Reservations Specialist
3 weeks ago
Be the shining light that sets our guests experience on the right foot from the moment they pick up the phone. These exceptional Reservationists assists guests through the reservation process for all Blue Water Properties. Through exceptional guest service, friendly demeanor and attitude of helpfulness through the entire process, our reservationist will ensure guests book stays at our properties utilizing closing techniques to build the reservation. Going the extra mile for a smile is the norm in this role
Essential Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Efficiently and professionally operate all features of the reservation processes including managing multiple PMS to build and book reservations as well as additional attractions or accommodations during their stay
- Support guests to modify existing reservations. Support properties marketing, sales and revenue management goals and initiatives which include promotional marketing calls, up-sells or minimum stay requirements or advanced calls to guests to confirm reservations
- Use the Blue Water Way to provide an impactful guest interaction via phone, email or web chat to ensure a smooth, pleasant and helpful process for guests to book accommodations
- Provide basic support for guests regarding property details, site specifications, amenities and nearby attractions, restaurants or other related questions regarding their stay
- Follow call processes and procedures to ensure guest satisfaction, proper call handling technique and closing the reservation
- Creates a strong sense of urgency or ability for guests to book immediately including assistance in collection of payment handling, registration for programs or contacts and providing confirmation of reservations
- Ensures the property is clean, orderly, well manicured and guest ready at all times
Performs other duties as assigned
Provides regular and reliable attendance
Job Qualifications:
- High School Diploma or GED Equivalent
- 1-3 years of front desk, reservations or customer service oriented role
Success Factors:
- Must be enthusiastic, upbeat and energetic and convey this over the phone
- Ability to communicate clearly through phone, email or web chats.
- Strong attention to detail
- Ability to work a diverse work schedule to include weekends, holidays, and evening hours.
- Must work well under pressure and high-stress situations
- Must be able to effectively use computers and technologies including answering the phones, using computers, copiers, fax machines as well as credit card processors
Physical Demands
While performing the duties of this job, the employee is regularly required to talk and hear. This position requires sitting for long periods of time. Requires constant use of telephone and computer to complete essential functions of the position.
Blue Water is committed to the principles of equal employment opportunity and is committed to make employment decisions based on merit. We are committed to complying with all Federal, State and local laws providing for equal employment opportunities, as well as all laws related to terms and conditions of employment.
-
Reservations Specialist
15 hours ago
Cave City, United States Blue Water Hospitality Group, LLC Full timeBe the shining light that sets our guests experience on the right foot from the moment they pick up the phone. These exceptional Reservationists assists guests through the reservation process for all Blue Water Properties. Through exceptional guest service, friendly demeanor and attitude of helpfulness through the entire process, our reservationist will...
-
Remote Reservation Specialist
3 weeks ago
Knox City, United States Awesome Travel Adventures Full timeJob Description:As a Remote Reservation Specialist, you will play a crucial role in assisting clients with their reservation needs. This position is open to individuals who are 18 years old or older and authorized to work in the USA, Australia, Mexico, or Colombia. No prior experience is necessary as training will be provided. You will be responsible for...
-
Meeting Specialist
2 weeks ago
Kansas City, United States NCM Associates Full timeJob DescriptionJob DescriptionThe Meeting Specialist is the primary NCM representative who works in support of Executive Conference Moderator(s) and Consultant(s) to plan and execute 20 Group meetings, in-dealership meetings, and OEM programs. The Specialist serves as the primary resource for meeting planning tasks including hotel accommodations, dinner...
-
Career Specialist
7 days ago
Johnson City, United States East Tennessee State Full timeIs intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise Custodial, Specialist, County, Microsoft, Healthcare, Skills
-
Administrative Office Specialist
1 week ago
Oklahoma City, United States Mental Health Association of Oklahoma Full timeJob DescriptionJob DescriptionBe the Heart of Our Oklahoma City Office!The Mental Health Association Oklahoma (MHAOK) is searching for an enthusiastic and organized Administrative Support Specialist to join our team! You'll be the first impression for visitors and a vital source of support for our staff. Your friendly and professional demeanor will...
-
Supervisory Contract Specialist
2 weeks ago
Salt Lake City, United States U.S. Fish and Wildlife Service Full timeSummary This position is a Supervisory Contract Specialist, GS- 1102-13 working for the R10-Acq and Property - Acq Goods and Service Ops. The temporary promotion may be made permanent without further competition. Duties Duty station location is at the discretion of the hiring official. Additional questions regarding placement should be...
