Hotel Front Office Manager
2 weeks ago
$15 - $20 hourly
Responsibilities:- Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints
- Compile occupancy reports and financial information for the general manager
- Lead operations at the front desk and make sure guests have an exceptional stay
- Make sure to adhere to the front desk budget and put in orders for office supplies as needed
- Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies
- Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
- Prior hospitality experience of 1 year is required for this position
- Must possess a high school diploma or equivalent certification (GED)
- Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
- Showcase exceptional multitasking, communication, and management skills
We are a team of customer-focused, hospitality professionals that strive to provide a great experience for each guest that stays at our hotel We work as a team to make this happen. We are looking for dedicated, hard-working, reliable, customer-oriented people to join our team.
Quality Inn Fort Wayne is located in the city of Fort Wayne, Indiana.
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Hotel Front Office Manager
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Fort Wayne, United States Quality Inn Fort Wayne Full time$15 - $20 **Responsibilities**: - Interact with customers both in-person and over the phone, assist with inquiries, and mitigate any guest complaints - Compile occupancy reports and financial information for the general manager - Lead operations at the front desk and make sure guests have an exceptional stay - Make sure to adhere to the front desk budget...
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