Customer Service Specialist

2 weeks ago

Grove City, United States Mid-Ohio Food Collective Full time
Job DescriptionJob Description

JOB SUMMARY:

Mid-Ohio Food Collective (MOFC) is looking for a Customer Service Specialist to provide our Partner Agencies with excellent customer service while assisting with food order processing.


RESPONSIBILITIES:

  • Serve as the first point of contact for agency partners and others visiting the Agency Services and Order Pick-up area.
  • Answer calls about individual orders, delivery times, product availability, billing, etc.
  • Ensure partner agencies are complying with check-in, order pickup and shop-thru procedures
  • Notify the warehouse staff of agencies who have checked in for their order pick ups.
  • Work closely with Inventory and Warehouse teams to investigate and resolve discrepancies with orders.
  • Print daily orders, review orders for errors and appropriateness and generate invoices.
  • Add/remove product from orders and modify invoices according to changes.
  • Run reports for Norton Rd food locker order fulfillment.
  • Upload customer orders to inventory management system and print orders/pick tickets to the warehouse (1 or 2 days per week).
  • Create and distribute local and rural delivery schedules (1 or 2 days per week).
  • Create and distribute product removal/recall information to partner agencies when needed.
  • Order office supplies.
  • Assist in Agency & Program Services projects as necessary.
  • Performs other duties as assigned.

QUALIFICATIONS:

Education and Certifications: High School Diploma/GED required. Food Safety Certification (provided by Mid-Ohio Foodbank).

Experience: At least one year of experience in customer service or other position working with external customers. Some experience in a social service setting required. Proficient in Microsoft Office software including Word, Excel and Outlook. Knowledge of database operations.

Knowledge/Skills/Abilities: Ability to work effectively, independently and in a team environment. Strong communication and customer service skills. Ability to manage multiple projects and meet deadlines. Willingness to adjust to changing priorities. Good interpersonal skills. Candidates must represent Mid-Ohio Foodbank with professionalism when interacting with clients, volunteers, community members and Foodbank staff.


JOB CONDITIONS:

Normal office environment.


This job description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Mid-Ohio Food Collective reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs.

Mid-Ohio Food Collective is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.



Job Posted by ApplicantPro

  • Customer Service Specialist

    2 weeks ago

    Grove City, United States Mid-Ohio Food Collective Full time

    JOB SUMMARY: Mid-Ohio Food Collective (MOFC) is looking for a Customer Service Specialist to provide our Partner Agencies with excellent customer service while assisting with food order processing. RESPONSIBILITIES: Serve as the first point of contact for agency partners and others visiting the Agency Services and Order Pick-up area. Answer calls about...

  • Customer Service Specialist

    7 days ago

    Grove City, United States Mid-Ohio Food Collective Full time

    JOB SUMMARY: Mid-Ohio Food Collective (MOFC) is looking for a Customer Service Specialist to provide our Partner Agencies with excellent customer service while assisting with food order processing. RESPONSIBILITIES: Serve as the first point of contact for agency partners and others visiting the Agency Services and Order Pick-up area. Answer calls about...

  • Customer Service Specialist

    3 weeks ago

    Missouri City, United States Staffmark Full time

    Are you passionate about delivering exceptional service to customers? Staffmark has partnered with a prominent distribution company in Missouri City, TX, and we're seeking a dedicated Customer Service Specialist to join their team. This is your chanc Customer Service Specialist, Customer Service, Specialist, Retail, Staffing

  • Customer Service Specialist

    2 weeks ago

    Oklahoma City, United States ADDP Full time

    Customer Service Specialist - Bay Cove Human Services - Boston, MA Responsibilities: Bay Cove Human Services, Inc., and Vinfen Corporation, two leading Massachusetts human services organizations, seek a Customer Service Specialist for a new management company that will develop and deliver care coordination services to MassHealth members. The newly formed...

  • Customer Service Specialist

    2 weeks ago

    West Valley City, United States The Judge Group Full time

    The Judge Group is an international leader in business technology consulting, talent solutions, and learning and development. One of our top financial services clients is looking for a Customer Service Specialist. Job Title: Customer Service Specialist Location: Salt Lake City, UT Work Environment: Onsite 30 days during training, then hybrid...

  • Customer Service Specialist

    3 weeks ago

    Salt Lake City, United States The Judge Group Full time

    The Judge Group is an international leader in business technology consulting, talent solutions, and learning and development.One of our top financial services clients is looking for a Customer Service Specialist.Job Title: Customer Service SpecialistLocation: Salt Lake City, UTWork Environment: Onsite 30 days during training, then hybrid remote/onsite. It is...