-
Inside Sales Treatment Specialist
2 weeks ago
Salt Lake City, United States LaserAway Full timeJob DescriptionJob DescriptionThe Position: Inside Sales Treatment Specialist - Remote OpportunityWhy LaserAway?LaserAway is a medical company set in beautiful retail settings that offer the latest innovations in aesthetic dermatological treatments. We are the fastest growing company in the industry with over 100 locations in CA, NY, TX, NV, AZ, IL, CO, UT,...
-
Maintenance Specialist
3 weeks ago
Kansas City, Missouri, United States teamworkonline Full timeAEG Worldwide is the world's leading sports and live entertainment company with operations in the following business segments:AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned...
-
Maintenance Specialist
3 weeks ago
Kansas City, United States teamworkonline Full timeAEG Worldwide is the worldâs leading sports and live entertainment company with operations in the following business segments: AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned...
-
Hotel Front Desk Receptionist
2 weeks ago
Rapid City, United States The Rushmore Hotel Full timeDescription We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant...
-
Customer Service Specialist
16 hours ago
Grove City, United States Mid-Ohio Food Collective Full timeJOB SUMMARY: Mid-Ohio Food Collective (MOFC) is looking for a Customer Service Specialist to provide our Partner Agencies with excellent customer service while assisting with food order processing. RESPONSIBILITIES: Serve as the first point of contact for agency partners and others visiting the Agency Services and Order Pick-up area. Answer calls about...
-
Mid-Ohio Market Specialist
2 weeks ago
Grove City, United States CareerBuilder Full timeJob Description Job Description JOB SUMMARY : Mid-Ohio Food Collective (MOFC) is looking for a Market Specialist at out Mid-Ohio Market at Gantz. Under the general supervision of the Market Manager, this position is responsible for assisting in the day- to-day operations of the market. Hours are Tuesdays through Saturdays from 8:00am-4:30pm....
-
Mid-Ohio Market Specialist
2 weeks ago
Grove City, United States Mid-Ohio Food Collective Full timeJOB SUMMARY: Mid-Ohio Food Collective (MOFC) is looking for a Market Specialist at out Mid-Ohio Market at Gantz. Under the general supervision of the Market Manager, this position is responsible for assisting in the day- to-day operations of the market. Hours are Tuesdays through Saturdays from 8:00am-4:30pm.RESPONSIBILITIES: Preps and stages produce...
-
HUMAN RESOURCES SPECIALIST
6 hours ago
Oklahoma City, United States Department Of The Army Full timeSummary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a HUMAN RESOURCES SPECIALIST (MILITARY) (Title 5), Position Description Number T58087000 and is part of the OK JFHQ, Oklahoma Army National Guard. ...
-
Customer Service Specialist
5 hours ago
Grove City, United States Mid-Ohio Food Collective Full timeJob DescriptionJob DescriptionJOB SUMMARY: Mid-Ohio Food Collective (MOFC) is looking for a Customer Service Specialist to provide our Partner Agencies with excellent customer service while assisting with food order processing. RESPONSIBILITIES:Serve as the first point of contact for agency partners and others visiting the Agency Services and Order Pick-up...
-
Retirement Plan Adjustment Specialist
2 weeks ago
Oklahoma City, United States CareerBuilder Full timeRetirement Plan Adjustment Specialist page is loaded Retirement Plan Adjustment Specialist Apply locations Remote - Massachusetts, US Remote - California, US Remote - Maine, US Remote - New Jersey, US Remote - New York, US time type Full time posted on Posted 3 Days Ago job requisition id R20116 SS&C is a global provider of investment and financial services...
-
Healthcare Specialist
3 weeks ago
Oklahoma City, Oklahoma, United States Stericycle Full timeAbout Us:At Stericycle, we deliver solutions and drive innovations that protect the environment, people, and public health. This includes working to create a more sustainable, shared future. Our innovative solutions make a difference in people's lives, communities, and our planet by protecting their health and well-being. Change your career. Change your...
-
Hotel Front Desk Receptionist
3 weeks ago
Rapid City, United States The Rushmore Hotel Full timeWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...
-
Hotel Front Desk Receptionist
3 weeks ago
Rapid City, United States The Rushmore Hotel Full timeJob DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...
-
Host/Hostess
2 weeks ago
Panama City Beach, United States Gallion's Full timeJob DescriptionJob DescriptionAre you a warm and welcoming individual with a passion for creating memorable dining experiences? Gallion's Restaurant & Cocktail Lounge in Rosemary Beach is seeking an enthusiastic Host/Hostess to be the face of our upscale establishment. If you thrive in a dynamic, hospitality-driven environment and enjoy ensuring guests...