Hotel Front Desk Attendant

4 weeks ago


Fort Wayne, United States Quality Inn Fort Wayne Full time
Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application todayCompensation:

$14 - $18 hourly

Responsibilities:
  • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
  • Mitigate customer complaints as needed
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
  • Communicate with housekeeping to make sure guest rooms are ready
Qualifications:
  • Must have graduated high school, received a GED or equivalent
  • Working knowledge of Microsoft Office and reservation management systems
  • Has experience answering telephone calls and troubleshooting stressful situations
  • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
  • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred
About Company

We are a team of customer-focused, hospitality professionals that strive to provide a great experience for each guest that stays at our hotel We work as a team to make this happen. We are looking for dedicated, hard-working, reliable, customer-oriented people to join our team.


Quality Inn Fort Wayne is located in the city of Fort Wayne, Indiana.



  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...


  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...


  • Fort Wayne, United States Quality Inn Fort Wayne Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...


  • Fort Wayne, United States Quality Inn Fort Wayne Full time

    Description Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a...


  • Fort Wayne, United States Quality Inn Fort Wayne Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...


  • Fort Wayne, United States Quality Inn Fort Wayne Full time

    $14 - $18 hourly **Responsibilities**: - Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers - Mitigate customer complaints as needed - General bookkeeping: ensure all hotel guest account information is accurate and up-to-date - Take incoming calls, online and in-person room...


  • Fort Wayne, United States Best Western Plus Fort Wayne North Full time

    Ensure smooth and efficient operation of the Front Desk. - Always greet every guest with a smile and ask what you can do for them. - Provide superior guest service at all times. Ability to defuse and resolve potential and real challenges with guest issues**. No guest should ever leave the hotel without wanting to return.** - Checking in guests, checking out...


  • Fort Lauderdale, United States Red Carpet Inn Fort Lauderdale Full time

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...


  • Fort Lauderdale, United States Red Carpet Inn Fort Lauderdale Full time

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...


  • Fort Lauderdale, United States Red Carpet Inn Fort Lauderdale Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...


  • Fort Lauderdale, United States Red Carpet Inn Fort Lauderdale Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...

  • Hotel Front Desk Agent

    2 months ago


    Fort Lauderdale, United States Oceanskyresort Full time

    **Hotel Front Desk Agent** Fort Lauderdale, FL A Hotel Front Desk Agent is responsible for providing all of a hotels guests with an accommodating experience by coordinating amenities and responding to customer needs. **Duties and Responsibilities:** Hotel Front Desk Agents are the first point of contact for guests staying at a hotel or resort. They provide...

  • Front Desk Supervisor

    2 months ago


    Fort Wayne, United States Crestline Hotels & Resorts, Inc. Full time

    The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room Front Desk, Supervisor, Reservations, Hotel


  • Fort Myers, Florida, United States Days Inn & Suites Fort Myers Near JetBlue Park Full time

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You'll welcome guests, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in...


  • Fort Myers, United States Days Inn & Suites Fort Myers Near JetBlue Park Full time

    We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people...


  • Fort Myers, United States Days Inn & Suites Fort Myers Near JetBlue Park Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...


  • Fort Myers, United States Days Inn & Suites Fort Myers Near JetBlue Park Full time

    Job DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you...


  • Fort Wayne, United States Quality Inn Fort Wayne Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...


  • Fort Wayne, United States Quality Inn Fort Wayne Full time

    Job DescriptionJob DescriptionAre you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel front desk manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services...

  • Front Desk Clerk

    3 weeks ago


    Fort Wayne, United States Comfort Suites Full time

    Job Overview: We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience during their stay. This role requires excellent communication skills, attention to detail, and the ability to...