigned to one or more of our projects, you'll be responsible to keep track of the details. From monitoring production quantities to reviewing budgets and schedules, Project Engineers are the hub of information between...
-
Auburn Hills, United States ICONMA Full timeOne of our Automotive clients is looking for an experienced Autodrive Calibration/Functional Integration Engineer inAuburn Hills, MIDescription:As an Auto drive Calibration/Functional Integration engineer, you will play a critical role in standing up the company's first in house ADAS calibration team by solving the integration issues calibrating L0-L3 ADAS...
-
Site Reliability Engineer-SRE
3 weeks ago
Fountain Hills, United States Zortech Solutions Full timeJob DescriptionJob DescriptionNumber of Open positions : 4They have to work in Arizona time zoneRole: Site Reliability Engineer-SRELocation: Remote (Preferred : Scottsdale, Arizona)Duration: 6+ MonthsJob Description:Overall PurposeThe Senior Site Reliability Engineer plays a critical role in the maintaining the reliability, availability, and performance of...
-
IT Support Specialist
4 days ago
Auburn Hills, United States Goli Tech Full timeJob DescriptionJob DescriptionThe IT Support Specialist sets up, manages and troubleshoots the technology systems that MERSINO uses to maintain computer and software networks. Job duties will also include responding to hardware problems, updating system software, and tracking the data and communications used on the network. The IT Support Specialist acts as...
-
Project Engineer
4 weeks ago
Fountain Hills, United States Talent Movers Full timeJob DescriptionJob DescriptionJob Title Project Engineer / Heavy CivilLocation Scottsdale AZ ( Relocation Available )Base Salary $130,000 Per Annum Plus BenefitsJob Details:As a Project Engineer, assigned to one or more of our projects, you'll be responsible to keep track of the details. From monitoring production quantities to reviewing budgets and...
-
IT Support Specialist
2 days ago
North Richland Hills, Texas, United States TEKsystems Full timePosition Overview: The role of the Desktop Support Technician involves the maintenance and support of computer systems, desktops, and peripheral devices within the organization. This includes tasks such as imaging, installation, diagnosis, repair, maintenance, and upgrades of all hardware and equipment to ensure optimal performance of workstations.Key...
-
Technical Support Analyst
1 month ago
Vestavia Hills, United States Carr Allison Full timeCarr Allison, a Birmingham law firm, currently has an opening for an Technical Support Analyst. The Technical Support Analyst is responsible for assisting the end user to ensure that technology hardware and software within the Firm meet business requirements and that end users can accomplish business tasks. Supporting end-users' technology requests is at...
-
IT Support Supervisor
7 days ago
Beverly Hills, California, United States House of Blues Full timePosition Overview:WHO ARE WE?House of Blues is a premier live entertainment venue and hospitality brand, renowned for its vibrant atmosphere and commitment to delivering unforgettable experiences.Our mission is to bring people together through music, food, and art, creating a unique cultural experience that resonates with our diverse audience.THE TEAM:The IT...
-
Cloud Endpoint Engineer
1 month ago
Rochester Hills, United States Brightwing Full timeJob Summary: The Cloud Endpoint Engineer manages and deploys cloud-based endpoint solutions using Microsoft Intune. This role involves configuring Intune Autopilot, deploying software packages, and ensuring secure and efficient endpoint management.Key Responsibilities:-Configure and manage Intune Autopilot for device provisioning and deployment.-Develop and...
-
Cloud Endpoint Engineer
1 month ago
Rochester Hills, United States Brightwing Full timeJob Summary: The Cloud Endpoint Engineer manages and deploys cloud-based endpoint solutions using Microsoft Intune. This role involves configuring Intune Autopilot, deploying software packages, and ensuring secure and efficient endpoint management.Key Responsibilities:-Configure and manage Intune Autopilot for device provisioning and deployment.-Develop and...
-
IT Support Specialist
3 days ago
North Richland Hills, Texas, United States Apex Systems Full timePosition Overview:The role of the IT Support Specialist involves the management and upkeep of the organization's computer systems, including desktops and peripheral devices. Responsibilities encompass the imaging, installation, diagnosis, repair, maintenance, and enhancement of all organizational hardware and equipment, ensuring optimal performance of...
![VDart Inc](https://media.trabajo.org/img/noimg.jpg)
Desktop Support L3 Engineer
2 months ago
Role- Desktop Support L3 Engineer (VIP Support)
Location- Scottsdale, AZ
Duration: Contract
Job Description:
The successful candidate will have the opportunity to:
- Possess strong interpersonal and relationship building/relationship management skills.
- He will be working closely with VIP/Executives users and should have supporting MAC devices.
- Managing the DSS technician team along with IC role also strong Analytical skills.
- Follow standard Service Desk procedures.
- Provide courteous customer support to users through phone, walk in, and ticket requests.
- Log all interactions, track and route issues and requests and document resolutions.
- Monitor all open tickets to ensure prompt closure and resolution.
- Identify and escalate situations requiring urgent attention.
- Escalate tier 2 and 3 issues to the appropriate team(s).
- Install, configure, maintain, upgrade, and troubleshoot a wide range of hardware and software used in the company.
- Research inquiries using available information resources.
- Advise users on appropriate action.
- Gather metrics on daily/weekly/monthly requests and work.
- Purchase new systems and accessories and log data into asset inventory system or appropriate records while managing local inventory of IT related equipment. Image new systems using automated technologies (such as SCCM, etc.) and update with needed drivers and patches.
- Deploy and maintain smartphone fleet.
- Maintain loaner devices.
- Assist off site contractors with hardware maintenance.
- Travel between sites to provide support as needed. (locally and within the US).
- Install, configure and support software. Data Center operation support. Provide assistance to other towers. Assist with acquired company integration.
Technical skills:
- Experience with IT infrastructure area support - DSS, Multiple Workstation OS (Window, Mac), Multiple Mobile OS (Android, iOS), Networking, Printing Services, etc.
- Experience with one or more of the following is a plus: Active Directory, Group Policies, SCCM, IIS, scripting, server HW, Systems Administration/System Engineer Microsoft certification.
- Familiarity with various computer cabling, printers, document scanners, barcode scanners, projection devices, networking, digital and analog telephony, VoIP, and other office technologies.
Soft skills (Competencies):
- Listening skills, verbal communication skills, customer service skills, problem-solving skills, teamwork skills.
- Ability to understand and speak the language of business. Self-management skills.
Communication:
- Very good communication and customer related skills.
- Effectively interacts with both business and technical audiences at multiple levels, including top executive managers Knowledge and Expertise Demonstrates deep understanding of relevant technology, architecture, processes and practices.