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Account Manager
2 months ago
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Project Management
- Forge strong customer relationships by being an engaged resource
- Respond with a sense of urgency and clarity to customer requests
- Create job sequence paths, understanding production steps and cost
- Help determine the use of subcontractors on customer print projects
- Negotiate and communicate lead times
- Optimize form layouts for best print yield
- Maximize profit while balancing customer price acceptance
- Coordinate early project services such as new concept design
- Manage pre-production steps and order entry process to ensure details regarding customer requirements are accurately communicated to manufacturing
- Actively participate in production meetings as a customer advocate while ensuring production feasibility
- Check proofs for accuracy when sending out for approval
- Facilitate customer approvals to ensure work quickly transitions to production
- Coordinate and communicate fulfillment requirements resulting in a seamless client experience
- Organize client-supplied information for kitting projects analyzing detail to ensure accuracy
Requirements:
- 4-year degree or equivalent experience
- 3 years working in a print or printing related activity
- Understanding of manufacturing and job shop work environment
- Competent in Microsoft Office
- Detail oriented with a service/sales aptitude
- Ability to multitask
- Strong commitment to accountability
- Computer and business writing competency
- Personality traits = results oriented, demonstrates a sense of urgency, good communications skills, and ability to work as a team