  • Customer Service Specialist

    3 weeks ago

    Salt Lake City, United States The Judge Group Full time

    The Judge Group is an international leader in business technology consulting, talent solutions, and learning and development.One of our top financial services clients is looking for a Customer Service Specialist.Job Title: Customer Service SpecialistLocation: Salt Lake City, UTWork Environment: Onsite 30 days during training, then hybrid remote/onsite. It is...

  • Customer Experience Specialist-Firearms

    1 week ago

    Panama City, United States Army & Air Force Exchange Service Full time

    As a Customer Experience Specialist in Firearms/ Sporting Goods, you are responsible for ensuring an exceptional guest experience in the Firearms/ Sporting Goods departments. You will support a strong commitment to world class customer service and en Customer Experience, Firearm, Specialist, Experience, Customer

  • Call Taker

    2 weeks ago

    Grove City, United States Superior Air-Ground Ambulance Service, Inc Full time

    Overview Superior Air-Ground Ambulance Service, Inc. is the largest independent, locally owned and operated Emergency Medical Service provider in Northern Illinois and Northwest Indiana. We provide wheelchair transportation, Basic Life Support, Advanced Life Support, and Critical Care Ground Transportation; as well as Critical Care Rotary Air Transportation....

  • Customer Service Specialist

    4 weeks ago

    Foster City, United States SodexoMagic Full time

    **_Location:_**_ _GILEAD SCIENCES HQ, FOSTER CITY - 21004039_ Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. **What We...

  • Information Technology Specialist

    4 weeks ago

    Kansas City, United States U.S. Marshals Service Full time

    Summary The selectee of this position serves as an Information Technology Specialist (System Administration/Customer Support) responsible for managing a full range of IT-related service delivery, operations and projects for JPATS. This position is located in the Justice Prisoner and Alien Transportation System (JPATS) / Kansas City, MO. Duties ...

  • Dispatcher/Customer Service

    1 week ago

    Willow Grove, United States Safelite Full time

    Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The...

  • Operations - Customer Service Specialist

    5 days ago

    Salt Lake City, United States Strategic Staffing Solutions Full time

    STRATEGIC STAFFING SOLUTIONS HAS AN OPENING! Strategic Staffing Solutions is currently looking for a Customer Service Specialist for a contract opening with one of our largest clients! This is a Contract Opportunity with our company that

  • Customer Service Specialist

    5 days ago

    Jersey City, United States Hard Rock Digital Full time

    **What are we building?** Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and...

  • Customer Service Specialist

    23 hours ago

    Atlantic City, United States Hard Rock Digital Full time

    What are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and...

  • Customer Service Specialist

    17 hours ago

    Atlantic City, United States Hard Rock Digital Full time

    What are we building?Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behavior, and...

  • Customer Support Specialist

    5 days ago

    Pleasant Grove, United States Peak Living, LLC Full time

    Depending on Experience *Peak Living is currently seeking a Customer Support Specialist to join our growing team!* At Peak Living, our employees love where they work. We are a full-service real estate management company with communities across the United States. Peak Living is uniquely positioned for growth as it continues expansion through acquisitions. We...

  • Branch Customer Service Specialist

    2 weeks ago

    Traverse City, United States First National Bank of America Full time

    Overview: First National Bank of America is looking for a courteous and tactful candidate to support our physical and online branches out of our Traverse City office. The ideal candidate will be able to combine accuracy and follow-through with excellent customer service skills. The Branch Customer Service Specialist involves working with customers with the...

  • Central Supply/dme Customer Service Coordinator

    3 weeks ago

    Morton Grove, United States Onyx Procurement Solutions Full time

    **Onyx Procurement Solutions**, is your premier consultant in all areas of healthcare spending. We are a professional services firm that specializes in providing outsourced procurement solutions for our clients in the healthcare industry. Most Skilled Nursing and Long Term Care facilities suffer from untracked or mistracked spending. Our office is located...

  • Brokerage Operations Customer Service Specialist

    2 weeks ago

    Salt Lake City, United States Motion Recruitment Partners LLC Full time

    Brokerage Operations Customer Service Specialist Salt Lake City, UT Hybrid Contract $32.31/hr - $36.41/hr Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Customer Service Specialist in Salt Lake City, UT (Hybrid). Work with the brightest minds at one of the largest financial institutions in the...