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Property Manager
2 months ago
Natural Retreats is hiring a Property Manager to join our Sun Valley, ID team The Property Manager will be responsible for ensuring all properties and homes in the Sun Valley portfolio are maintained to the highest standard and consistently prepared for arrival in accordance with Natural Retreats brand standards. Come join the best luxury vacation rental management company
BENEFITS & PTO: Natural Retreats contributes to both employee, spouse, and dependent premiums
- 15 vacation days
- 9 holidays
- 7 sick days
- 5 NR Days with a $1,500 allowance to book a NR vacation home
- Maternity AND Paternity Leave
- Medical (Traditional PPO-style plans and High Deductible Plan w/ HSA)
- Dental
- Vision
- Flexible Spending Accounts (medical and dependent care)
- 401K retirement plan options with 3.5% company match
- Short and Long Term Disability Insurance (100% company paid)
- Basic Life Insurance Policy of $50,000 (100% company paid)
- $200 annual wellness benefit
- Supplemental Life Insurance (Employee, Spouse, Child)
- Cell phone
ESSENTIAL DUTIES:
- Assist management in overseeing owner and guest services and fulfill owner and guest requests
- Assist with all aspects of maintenance, housekeeping management, and vendor relationships
- Perform property inspections on assigned homes
- Ensure all homes are up to NR brand standards by addressing deferred maintenance issues
- Gain full knowledge of and maintain all operational systems and services in rental properties as required including gas, HVAC, electrical, entertainment, water, sewage supply etc.
- Work with AGM to manage any stocks of consumable items such as lightbulbs, batteries, dishes, etc. efficiently and within budget, assigning appropriate charges to owners as required by applicable deadlines
- Perform basic mechanical and electronic repairs as needed
- Work closely with vendors to schedule and supervise subcontracted work as needed
- Ensure all homeowners receive personalized attention and care and all guests have an AMAZING experience with Natural Retreats from arrival through to their departure
- Assist General Manger with recruiting, hiring, and training of property managers and maintenance team members
- Assist with completing work orders and billing to homeowner
- Assist with reviewing, coding and approving vendor invoices
- Assist in financial reporting for location
- Collaborate with Finance team to ensure timely payment of our vendors and owners
- Supervise daily responsibilities related to property managers to ensure timely and effective completion of all tasks, the highest standards of quality control, and industry leading service to our homeowners and guests
- Schedule property manager workflow at least 2 weeks in advance
- Schedule and check owner arrival inspection workflow a month in advance or three departure turns out
- Operate company vehicle in a safe, courteous, and professional manner
- Provide open, honest and timely communication to all departments and central teams
- Set an example of professionalism by modeling superior work ethic, appearance, timekeeping, preparedness, and attributes to gain the trust, confidence, and respect of all
EXPERIENCE & SKILLS:
REQUIRED
- Minimum 2 years’ experience in hospitality, property management, or other related field
- Valid driver’s license with good driving record
- Ability to pass pre-employment testing which may include drug testing and/or background screening
- Strong mechanical skills
- Excellent oral and written communication skills
- Strong knowledge of home systems
- Ability to use hand and basic power tools
- Strong local knowledge of the surrounding area
- Ability to manage fluctuating workload
- Ability to work independently or as part of a team
- Highly autonomous and self-motivated
- Effective time management with the ability to meet deadlines
- Computer savvy with the ability to learn new software programs
DESIRED
- Degree in hospitality or related field
- Growth mindset with a flexible approach to work
HOURS OF WORK:
This is a seasonal, full-time position. Due to the nature of the job, the Property Manager should be flexible with their hours. Weekends and holidays will generally be busy with guest arrivals and departures and are considered working days. Generally, this will mean a working day of 10:00 am – 6:00 pm, although on occasion this may vary according to occupancy levels. All Property Managers are required to be on call 2 to 3 nights per week. The team member should always be available in case of an emergency or due to unpredictable guest arrivals. Exact daily schedules may vary from season to season and differ from in-season to off-season. We encourage all of our team members to take two (2) days off per week where possible. Vacation is generally taken outside of peak season.
*As part of our hiring process, we conduct pre employment background checks. This may include but is not limited to criminal and motor vehicle records. Prior criminal history does not exclude candidates from consideration. By applying for this position, you consent to undergo a background check.
**To be eligible for employment, candidates for this safety sensitive position, must pass a pre-employment (5 panel non THC) drug test upon hire. A positive test result may lead to the withdrawal of the job offer.
Natural Retreats is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition (cancer), AIDS/HIV, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, Team Member activities and general treatment during employment.
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